Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167
What's nearby
Foesterhaus - 5 min walk - 0.5 km
Elfer Gondola - 4 min drive - 2.9 km
Ski Lift Neustift - 4 min drive - 3.0 km
Elferbergbahn - 4 min drive - 3.0 km
Schlick 2000 Ski Resort - 11 min drive - 6.3 km
Getting around
Innsbruck (INN-Kranebitten) - 31 min drive
Unterberg-Stefansbrücke Station - 18 min drive
Völs Station - 21 min drive
Innsbruck West Station - 21 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)
Free ski shuttle
Restaurants
HERR KLAUS - Das Restaurant - 4 min drive
Panorama Restaurant Elfer - 27 min drive
Pizzeria Salute - 14 min walk
Bottega No. 13 - 4 min drive
Tyrol Cafe-Restaurant - 4 min drive
About this property
Hotel Burgstall
Hotel Burgstall features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or body scrubs. A bar/lounge, a sauna and a steam room are other highlights. Skiers will appreciate access to ski passes and storage.
Languages
English, French, German, Italian
At a glance
Hotel size
38 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total)*
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Transfers
Airport shuttle (available on request)*
Train station pickup*
Off-site
Free ski shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Playground
What to do
Ropes course
Shopping
Pool table
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Parasailing nearby
Sledging nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Multilingual staff
Ski storage
Facilities
1 building/tower
Built in 1992
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Arcade/games room
Full-service spa
Sauna
Steam room
Accessibility
Lift
Ski
Free ski shuttle
Ski passes
Ski storage
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
First-run films
Home comfort
Heating
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Renovations and closures
The property is closed between 15 April and 6 June.
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards.
Also known as
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall
Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital
Frequently asked questions
Is Hotel Burgstall currently open?
The property is closed between 15 April and 6 June.
Does Hotel Burgstall offer free cancellation for a full refund?
Yes, Hotel Burgstall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Burgstall?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per day.
Is parking offered on site at Hotel Burgstall?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Burgstall?
Yes, an airport shuttle is available. The charge is EUR 80 per vehicle one-way.
What are the check-in and check-out times at Hotel Burgstall?
Check-in start time: 2 PM; check-in end time: 8 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel Burgstall?
No, this hotel doesn't have a casino, but Casino Innsbruck (18-min drive) is nearby.
What is there to do at Hotel Burgstall and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Burgstall also has an arcade and a garden.
Are there restaurants at or near Hotel Burgstall?
Yes, there's an on-site restaurant.
What's the area around Hotel Burgstall like?
Hotel Burgstall is located a short 5-minute walk from Foesterhaus.
Hotel Burgstall Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
7.0/10
Amenities
9.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
10 February 2019
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 July 2021
nulla di speciale, pulita e personale molto cortese.
i prezzi un po' alti per la tipologia di struttura
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
18 August 2020
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct.
Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Roselyne
Roselyne, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 October 2015
Familiengeführtes Hotel der gehobenen Klasse
Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.