I booked at this hotel because of its location, its is near greenbelt and its fairly cheap. I just needed a place to stay for a day or two because i have to meet someone and attend some business nearby. Ill keep this review sweet and short
- Reception area of the hotel is at the BASEMENT PARKING. what gives? anyway, not a problem
- This is where the problem starts, Very disrespectful front desk officer. This girl at the reception area, whom i forgot the name, was very rude, very unprofessional and untrained, She wouldn't even give me her managers name or contact. I was very tired to argue during that time so i let it slide.
- Very old rooms, furniture, everything is old. INSECTS EVERYWHERE! Stain in the bedsheets. I ask for my room to be changed but they told me that it is the only room that they have. I check online and i saw there are still rooms available. Yea, very honest of you guys.
In the end, i had to checkout early and find another hotel. The front desk officer was a pain to talk to. No people skill at all. No communication skill whatsoever. I seriously urge this guys to find a new front desk officer.
My experience with this hotel is so bad that i am not referring this to other Expat's like me. Infact, i am telling them to stay away from this hotel. I just hope that you improve your customer service next time.