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Schlosshotel Zermatt

4.0 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Schlosshotel Zermatt

Front of property – evening/night
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Sauna, body treatments, hot stone massages, sports massages, body scrubs
Private kitchen
Living area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Childcare
  • Ski facilities

Main amenities (12)

  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Bar/lounge
  • Room service
  • Babysitting
  • Terrace
  • Garden

For families (6)

  • Babysitting services
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Comfort Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Boutique Junior Suite in rustic style

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Boutique Junior Suite in rustic style

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Family Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Comfort Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking, Mountain View (Matterhorn view)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 1 Bedroom, Non Smoking, Mountain View (Matterhorn view)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Chalet

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Chalet

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Boutique Junior Suite in modern style

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Boutique Junior Suite in modern style

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Single Room (Style)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Single Room (Style)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Luxury Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Luxury Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Apartment (Penthouse - Cleaning every 3 days)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment (Penthouse - Cleaning every 3 days)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 230 sq m
  • Mountain view
  • Sleeps 6
  • 3 King Beds OR 6 Single Beds

View all photos for Duplex Junior Suite with Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Duplex Junior Suite with Matterhorn View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment (Cleaning every 3 days)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Apartment (Cleaning every 3 days)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 100 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

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Sauna, steam room, body treatments, hot stone massages, sports massages

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Pool
Free breakfast
Spa
Pet-friendly
10.0 out of 10, Exceptional, (65)
The price is HK$3,850
HK$4,066 total
includes taxes & fees
14 Jan - 15 January 2025
SCHLOSS Zermatt - Active & CBD Spa Hotel
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About the area

Map
Bahnhofplatz Postfach 444, 18, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 1 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt - Furi - 7 min walk
  • Zermatt-Furi Gondola - 15 min walk

Getting around

  • Sion (SIR) - 106 min drive
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt Station - 1 min walk
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Free train station pickup

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Restaurant Derby - ‬2 min walk

About this property

Schlosshotel Zermatt

Schlosshotel Zermatt offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can go for a swim in the indoor pool and visit the spa to be pampered with hot stone massages, facials or body scrubs. Other highlights include a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Free train station pickup*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Helicopter/aeroplane tours
  • Shopping
  • Pool table
  • Table football
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Wildlife viewing nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1964
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 70-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 100.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Schlosshotel Hotel Zermatt
Schlosshotel Hotel
Schlosshotel Zermatt
Schlosshotel Life Style Zermatt Hotel
Schlosshotel Tenne Hotel Zermatt
Schlosshotel Tenne Zermatt
Schlosshotel Life Style Hotel
Schlosshotel Life Style Zermatt
Schlosshotel my Lifestyle
Schlosshotel Zermatt Hotel
Schlosshotel Zermatt Zermatt
Schlosshotel Zermatt Hotel Zermatt
SchlossHotel Zermatt – Active CBD Spa Hotel

Frequently asked questions

Does Schlosshotel Zermatt offer free cancellation for a full refund?
Yes, Schlosshotel Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Schlosshotel Zermatt?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Schlosshotel Zermatt?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at Schlosshotel Zermatt?
Sorry, there's no on-site parking at Schlosshotel Zermatt.
What are the check-in and check-out times at Schlosshotel Zermatt?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing is available.
What is there to do at Schlosshotel Zermatt and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Schlosshotel Zermatt also has a sauna and a steam room, as well as a garden.
Does Schlosshotel Zermatt have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Schlosshotel Zermatt like?
Schlosshotel Zermatt is in Zermatt City Centre, a short 1-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular. Travellers love the hotel's prime location.

Schlosshotel Zermatt Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The SPA is outstanding. Great for winding down and relaxing .
karen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel were everything works and fits perfectly
Perfect hotel , rooms big, gym has everything you need and the spa was amazing. Also the staff were very helpful and couldn’t do enough. I would definitely come back again
John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cameron, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved this property . Staff, particularly Victor and the owner were so helpful Beautiful spa. Excellent room cleaning , fabulous breakfasts and super convenient for the village and ski lifts. Strongly recommend this for a great hotel experience in Zermatt
Arnie, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellence at Schloss
Heidi, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The heater feels like it wasnt working properly and so well on the first night. After checking with staff, they said and came to check the heater and mention heaters are install inside the walls and may take few hours for the room to be heated. Kinda chilly the first night. And somehow from 2nd night onwards its slightly better. But we questioning on first night why would heater take so long eg.few hours as mentioned by staff for a city thats constantly in cold weather. Nevertheless, views was great from balcony when the weather is good, able to see famous matterhorn well. Not so impressed with their breakfast choices and we stay for 3 nights, got pretty bored with exact same breakfast choices for 3 mornings.
Yun He, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing! Best Location
James, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location next to thw train station. Incredible service. The team at the Schlosshotel is incredible. Every time we come to Zermatt this is where we stay.
Anthony, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for ski holiday. Very close to trains - both from Geneva/Zurich and up the mountain. Excellent included breakfast.
Ian, 11-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Meredith, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Average all good, only breakfast, choices is less.
MUN HOO, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in nice quite area, room was spotless clean and everything was just as u expect, Jim, Max and other staff are very helpful and friendly.
Sabah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luciana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect accommodations, friendly and helpful staff. Great location. I highly recommend.
Richard, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Derek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 1-night trip
Verified Expedia guest review

10/10 Exceptional

heather, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, close to train station with sumptious spa.
Fran, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tiffany, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and excellent staff! One of the best hotels I have stayed! Very good breakfast buffet!
Luz, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to train station and shopping
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cleanliness of the property, courteous and helpful staff and fitness center is excellent.
Romulo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Gem in Zermatt
Great location, spacious room with view of the matterhorn and solid service!
Bess, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful stay! The people were so nice and helpful. The spa was very enjoyable - steam rooms, saunas, and a wonderful pool! as well as the fitness area and yoga room! Breakfast was also very good! A great stay
Patty, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Schloss Hotel lived up to expectations.
The Schloss Hotel was a delightful stay—close to town, transportation, and good restaurants. We had a Matterhorn view, which was nice. The balcony is good for two people but does look out to the Gornergrat train, which was not evident in the listing/pictures. However, that was not much of a concern. The spa was very nice and the breakfast was AMAZING! We’d definitely stay here again.
View from room 328.
Night view from room 328.
Hotel entrance
Breakfast. More options not pictured.
Chris, 4-night trip
Verified Hotels.com guest review