Fantastic service and extremely helpful/ friendly staff.
真實評價
10/10 完美
Jacynthe
2026 年 7 月 27 日
beautiful boutique hôtel, staff was amazing!
真實評價
10/10 完美
LILIAN
2026 年 7 月 30 日
Hotel em um prédio histórico, tudo renovado e sofisticado; restaurante impecável com comida maravilhosa; funcionários educados; quarto muito confortável! com certeza ficaria lá
novamente.
真實評價
10/10 完美
Knut
2026 年 8 月 7 日
Excellent stay, helpful staff, great breakfast and great recommendations for nearby restaurants and attractions. Would highly recommend!
真實評價
10/10 完美
Cynthia
2026 年 5 月 25 日
Good location, exceptional staff and a lovely room!
真實評價
10/10 完美
Joseph M
2026 年 5 月 4 日
Beautiful hotel and amazing staff!
真實評價
10/10 完美
Constance
2026 年 9 月 9 日
Our room was beautiful. The staff were very attentive. The food was great. And, it was in easy walking distance of the historical part of the city!
真實評價
10/10 完美
Eli
2026 年 8 月 12 日
Beautiful, well appointed rooms. Restaurant and breakfast was high level. I don’t think you can find a better or more tasteful hotel in Palermo.
真實評價
10/10 完美
Karine
2026 年 7 月 29 日
A decouvrir absolument !
真實評價
10/10 完美
Neil Kervy
2026 年 3 月 21 日
Spotless rooms and very accommodating staff.
真實評價
10/10 完美
JURANDIR
2026 年 6 月 17 日
Tudo perfeito. A localização o quarto o atendimento
真實評價
10/10 完美
rebecca
2026 年 7 月 28 日
The staff were kind, professional and helpful. The food was amazing! I had never had an egg selection offered for my breakfast!
真實評價
10/10 完美
Daniela
2026 年 4 月 13 日
Wonderful boutique hotel in a great location. Friendly and helpful staff. Beautiful rooms and a very nice breakfast and aperitivo/small bites selection. I highly recommend.
真實評價
10/10 完美
Jeffrey
2026 年 6 月 1 日
Very attentive staff, silly to mention, but rare - lots of hot water and water pressure!
Breakfast was excellent, with an amazing choice of eggs.
真實評價
10/10 完美
katrin
2026 年 4 月 6 日
sehr nettes, herzliches und gastfreundliches personal. sehr gute lage, um palermo zu fuss zu entdecken.
真實評價
10/10 完美
David
2026 年 3 月 24 日
My husband and I had an amazing time. The location was ideal. Very close to shopping and restaurants but very quiet. Everyone there was so nice and helpful and the breakfast was perfect for a day of roaming around. We will stay here every time we visit Palermo
真實評價
10/10 完美
Joseph
2025 年 11 月 30 日
The Staff was exceptional, Breakfast was amazing, and our room exceeded our expectations. A special thank you to Juliana Andrea and Musa for going above and beyond to make our stay memorable.
真實評價
10/10 完美
Gus
2026 年 5 月 4 日
The included Breakfast is a perfect start to a busy Palermo site seeing day. I highly recommend adding an order of the pouched egg....out of this world delicious. Also, a short 5-minute walk to the train station to reach outer city excursions like Cefalu.
真實評價
10/10 完美
Sabina
2026 年 7 月 10 日
The staff was exceptionally friendly, professional, and helpful throughout our stay. The hotel has a fascinating history, and the design of the rooms and hallways beautifully blends historic charm with modern touches. It is a unique and elegant place to stay.
Although the hotel is located in the historic city center, the surrounding area was quite dirty and did not feel like a place where one would want to walk late at night.
Despite this drawback, I would strongly recommend this hotel. The outstanding service, beautiful design, and rich history made it a wonderful place to stay.
真實評價
10/10 完美
Kyle
2026 年 3 月 29 日
The Palazzo Balsamo is a new hotel and elegantly appointed. Our room was spacious and beautiful. The breakfast and dining area were quite pleasant. I cannot say enough about the friendliness and kindness of the staff, who were quite helpful. We wish we had extended our stay longer.
真實評價
10/10 完美
Neil Kervy
2026 年 4 月 9 日
Clean room
真實評價
10/10 完美
Ryota
2026 年 5 月 12 日
シャワールームの扉がない、という事が理解しがたいでしが、それ以外はとても良かったです!
真實評價
10/10 完美
Andrea
2025 年 11 月 18 日
“Esperienza impeccabile sotto ogni aspetto! L’hotel è elegante, curato e perfettamente pulito. La camera spaziosa e silenziosa, con tutti i comfort. Staff gentile e sempre disponibile, pronto a soddisfare ogni richiesta con un sorriso. Colazione ricca e di ottima qualità, con prodotti freschi e servizio attento. Posizione ideale per visitare la città. Un soggiorno davvero perfetto — torneremo sicuramente!”
真實評價
10/10 完美
Antonino
2025 年 11 月 18 日
Uno dei soggiorni più soddisfacenti di sempre. Struttura e arredi impeccabili e curati nei minimi dettagli. Personale altamente qualificato e servizievole che ci ha coccolato con serietà e precisione. Igiene curatissimo. Assolutamente consigliato.