6/10 Good
18 February 2019
Drinking water is not included with full board
Pros: 1) good location, 2) friendly staff, speaking English, 3) satisfactory food. 4) Good breakfast. Many types of coffee including cappuccino, juices, water from dispensers.
Cons: 1) We had a full board which means breakfast, lunch and dinner. To our surprise, for lunch and dinner all drinks disappeared, including water from dispensers; you are forced to buy expensive bottled water. I understand that the vine is not free, but no water with purchased Full Board!!? I tried to talk to reception on how "full board" does not include water: They were giving ridiculous answers, that this is not “all-inclusive” which for them is a good argument to not include drinking water. I learned that this is a management decision for the whole hotel chain. This is how to make few extra Euro from each tourist (I paid 25 Euro for water/week).
2) The headboard on the bed is very low and has several sharp corners which is in combination with very small pillows makes it very difficult to lay down without hitting your head few times until you remember.
3) Very weak WiFi.
The hotel is below its 4* level. Again, I should repeat that the hotel staff are very good, and they are not responsible for the management policy.
Mikhail
Mikhail, 7-night romance trip
Verified Hotels.com guest review
