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Swissotel Al Ghurair

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Al Ghurair Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, laptop workspace
Exterior
City view
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Connecting rooms available
  • Spa
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
The price is HK$1,125
HK$1,421 total
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Suite, 1 Double Bed

32-inch TV with satellite channels

Premium Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

City view

Family Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

City view

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

Living area

Suite, 1 Double Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 112 sq m
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 86 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

City view

Deluxe Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Omar Bin Al Khattab Street, Dubai, 185051

What's nearby

  • Al Ghurair Centre - 1 min walk - 0.0 km
  • Gold Souk - 5 min drive - 5.1 km
  • Dubai Museum - 7 min drive - 7.0 km
  • Dubai World Trade Centre - 8 min drive - 8.8 km
  • Dubai Cruise Terminal - 10 min drive - 9.2 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 55 min drive
  • Salah Al Din Station - 5 min walk
  • Union Station - 7 min walk
  • Baniyas Square Station - 13 min walk
  • Airport pickup service
  • Free beach shuttle

Restaurants

  • ‪Bestoon Samad - ‬4 min walk
  • ‪Quecha - ‬1 min walk
  • ‪Tapa King - Al Ghurair - ‬4 min walk
  • ‪Farsi Restaurant Al Ghurair - ‬5 min walk
  • ‪Lemongrass Thai Restaurant - ‬4 min walk

About this property

Swissotel Al Ghurair

Located just 3.9 mi (6.3 km) from the airport, Swissotel Al Ghurair offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Liwan, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free kid's club and a bar/lounge. Fellow travellers love the helpful staff and nearby shopping. Public transportation is only a short walk: Salah Al Din Station is 5 minutes and Union Station is 7 minutes.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

At a glance

DONE

Hotel size

    • 428 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 4:00 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas
    • No alcohol served on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)
  • Lifeguard on-site

What to do

  • Free beach shuttle

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Swissotel Spa and Sport has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Liwan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shayan – This restaurant specialises in Persian/Iranian cuisine and only serves dinner. Open daily.
Yasmine Lounge – This café specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 120 for adults and AED 65 for children
  • Airport shuttle service is offered for an extra charge of AED 235 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 153.0 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Frequently asked questions

Does Swissotel Al Ghurair offer free cancellation for a full refund?
Yes, Swissotel Al Ghurair does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Swissotel Al Ghurair?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Swissotel Al Ghurair?
Sorry, pets aren't allowed.
Is parking offered on site at Swissotel Al Ghurair?
Yes, there's free self parking.
Is an airport shuttle service offered by Swissotel Al Ghurair?
Yes, a shuttle from the airport to the hotel is available. The charge is AED 235 per person.
What are the check-in and check-out times at Swissotel Al Ghurair?
Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Swissotel Al Ghurair and nearby?
Swissotel Al Ghurair has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Swissotel Al Ghurair?
Yes, there are 3 on-site restaurants, featuring international cuisine.
Does Swissotel Al Ghurair have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Swissotel Al Ghurair like?
Swissotel Al Ghurair is a short 5-minute walk from Salah Al Din Station and 19 minutes' walk from Naif Souq.

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Biniyam, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Abdullahi, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Very nice hotel and great location
Khalid, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

ouedraogo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sinit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Burhan, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Carpet smelly, Balcony very dirty, staff not considerate. Wondered why Swissotel is so bad!
KRISHNAN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Stay at Swissôtel Al Ghurair
My recent stay at Swissôtel Al Ghurair was simply outstanding. From the moment I arrived, I was greeted with warm hospitality and seamless check-in, setting the tone for an incredibly relaxing visit. The location is ideal – nestled in the heart of Dubai, making it easy to explore the city’s attractions and conveniently connected to the Al Ghurair Mall, perfect for shopping and dining. The room was spacious, immaculately clean, and well-appointed with every comfort one could need. The bed was incredibly cozy, offering restful nights, and the amenities were thoughtful and plentiful. I especially appreciated the view overlooking the vibrant cityscape – a beautiful sight both day and night. The service was second to none; every staff member went out of their way to make me feel welcome and attended to. The breakfast buffet was diverse and delicious, catering to a variety of tastes, with fresh and high-quality options that kept me energized for the day. The hotel also boasts fantastic recreational facilities, including a serene pool and a well-equipped fitness center. I truly felt pampered and well-cared for throughout my stay. Swissôtel Al Ghurair exceeded my expectations, offering a blend of luxury, comfort, and convenience. I highly recommend
Sarah, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muzaffar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning suites
Beautifully appointed rooms. We were upgraded to a corner suite...so spacious and simply stunning! Close proximity to metro. Will stay here again.
Aneesa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not so good a lot of noise we could not sleep .
ramin, 18-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel has a problem with the cold water system after 11pm on some floors. water coming out of the shower and tap are boiling hot and it’s very dangerous. You can’t have a shower. Had to call the maintenance to come fix it twice during my stay. First time was early morning and the second time at around 1 am. Not being able to shower and use the toilet spoilt our stay at the hotel. Hope they can fix the problem to avoid inconveniencing other guests
ALI, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

S, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amir, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
Aribah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Armine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing hotel close to all the attractions. It is also close to the union metro station making your journies pretty convenient. The hotel is clean, staff are amazing, and they do give upgrades :-). I got an early check in too after a 14 hour flight - they checked me in at 9am!!
Arik, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Afaz Ali, 2-night trip
Verified Expedia guest review

8/10 Very good

Mohammed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my favorite spot as a business traveler. Its centrally located, safe, super clean, and all staff are kind. I always enjoy my stays here.
Arik, 2-night business trip
Verified Expedia guest review

2/10 Poor

Mohamed hussein, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business trip
Second time at this hotel. Will definitely come back.
Jithin Joseph, 7-night business trip
Verified Hotels.com guest review

2/10 Poor

Duty Manager who served me
The duty manager was very rude and unprofessional
Burhan, 1-night trip
Verified Hotels.com guest review