HI Hotel Impala offers an inviting atmosphere near Alameda Hidalgo Park. Unwind with a rooftop view or coffee from the shop, then enjoy dinner at Mesón Alameda restaurant. With in-room WiFi, cooked-to-order breakfast options and concierge services at your fingertips.
Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Corregidora Stadium - 3 min drive - 3.4 km
Getting around
Querétaro, Querétaro (QRO-Querétaro Intl.) - 36 min drive
Restaurants
Taquería el Torito - 1 min walk
Los Bisquets de Obregon Queretaro - 5 min walk
La charamusca - 1 min walk
Tortas Filos 736373 - 1 min walk
Tortas Filos - 4 min walk
About this property
HI Hotel Impala
HI Hotel Impala features a rooftop terrace and puts you a short five-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. Guests can visit the fitness centre for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.
Languages
English, Spanish
At a glance
DONE
Hotel size
112 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
No alcohol allowed on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
3 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Mosquito nets
Fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Raised toilet seat
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Mesón Alameda – This family restaurant serves breakfast and dinner.
Sky Garden – On-site rooftop bar. Open selected days.
Cafe con Verde – On-site coffee shop. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults and MXN 72 to 200 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 200 per pet, per night
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HI Hotel Impala Queretaro
HI Hotel Impala
HI Impala Queretaro
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro
Frequently asked questions
Does HI Hotel Impala offer free cancellation for a full refund?
Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel Impala?
Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at HI Hotel Impala?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at HI Hotel Impala?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at HI Hotel Impala and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near HI Hotel Impala?
Yes, there's an on-site restaurant, Mesón Alameda.
What's the area around HI Hotel Impala like?
HI Hotel Impala is in Downtown Querétaro, a short 15-minute walk from Aqueduct of Santiago de Querétaro and 18 minutes' walk from Josefa Ortiz de Domínguez Auditorium.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
HI Hotel Impala Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
15 Jul 2025
Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Michelle
Michelle, 1-night trip
6/10 Okay
25 May 2025
The staff is nice and friendly. The building is too old and the rooms have not ac.
Luis
Luis, 1-night trip
8/10 Good
26 May 2024
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Bryan Daniel
Bryan Daniel, 1-night trip
2/10 Terrible
7 May 2025
No AC and room was very small.
Eric
Eric, 1-night trip
2/10 Terrible
19 Aug 2024
M
Jorge Roberto
Jorge Roberto, 1-night trip
6/10 Okay
16 Oct 2024
Too noise you can’t sleep well in a very comfortable bed
Dora
Dora, 2-night trip
2/10 Terrible
19 May 2024
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Pierre
Pierre, 1-night trip
2/10 Terrible
29 Apr 2024
Personal cero flexible
Linette
Linette, 1-night trip
4/10 Poor
16 May 2024
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Brian
Brian, 1-night trip
8/10 Good
19 Aug 2024
N/a
Conrado
Conrado, 2-night trip
2/10 Terrible
6 Aug 2025
Muy mal administrado, con aspecto sucio y deteriorado , páredes sucias , cables eléctrico sobre la pared, no tiene aire acondicionado, solo abanico, las fotos que muestra está editadas y mada que ver con la realidad.
JULIO GONZALEZ
JULIO GONZALEZ, 2-night trip
8/10 Good
3 Aug 2025
Es accesible, queda cerca del centro y estuvimos a gusto
Amalia Carmina
Amalia Carmina, 2-night trip
2/10 Terrible
3 Aug 2025
Horrible el nivel de ruido.
El skybar es una pesadilla para los huéspedes.
Luis
Luis, 1-night trip
6/10 Okay
31 Jul 2025
De masiado ruido exterior en las habitaciones. Televisor con mala imagen.
Armando
Armando, 1-night trip
10/10 Excellent
27 Jul 2025
Buen
Alejandro
Alejandro, 1-night trip
4/10 Poor
27 Jul 2025
Lo único que no me gustó fue la habitación que me asignaron, un mural de flores y una ventana grande que daba hacia un área común donde personas estaban tomando y hablando muy fuerte.
Rodrigo
Rodrigo, 1-night trip
10/10 Excellent
22 Jul 2025
Fui de viaje por vacaciones, llegué muy temprano y me ayudaron con resguardo de equipaje en lo que se hacía la hora del check-in, pero aproveché y salí a turistear mientras tanto.
La única cuestión era el internet, que estaba algo deficiente en ratos, pero de ahí en fuera, excelente opción.
Héctor
Héctor, 2-night trip
10/10 Excellent
21 Jul 2025
Cómodo, buena cama y almohadas. Excelente ubicación personal amable, desayuno sabroso
Bernardo
Bernardo, 2-night trip
8/10 Good
5 Jul 2025
Christian
Christian, 1-night trip
10/10 Excellent
4 Jul 2025
Erick
Erick, 1-night trip
10/10 Excellent
24 Jun 2025
Solo pase una noche pero estuvo bastante bien. Para lo que lo requeria
Jonathan
Jonathan, 1-night trip
8/10 Good
12 Jun 2025
Apenas aceptable el precio
Pablo
Pablo, 1-night trip
8/10 Good
7 Jun 2025
Todo súper bien, solo que me tocó una habitación que da a la avenida y se escuchaba mucho ruido.
Jorge
Jorge, 1-night trip
6/10 Okay
21 May 2025
Daniel B.
Daniel B., 1-night trip
6/10 Okay
16 May 2025
Hotel céntrico, la cama muy incómoda y muchos moscos, solo estuve una noche así que estuvo ok para lo que necesitaba