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Hotel Casa San Agustin

4.5 star property
Luxury hotel with spa, near Clock Tower

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Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium TV channels, TV, DVD player
Property amenity
Outdoor pool, pool loungers
Living area
Lobby
Experience historic Cartagena at Hotel Casa San Agustin. Unwind with a rooftop view, explore the garden and library or enjoy Latin American cuisine at Alma restaurant. With free in-room WiFi, sun loungers by the pool and attentive staff who provide helpful concierge services.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Steam room
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
The current price is HK$3,440
HK$3,440 total
16 Jun - 17 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 170 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Premium Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 184 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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9.6 out of 10, Exceptional, 1,003 reviews
The price is HK$1,923
HK$1,923 total
3 Jun - 4 Jun
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About the area

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • San Felipe de Barajas Castle - 16 min walk - 1.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬2 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬1 min walk

About this property

Hotel Casa San Agustin

Located just 3.3 mi (5.4 km) from the airport, Hotel Casa San Agustin offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials or manicures and pedicures, and Latin American cuisine is served at Alma, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a rooftop terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma – Overlooking the garden, this fine-dining restaurant specialises in Latin American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 300000 per vehicle (return. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for COP 1057800.0 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin offer free cancellation for a full refund?

Yes, Hotel Casa San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa San Agustin?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Casa San Agustin?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa San Agustin?

Sorry, there's no on-site parking at Hotel Casa San Agustin.

Is an airport shuttle service offered by Hotel Casa San Agustin?

Yes, an airport shuttle is available. The charge is COP 300000 per vehicle return.

What are the check-in and check-out times at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Hotel Casa San Agustin?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Hotel Casa San Agustin and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa San Agustin also has 2 bars and a steam room, as well as spa services and a garden.

Are there restaurants at or near Hotel Casa San Agustin?

Yes, Alma offers al fresco dining, Latin American cuisine and garden views.

What's the area around Hotel Casa San Agustin like?

Hotel Casa San Agustin is in Cartagena Walled City, a short 3-minute walk from Clock Tower and 9 minutes' walk from Cartagena de Indias Convention Center.

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Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Location
Restaurant
Spa
Amenities
Bed
Trip
Cities

What guests liked

  • Breakfast offerings were outstanding and delicious. (8 reviews)
  • The property pool was heated and provided a private terrace with lounge chairs for a relaxing experience. (3 reviews)
  • The spa offers exceptional services, including a Hamam body scrub and massage, which were two of the most amazing spa services ever experienced. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent location, beautiful hotel, fabulous staff.
Laura, 2-night trip

10/10 Exceptional

Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Christina, 7-night trip

10/10 Exceptional

Great stay

Amazing boutique experience. Gorgeous resort. Excellent breakfast included. In the heart of old city, but felt tucked away.
Brandon, 3-night trip

10/10 Exceptional

Great place to stay very convenient
Kevin, 3-night trip

10/10 Exceptional

Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Tito, 3-night trip

10/10 Exceptional

It’s a lovely Hotel in a beautiful renovated 17c building that were formerly 3 homes! The staff was attentive and friendly and helpful. The room we had was comfortable and nicely decorated with a nice bathroom and great shower! The breakfast was delicious and the restaurant was top notch! Would definitely stay there again when we return to Cartagena.
Marietta, 4-night trip

10/10 Exceptional

The hotel is absolutely beautiful and charming. It’s definitely a luxury hotel that and I’ll be returning whenever I’m in Cartagena. The room is absolutely gorgeous and has a private pool and courtyard.
John, 1-night trip

10/10 Exceptional

Great customer service
Andrea, 3-night trip

10/10 Exceptional

Thumbs up

This was one of the nicest properties I’ve stayed. Service was impeccable, the general ambience is incredibly relaxing, the rooms are spacious and comfortable. Staff are super helpful.
Kevin, 2-night trip

10/10 Exceptional

Wonderful old world style hotel and central to everything in old city. Everyone is very accommodating and very helpful. The service is exceptional. Breakfast was great. Alma was a great restaurant.
Kimberley, 2-night trip

10/10 Exceptional

Exceptional accommodations, environs, professional courteous staff. Truly A property.
Michael, 3-night trip

10/10 Exceptional

Wonderful hotel with world class service. Would definitely recommend
Michael, 7-night trip

10/10 Exceptional

We spent 5 days at Casa San Agustin for our anniversary, and this was the perfect place to celebrate! The hotel is beautiful, clean and in the middle of everything. Staff was gracious and accommodating. I definitely recommend spending a day at Acasi beach - stunning and relaxing. Dinner at their restaurant was superb. Shout out to Laura for making our 25th an anniversary we will never forget!
Stacy, 5-night trip

10/10 Exceptional

Loved the delicious breakfast, great location, friendly staff. We also appreciated the old historic property and free waters provided throughout the property. Hope to return someday soon.
Stephanie, 2-night trip

10/10 Exceptional

Excellent staff, especially the concierge, David. Clean, safe, and super hospitality. Once you stay there, you will be back each time when you visit Cartagena.
Rene, 5-night trip

10/10 Exceptional

Beautiful and excellent and attentive service
Gabriel, 3-night trip

10/10 Exceptional

The hotel was lovely. The location was great and the service was impeccable
Luba, 1-night trip

10/10 Exceptional

Excellent hotel overall
Jorge, 1-night trip

10/10 Exceptional

Would recommend and definitely would come back. Great service, great food and great location.
Ling, 2-night trip

10/10 Exceptional

Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Tracey Lane, 4-night trip

10/10 Exceptional

Great property and staff!
Hristiana B, 5-night trip

10/10 Exceptional

My wife and I recent stay at the hotel was nothing short of spectacular. The attention to service (maid, concierge, bellman) was outstanding and we’re looking to coming back soon!
christine, 4-night trip

10/10 Exceptional

Beautiful property well located great food and above and beyond service
Santiago, 3-night trip

10/10 Exceptional

The property was lovely and was everything you expect within the walled city. The staff I will say truly made our trip. They exceeded expectations! 5 stars This is indeed a Leading Hotel!
Kristin, 3-night trip

10/10 Exceptional

Memorable stay. Great location.
steve, 4-night trip