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JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Luxury hotel with spa, near Santa Fe Center Mall

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Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps
Indoor pool
Executive lounge
Front of property
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
In the heart of Santa Fe, JW Marriott Hotel Mexico City Santa Fe offers a tranquil retreat with an indoor pool and Oriental Spa. Indulge in Italian cuisine at one of the two restaurants, enjoy free WiFi in public areas, or unwind by the fireplace in the lobby. The helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is HK$1,198
HK$1,432 total
includes taxes & fees
29 Aug - 30 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Room, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

View from room

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

View from room

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Hilton Mexico City Santa Fe

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, 1,003 reviews
The price is HK$874
HK$1,045 total
includes taxes & fees
6 Sept - 7 Sept
Hilton Mexico City Santa Fe
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About the area

Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219

What's nearby

  • Samara Shops - 2 min walk - 0.2 km
  • Expo Santa Fe Mexico - 9 min walk - 0.8 km
  • Parque La Mexicana - 15 min walk - 1.3 km
  • Santa Fe Center Mall - 17 min walk - 1.5 km
  • Angel of Independence Monument - 14 min drive - 16.2 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive
  • Tultitlan Lecheria Station - 27 min drive
  • Santa Fé Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fisher's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Vapiano - ‬2 min walk
  • ‪Quattro - ‬1 min walk
  • ‪Restaurant CUA - ‬1 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

JW Marriott Hotel Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Santa Fe Center Mall. Guests can visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments, and Quattro, one of 2 restaurants, serves Italian cuisine. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 221 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 1:00 PM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*

Parking

    • On-site self-parking (MXN 120 per night)
    • On-site valet parking (MXN 120 per night)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bath
  • Roll-in shower
  • Transfer shower
  • Lever door handles
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Quattro – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.
Cua – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 142 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 450 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (return)

Parking

  • Self-parking costs MXN 120 per night
  • Valet parking costs MXN 120 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City
HELP_OUTLINE

Frequently asked questions

Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?

Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Mexico City Santa Fe?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?

Yes. Self-parking costs MXN 120 per night. Valet parking costs MXN 120 per night.

Is an airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?

Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle return.

What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 1:00 PM. Express check-out and contactless check-out are available.

What is there to do at JW Marriott Hotel Mexico City Santa Fe and nearby?

JW Marriott Hotel Mexico City Santa Fe has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?

Yes, there are 2 on-site restaurants, featuring Italian cuisine.

What's the area around JW Marriott Hotel Mexico City Santa Fe like?

JW Marriott Hotel Mexico City Santa Fe is a short 18-minute walk from Santa Fe Center Mall and 10 minutes' walk from Expo Santa Fe Mexico.

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JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Shower

Reviews

2/10 Terrible

Mal hotel
Simon, 1-night trip

10/10 Excellent

Perfect
Fernando, 1-night trip

8/10 Good

X
Eduardo, 1-night trip

10/10 Excellent

Spotless and great service as use
andres, 1-night trip

10/10 Excellent

Staff was helpful, surrounding area is walkable to the park. Stores are not far from the property.
Antonio Rebolledo, 3-night trip

10/10 Excellent

excelente
JORGE DANIEL HOYOS, 5-night trip

10/10 Excellent

5 Stars

The staff were fantastic. The executive facilities were outstanding. The staff exemplify what all hotels should strive for.
Thomas, 2-night trip

10/10 Excellent

Great Hotel at a great price!
Manuel Alejandro, 1-night trip

8/10 Good

It ws a good stay.
Alba, 1-night trip

6/10 Okay

My stay was a little disappointing…they had no hot water for the shower on my first morning. The
2-night trip

10/10 Excellent

Great, clean hotel. Excellent service and friendly staff. Definitely would stay again.
Khalil, 1-night trip

10/10 Excellent

.
Eugenio, 2-night trip

10/10 Excellent

It is an aging property but it remains quiet, comfortable, and sparkling clean. Marriott Bonvoy service remains impeccable (reception, concierge, room service).
Polina, 1-night trip

10/10 Excellent

Love the staff attitude, excellent customer service from the vallet service, door bell to the manager. Highly recomend you to ask for top floor, view is excellent from business lounge.
Waheed, 2-night trip

8/10 Good

Nice property!
Juan, 1-night trip

10/10 Excellent

Perfect spot if you want to stay away from the historic side of Mexico City. Beautiful hotel and amazing amenities
Carla, 3-night trip

10/10 Excellent

Great experience. Excellent rooms. People and service was very special. I would stay here again.
Antonio, 2-night trip

10/10 Excellent

Excellent service had a wonderful experience, highly recommended
Ana, 6-night trip

10/10 Excellent

Everything ok thanks
Alberto F, 1-night trip

6/10 Okay

A lot of their plugs didn’t work. And the air conditioner/heater made a lot of noise. However, the staff was very nice and attentive. The room was clean and so was the entire hotel.
Jeniffer, 3-night trip

10/10 Excellent

Good
Pedro, 3-night trip

10/10 Excellent

Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.
Gustavo, 6-night trip

10/10 Excellent

Excelent service. Safe
jose alberto garcia, 4-night trip

10/10 Excellent

Gd
Moussa, 3-night trip

8/10 Good

Tks
Rodrigo, 1-night trip