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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
Hotel with restaurant, near Wankdorf Stadium

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Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Terrace/patio
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Balcony
Property amenity
Front of property
In the heart of Old City Bern, Hotel Restaurant Goldener Schlüssel Bern offers a warm welcome with a breakfast buffet, a charming terrace, and convenient laundry services. Stay connected with in-room WiFi or explore the city on two wheels with free bicycle rentals. Guests rave about the hotel's central location and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Parking available
  • Laundry facilities
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Free use of bicycles
  • Self parking
  • Terrace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
Portable fan
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Economy Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Single Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Separate bedroom
Hairdryer
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Separate bedroom
Hairdryer
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
Portable fan
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
Portable fan
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the area

Map
Rathausgasse 72, Bern, BE, 3011

What's nearby

  • Berner Munster - 5 min walk - 0.4 km
  • Federal Palace - 5 min walk - 0.4 km
  • Bern Rose Garden - 12 min walk - 1.1 km
  • Bern Expo - 4 min drive - 2.5 km
  • Wankdorf Stadium - 5 min drive - 2.8 km

Getting around

  • Bern (BRN-Belp) - 26 min drive
  • Koeniz Wabern bei Bern Station - 7 min drive
  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern Station - 10 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Beef Steakhouse & Bar - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk
  • ‪Restaurant Falken - ‬2 min walk
  • ‪OnTap - ‬2 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

Hotel Restaurant Goldener Schlüssel Bern puts you within a 10-minute drive of Wankdorf Stadium. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:00 AM. Other highlights include free bike rentals and a terrace. Fellow travellers say great things about the helpful staff and central location.

Languages

English, French, German, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 34 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

Pets

    • Pets stay for free (dogs only)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (CHF 22.5 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway hire/tours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Low-height worktop and sink
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Restaurant – On-site restaurant.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

Parking

  • Self-parking costs CHF 22.5 per day
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern
HELP_OUTLINE

Frequently asked questions

Does Hotel Restaurant Goldener Schlüssel Bern offer free cancellation for a full refund?

Yes, Hotel Restaurant Goldener Schlüssel Bern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Restaurant Goldener Schlüssel Bern?

Yes, dogs stay free.

Is parking offered on site at Hotel Restaurant Goldener Schlüssel Bern?

Yes. Self-parking costs CHF 22.5 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel Restaurant Goldener Schlüssel Bern?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Restaurant Goldener Schlüssel Bern?

No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (2-min walk) is nearby.

What is there to do at Hotel Restaurant Goldener Schlüssel Bern and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire.

Are there restaurants at or near Hotel Restaurant Goldener Schlüssel Bern?

Yes, there's an on-site restaurant, Restaurant.

What's the area around Hotel Restaurant Goldener Schlüssel Bern like?

Hotel Restaurant Goldener Schlüssel Bern is in Old City of Bern, a short 9-minute walk from Bern (ZDJ-Bern Railway Station) and 3 minutes' walk from Bern Town Hall. Our travellers say that the local area is very central.

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Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Location
Bathroom
Bed
View
Old town
Shopping center
Towns

What guests liked

  • Breakfast was consistently described as good, excellent, and delicious with a variety of options. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location
Adele, 1-night trip

10/10 Excellent

Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Shawn, 1-night trip

10/10 Excellent

Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Anita, 2-night trip

10/10 Excellent

Loved that it was so centralized.
Rita, 1-night trip

8/10 Good

Very nice location. Because of this on the other hand very noisy at night.
Michael, 2-night trip

6/10 Okay

It's located in the old town. The property can have some improvements.
Ivy, 1-night trip

10/10 Excellent

Excellent
Milinda P, 1-night trip

10/10 Excellent

Very nice!
Bruce, 1-night trip

10/10 Excellent

Breakfast
Gary, 1-night trip

10/10 Excellent

Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Kyle, 2-night trip

8/10 Good

The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
lee, 1-night trip

8/10 Good

The property is very well located and you can walk to all attractions in Bern.
Tony, 2-night trip

10/10 Excellent

The stay at this hotel was perfect !
Haidar, 1-night trip

8/10 Good

Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Sonia, 1-night trip

6/10 Okay

Great location.
Tricia, 2-night trip

6/10 Okay

Loved the location & the shower! Also the staff is nice and friendly. Overall did not like the room, It is a small room and was hot. The windows we needed to open but it was on the first floor so everyone across could Look in. That was not convenient and uncomfortable. Sofa Chair was broken we couldn’t sit on it. Poor lighting only one switch for all or none. The bathroom has an etched glass you can see the shadow of the person showering so if you are with other family members it might be uncomfortable too. That obligated us to shower with the light off so our sillohoutte wouldn’t be seen. It was ok stay.
Linda, 1-night trip

8/10 Good

Good location
Rommel, 1-night trip

10/10 Excellent

Great place to stay. Location is amazing just a short walk to some major sites. Staff was friendly and helpful.
Sydney, 4-night trip

10/10 Excellent

Great place to stay. Breakfast was excellent. Staffs were friendly and professional.
Elisabeth, 2-night trip

8/10 Good

Comfortable stay.

Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
1-night trip

10/10 Excellent

Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Gina, 2-night trip

6/10 Okay

The location was great - so close to sights and public transportation options, shops, outdoor markets, etc. The rooms are more basic than I expected. The bathroom is like a closet - no real privacy. They provide earplugs, which I thought was nice, considering how loud it is. Without air conditioning, you really need the windows open to get fresh air. I had to sleep with Bluetooth earbuds to drown out the noise from the restaurants below. We got the family room and I expected a little more space based on the website. The breakfast spread was very nice. Just pointing these things out for anyone who is a light sleeper or who needs cool air to sleep. The people were very nice and I can’t say enough about the great location.
Casey, 1-night trip

10/10 Excellent

Switzerland with Friends

Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Patricia, 2-night trip

10/10 Excellent

We stay two nights Very impressive with the condition and service, so we extend stay one more night.
Robert, 2-night trip

6/10 Okay

We had a street facing room. The weather was very, very hot and all they could offer was a fan that squeaked and couldn't offer a replacement. We were forced to sleep with the windows CLOSED because the club across the street was playing loud music all night, outdoors under the arcade, and the noise of the (amplified) music and the people was unbearable. We were forced to choose between the noise or sweltering. We chose to leave the next day rather than spend a second night like that. This is not the fault of the ownership or staff (except for the condition of the fan), but people need to understand the conditions here before they book. Definitely ask for a room not facing the street.
Randall, 2-night trip