Hotel is located in the historic town centre which is now totaly pedestrian. Sat nav was useless in this case. It took us an hour and directions from locals to search for the right aproach to the hotel and it's parking. Eventually police came and escorted us through the tiny alleyways towards the hotel. We could have never found the way ourselves.
We had 2 double rooms, but only one of them had an electric kettle, no tea/coffee, just a kettle. One of the rooms had internet connection, the other one did not catch any wifi. There was big flat acreen TV but it did not work at all. The member of staff eventually came and made it work, only to be controlled manualy, the remote did not work! That kept us "occupied" trying to fiddle with the equipment which was in such poor working order.
I found the cleanliness of my room substandard. Especially the bathroom, it was not dusted, i could see bits and pieces swept into the corners of the floor, shower enclosure had brown debris in all sides and corners. The room was not dusted, dust everythere, they should really check after their cleaning staff. It is a shame as poor cleanliness instantly marks the place down. They have modern multifunction showers which is a bonus for a hotel but why cant they keep them up to standard cleanliness.
In the morning i thought the housekeeping staff were very noisy and disruptive, they kept opening our room door and saying Spanish words. It was way before the check out time.