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Mercure Kota Kinabalu City Centre

4.0 star property
Hotel with 2 restaurants, near Imago Shopping Mall

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Photo gallery for Mercure Kota Kinabalu City Centre

Indoor pool, outdoor pool
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
1 bedroom, minibar, in-room safe, desk
Front of property
Exterior
In the heart of Downtown Kota Kinabalu, Mercure Kota Kinabalu City Centre offers a vibrant retreat. Unwind with a drink at one of two bars or recharge with Italian cuisine at one of two on-site restaurants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Wedding services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • Cable TV service
The current price is HK$522
HK$582 total
includes taxes & fees
4 Sept - 5 Sept

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Hilton Kota Kinabalu

  • Pool
  • Airport transfer
  • Parking available
  • Internet access
9.2 out of 10, Wonderful, 965 reviews
The price is HK$706
HK$781 total
includes taxes & fees
10 Sept - 11 Sept
Hilton Kota Kinabalu
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About the area

Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000

What's nearby

  • Jesselton Point Ferry Terminal - 2 min walk - 0.2 km
  • Suria Sabah Shopping Mall - 3 min walk - 0.3 km
  • Gaya Street Sunday Market - 8 min walk - 0.7 km
  • Centre Point - 16 min walk - 1.4 km
  • Imago Shopping Mall - 2 min drive - 2.5 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive
  • Tanjung Aru Station - 9 min drive
  • Putatan Station - 20 min drive
  • Kawang Station - 26 min drive

Restaurants

  • ‪Shoney's Dining & Bar - ‬2 min walk
  • ‪On23 - ‬5 min walk
  • ‪Sky Blu Bar - ‬9 min walk
  • ‪Enso Teppanyaki - ‬9 min walk
  • ‪Sushi Zanmai - ‬8 min walk

About this property

Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre puts you a short five-minute drive from Imago Shopping Mall. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Fratini's, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner.

Languages

English, Malay

More about this property

VISIBILITY

At a glance

Hotel size

    • 226 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • No lift (single-level property)
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Fratini's – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.
Mou Passant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Compass – On-site rooftop bar. Happy hour is offered.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 32.5 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Kota Kinabalu City Centre opening June 2016 Hotel
Mercure opening June 2016 Hotel
Mercure Kota Kinabalu City Centre opening June 2016
Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu
HELP_OUTLINE

Frequently asked questions

Does Mercure Kota Kinabalu City Centre offer free cancellation for a full refund?

Yes, Mercure Kota Kinabalu City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Kota Kinabalu City Centre?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Mercure Kota Kinabalu City Centre?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Mercure Kota Kinabalu City Centre?

Sorry, there's no on-site parking at Mercure Kota Kinabalu City Centre.

What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Mercure Kota Kinabalu City Centre and nearby?

Mercure Kota Kinabalu City Centre has 2 bars and an outdoor pool, as well as a fitness centre.

Are there restaurants at or near Mercure Kota Kinabalu City Centre?

Yes, there are 2 on-site restaurants, featuring Italian cuisine.

What's the area around Mercure Kota Kinabalu City Centre like?

Mercure Kota Kinabalu City Centre is in Downtown Kota Kinabalu, a short 7-minute walk from Gaya Street Sunday Market and 8 minutes' walk from Jesselton Quay.

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Mercure Kota Kinabalu City Centre Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
View
Food
Breakfast
Shower
Weather
Parking

Reviews

10/10 Excellent

I truly enjoyed my stay at this charming hotel. The atmosphere was spacious and quaint, offering a peaceful retreat while still being incredibly convenient. Its location made it easy to access all parts of Kota Kinabalu, whether for sightseeing, dining, or shopping. The staff were warm and welcoming, and the overall experience was smooth and relaxing. Highly recommended for anyone looking for comfort and accessibility in one place!
Mohamed, 2-night trip

10/10 Excellent

The location is great—very close to Jesselton Harbor. We booked the OWD course, so it was super convenient for us—only a 3‑minute walk. There’s also a big shopping mall nearby, plus it’s easy to find the durian street, fruit market, and seafood market. The hotel price is quite cheap, and it’s clean enough. It could be a bit better, but overall, it’s all good.
Miao, 4-night trip

8/10 Good

no thanks
Joseph william, 7-night trip

10/10 Excellent

Lovely Hotel

Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm.
TINA, 1-night trip

2/10 Terrible

Very friendly and nice views
Naiyeak, 1-night trip

8/10 Good

Location is excellent, near big shopping mall and lots of eateries.
Alice, 1-night trip

10/10 Excellent

Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Jose, 1-night trip

10/10 Excellent

Very well maintained and excellent front desk team.

10/10 Excellent

All the staff was very helpful and accommodating.
Francisco, 4-night trip

8/10 Good

Good location
Yun Hung, 9-night trip

8/10 Good

Staff are helpful and friendly.. would be good if can provide parking space.
Alex Fong, 2-night trip

10/10 Excellent

Old property. Need renovation.
Azaiddy, 1-night trip

8/10 Good

Mercury hotel Kota Kinabalu

Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Yog Gin, 3-night trip

10/10 Excellent

Two thumbs up

Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
2-night trip

8/10 Good

Worth with the price

Big room. Comfortable bed. Strong water. Small bathroom and toilet.
2-night trip

8/10 Good

I stayed in a one bedroom apt . It was clean and has a big balcony . It was within walking distance to food , shopping and the jetty . Good strategic location if you are on foot .
Mei Fong, 3-night trip

10/10 Excellent

Great location in city center and great value

We stayed here for 3 nights and we had a great time. The suite had three bedrooms and the service staff cleaned our used plates, which we really appreciated. The location is excellent since it is right beside the Jesselton Point Ferry Terminal, which greatly facilitates our trips to adjacent islands. And it is very close to the Gaya Sunday Market. The location is unbeatable. The room is clean and spacious.
Yu Hsien, 3-night trip

8/10 Good

Room is good.But everyday cleaning can do better.
Chun Wai, 4-night trip

8/10 Good

Good location

The water heater on our first night stay was crazy hot, could not get the neutral temperature no matter which side i turned the knob. But the location is fantastic.
Huey Yi, 1-night trip

4/10 Poor

The floor of toilet, and sink area are wet every time due to water leakage.
satoshi, 4-night trip

8/10 Good

Good
leon, 2-night trip

6/10 Okay

Average hotel

Hotel is dated and not the cleanest. But the location is pretty good, as many things are within walking distance. I feel like for the price we paid this was fine, but don't come in with high expectations.
Morgan, 2-night trip

10/10 Excellent

We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
1-night trip

10/10 Excellent

The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Richard, 3-night trip

8/10 Good

The family room was awesome, the view to the harbor is nice, but: 1.The Wi-fi did not work, 2.they have no hand towels!?! 3.toilet paper finished on first use 4.the internal phone was broken 5.the breakfast was simple and paid apart.
Douglas, 2-night trip