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OYO Hotel Palma Real

3.0 star property
Francisco Uh May hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO Hotel Palma Real

Outdoor pool
Terrace/patio
Exterior
Reception
Down duvets, pillow-top beds, in-room safe, desk

Reviews

6.2 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is HK$202
HK$290 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room (Three beds)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room (Three beds)

Highlights

Soundproofed
Air conditioning
TV
Pillow-top bed
Down duvet
Private bathroom
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Single Room

Down duvets, pillow-top beds, in-room safe, desk

Basic Single Room

Highlights

Soundproofed
Air conditioning
TV
Pillow-top bed
Down duvet
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Down duvets, pillow-top beds, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Pillow-top bed
Down duvet
Private bathroom
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Two beds)

Down duvets, pillow-top beds, in-room safe, desk

Superior Room (Two beds)

Highlights

Soundproofed
Air conditioning
TV
Pillow-top bed
Down duvet
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
TV
Pillow-top bed
Down duvet
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Free breakfast
Pet-friendly
Free parking
Free WiFi
8.8 out of 10, Excellent, (44)
The price is HK$475
HK$575 total
includes taxes & fees
19 Dec - 20 Dec
Casa Mango
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About the area

Map
Carretera Federal Tulum-Coba km 21.5, Mza. 17 Lt. 4, Francisco Uh May, QROO, 77796

What's nearby

  • Tulum Monkey Sanctuary - 11 min drive - 15.0 km
  • Gran Cenote - 13 min drive - 17.5 km
  • Tulum Mayan Ruins - 23 min drive - 24.1 km
  • Playa Paraiso - 25 min drive - 26.8 km
  • Xel-Há Park - 30 min drive - 37.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 69 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive

Restaurants

  • ‪Rancho la Cachimba - ‬16 min walk
  • ‪La Paisana - ‬11 min walk
  • ‪Las Brasitas - ‬14 min walk
  • ‪Ammore Mio - ‬4 min walk
  • ‪Las Pichichus - ‬3 min walk

About this property

OYO Hotel Palma Real

OYO Hotel Palma Real puts you within a 15-minute drive of Gran Cenote. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Pets are allowed for an extra charge of MXN 15 per pet, per night

Policies

There is limited hot water on site.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Palma Real Francisco Uh May
Palma Real Francisco Uh May
Hotel Palma Real
OYO Hotel Palma Real Hotel
OYO Hotel Palma Real Francisco Uh May
OYO Hotel Palma Real Hotel Francisco Uh May

Frequently asked questions

Is there a pool at OYO Hotel Palma Real?
Yes, there's an outdoor pool.
Are pets allowed at OYO Hotel Palma Real?
Yes, pets are welcome. There's a charge of MXN 15 per pet, per night.
Is parking offered on site at OYO Hotel Palma Real?
Yes, there's free self parking.
What are the check-in and check-out times at OYO Hotel Palma Real?
Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at OYO Hotel Palma Real and nearby?
OYO Hotel Palma Real has an outdoor pool and a garden.

OYO Hotel Palma Real Reviews

Reviews

6.2

Good

7.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

Employees dressed like they on the patio at home. Don't say anything. And nothing is clean. Bathroom dirty and the bed wasn't clean. I used my t-shirt to cover the pillow to get some sleep... need better customer service....
Roberto, 2-night trip
Verified Expedia guest review

6/10 Good

Village location good if you use crowded collectivo (group taxi/van). Absolutely no services and we were even locked out during the day time. Wasp nest on our door. Cockroach and cigarette butts in lobby. No water pressure. They never cleaned the sheets, trash or towels the whole week. But cheap and a local experience for stories when back home.
James, 7-night family trip
Verified Expedia guest review

8/10 Very good

SERGIO ARMANDO, 4-night trip
Verified Expedia guest review

6/10 Good

The bathroom had a strong smell like urine. The gentleman in charge was not kind at all. He was somewhat rude, and would take his time to accommodate our needs.
Antonia, 8-night family trip
Verified Expedia guest review

2/10 Poor

Pool is dirty, room smells like humidity, walls have filtrstions, no restaurant in the place.
Verified Orbitz guest review

8/10 Very good

William, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Excellent customer service, clean rooms would stay here again!!
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great service. Lovely staff
Excellent. Nice to be away from the bustle of Tulum but within easy reach. Lots of local shops and places to eat. Good for access to Coba. Giovanni and Angela are great hosts and cook a very good breakfast that sets you up dor a day of exploring. Perfect if you have kids, we have a 4 yr old and a nearly 2 yr old. Well recommended
Verified Hotels.com guest review

6/10 Good

Rural Jungle
Great place to stay. Off the beaten path and close proximity to the Ruins. Rural area east of Tulum near Mexican-Mayan village.Fifteen minutes to Tulum and beaches.
Verified Expedia guest review

6/10 Good

poor value for price
Staff were friendly, room was clean, bed was poor mattress on cement, pillows were very small, restaurant was not open. Had to drive 20+ km to eat. Ladder in pool broken so couldn't get in or out. couldn't get TV on. Overpriced for what we got.
Verified Hotels.com guest review

6/10 Good

Hotel between Tulum and Coba
The rooms were fine, but the hotel looks as though it is struggling to survive. One of the two rooms we booked had only luke warm water at best in the shower. The towels and linen were clean but threadbare. There were no breakfast facilities onsite. When we asked about the "included" breakfast, we were told that there was a restaurant down the road where we could have breakfast. It was over a mile away. We had to drive into Tulum for our meal in the evening.
Verified Expedia guest review

8/10 Very good

Clean and safe hotel...
This hotel is not close to the beach but it's exactly what we wanted and needed. The hotel is small, quiet, very clean and safe. We were looking for someplace like this to cut the travel time from having to drive to Playa del Carmen to the ruins in Yucatan. Jose the manager there was always attentive to our needs, and always ready to give advise on food spots etc... The rooms are super simple but what we needed. Good air conditioner, 2 clean beds and plenty of hot water with good water pressure. The TV only had one channel and usually on the channel the front desk was watching... But we didn't mind. The hotel also has a nice clean pool with a deep end and a shallow end that we took advantage of on our last night there.. All in all a very enjoyable stay and I would definitely return again..
Verified Travelocity guest review

8/10 Very good

Great little hotel for an awesome price
We loved the Palma Real. It was a little out of the way (about 13 miles from Tulum), but the price was very worth it. We had a rental car so it wasn't a big deal. It was hard to find in the dark initially because there are no street lights around, but once you get close, the hotel has a giant green sign that's easy to spot. The room was pretty good sized with tile floors and a comfy California King bed. It was cleaned and the sheets and towels were changed daily. The shower was ok - the water pressure wasn't great, but it was a clean hot shower after each day of doing tourist stuff. This is not a deluxe 5 star hotel - so don't stay here if that's what you want. Tulum has some of the best beaches in the world and the area tends to be more eco-friendly. Hostels are popular here. It is a place to go for the best beach experiences, food, drinks, swimming, snorkeling and awesome people. There are spas around if you want to be pampered. Just don't expect that at the Palma Real. It was exactly what we wanted, however, and we would stay there again. The pool looked nice, but we didn't use it. We stayed here in April and it was quiet and clean. There were some geckos around and it appeared that they were doing some remodeling to the building. All in all, I couldn't be happier with this hotel. This is Mexico - there are police checkpoints, bugs and mold. It's just a part of life. The negative reviews I have read all complain about these things so educate yourself before you go.
Verified Expedia guest review

8/10 Very good

Tulum Budget Alternative
Clean budget hotel about 15 minutes from Tulum in small town of Francisco Un May. Good sized room, strong internet and very basic.
Verified Hotels.com guest review

4/10 Fair

Budget stay for 1-2 nights
This is a basic accomodation on the road from Tulum to Coba. It's very budget friendly, no-frills option. The room has AC and TV, shelving and table with chairs. To use TV you need to leave a money deposit at the front desk. The property also has a pool and a small snack bar, neither of which we used. There is a 24 hr front desk/security person on duty. The room was reasonably clean but the sheets had stains which I didn't like. There is not much nearby in terms of cafes or grocery stores so for meals we drove to Tulum pueblo (~20 min).
Verified Hotels.com guest review

2/10 Poor

We were not able to check in to the hotel because when we arrived, the receptionist said that all of the rooms were completely booked. He did not speak any English at all, which was fine, we were knowledgeable of some Spanish. We had reservations through hotels.com but the receptionist still would not help us. So we had to drive around until we found a new place to stay; we ended up paying a lot more than we had anticipated. This was a very bad experience and we will not plan to stay there again.
Verified Hotels.com guest review

4/10 Fair

Uninspiring
The room was adequate, clean and the bed comfortable. Couldn't get on to internet with wifi and I thought I had requested breakfast and been given a price. There was no breakfast. The surroundings to the hotel were untidy and poor - pool was OK, not totally clean with no decent relaxing area. No effort made here to make guests want to come back.
Verified Hotels.com guest review

6/10 Good

Perfect stopover
We stayed overnight at this hotel on our road-trip to western yucatan. It is an affordable and clean hotel with good service and friendly staff. A little away from the city but fantastic for the price we paid. Also gave us a chance to visit the nearby village and experience local food and lifestyle. Equal distance from Tulum and Coba.
Verified Hotels.com guest review

4/10 Fair

budget hotel that should have been cleaner
This is obviously a low-cost alternative to staying in Tulum (i.e. it's about 20km outside of town), which is why we chose it. The price was right, but even for the low price, some things should have been better. For example, there was a rat running around reception when we checked in. The room had a lot of bugs (to be fair, the area has a lot of bugs). The pool was not clean. "TV" was one channel that was connected to all other TVs in the hotel. If expectations are really low, then this place is fine and a good way to save money. But I stayed in several budget hotels in Mexico, and this was probably the worst.
Verified Hotels.com guest review

8/10 Very good

Very good value for money
We planned one night, and stayed three. The hotel is small, fully renewed and looks good. The staff is friendly and helpful. There was some misunderstanding about payments (1 night Expedia and 2 nights direct) but the staff solved it professionally and easily. The pool is good, even though the tiles, both inside the room and between the pool and the room are extremely slippery when wet: be careful! Little restaurants in the nearby village are good value for money, especially La Paisana. If you like to see an authentic Mayan village that is NOT a tourist trap, drive to the roundabout near Coba, turn right and stop halfway between there and Punta Laguna. A sign at the left hand side of the road invites you to a 'zoological park': we visited the village and had the best possible experience. Punta Laguna itself is a tourist trap (expensive, very organised). Back to the hotel: the rooms are clean, the bathroom adequate. A light near the bed would have been comfortable, as well as a roof fan (the aircon is too loud to run overnight). The only minus is the noise of the road, but despite being rather noise sensitive that did not stop us from booking three in stead of one night.
Verified Expedia guest review

2/10 Poor

This is just not a nice place to stay. The location is bad. It is halfway between Coba and Tulum and there is no place to eat except one small palapa that closes before dinnertime. When it rained the entire lobby filled with water and the tile floors became quite dangerous. The bathroom door would not close so there was no privacy in a 3 person room. We were provided with one roll of toilet paper and one shampoo daily for 3 people. The linens are old and threadbare. None of us would willingly stay there again.
Verified Hotels.com guest review

4/10 Fair

At the right price...it's ok
Very basic rooms, very noisy air con (almost unbearable), no food but local restaurant nearby is ok. Owner helpful and welcoming.
Verified Hotels.com guest review

4/10 Fair

Ok for 1 night
The hotel was very clean and the management people were relatively friendly. The king size bed in our room was as hard as a rock as was the pillow. The TV in our room only received one Spanish channel. They did accommodate us with hot water for our tea in the morning.
Verified Hotels.com guest review

4/10 Fair

Do not go to this hote.....not a good place.
While staying at this hotel....they were starting a remodel and we were in the pool and they were chiseling out cement from the 2nd floor and some of the cement was coming into the pool. So we felt we needed to get out of it. Breakfast the first morning was dreadful and we had to ask for it . it was not offered. The second morning we stuck with fruit and it was better, when we sat in the restaurant she just sat behind the counter and kept eating, I finally punched breakfast into my translater, where I switched it to Spanish and she nodded her head, yes. . The air-conditioner was above our bed and it was VERY loud and interrupted our sleep. The last day they were knocking out the cement very early and cement was flying everywhere and mostly into the pool. We were very happy to be leaving this hotel and would not recommend it to anyone.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review