When I'm in Shreveport, this has always been my go-to hotel for rest and relaxation. However, my recent stay was disappointing. I found towels from a previous guest left in the room, and the bathroom was not as clean as expected. When I went down to get a toothbrush, I was told I had to pay for it, which was surprising.
It seems the hotel is under new management, and the difference is noticeable. In my previous stays, I had the pleasure of meeting the owner, who was extremely hospitable and made my stays memorable. This time, the front desk called me at 10 AM to check if we were still in the room and then called again an hour later, reminding me of the 11 AM checkout time.
Unfortunately, due to these issues, I won't be returning.