Located near the Great Mosque of Makkah, Makarem Umm Al Qura Hotel offers a luxurious retreat with shopping on site, a hair salon, and a library. Unwind by the fireplace in the lobby or enjoy breakfast and lunch at Al Taai Restaurant; previous guests rave about the helpful staff.
When you stay at Makarem Umm Al Qura Hotel, you'll be a short five-minute drive from Great Mosque of Makkah and Abraj Al-Bait Towers. Guests looking for a bite to eat can visit Al Taai Restaurant, which serves breakfast and lunch. This luxurious hotel is also within a short drive of Kaaba. Fellow travellers love the helpful staff.
Languages
Arabic, English, Hindi, Indonesian
At a glance
DONE
Hotel size
336 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is 12:30 PM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Local laws may restrict unmarried guests from sharing a room
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Off-site
Free area shuttle
DONE
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Travelling with children
Free local shuttle
What to do
Shopping
Working away
24-hour business centre
5 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Library
Fireplace in reception
Television in common areas
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Lift
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Al Taai Restaurant – This restaurant serves breakfast and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 100 per person
Children & extra beds
Rollaway beds are available for SAR 100.0 per night
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002241
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel
Makarem Umm Alqura Mecca
Makarem Umm Alqura
Makarem Umm AlQura Hotel Makkah/Mecca
Makarem Umm Al Qura
Makarem Umm Alqura Hotel
Makarem Umm Al Qura Hotel Hotel
Makarem Umm Al Qura Hotel Makkah
Makarem Umm Al Qura Hotel Hotel Makkah
Frequently asked questions
Does Makarem Umm Al Qura Hotel offer free cancellation for a full refund?
Yes, Makarem Umm Al Qura Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Makarem Umm Al Qura Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Makarem Umm Al Qura Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Makarem Umm Al Qura Hotel?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 12:30 PM. Contactless social distancing and check-out are available.
Are there restaurants at or near Makarem Umm Al Qura Hotel?
Yes, there's an on-site restaurant, Al Taai Restaurant.
What's the area around Makarem Umm Al Qura Hotel like?
Makarem Umm Al Qura Hotel puts you in Ar Rawabi, in the heart of Makkah. Popular attractions include Kaaba, which is 8 minutes away by car.
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Makarem Umm Al Qura Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Shuttle
Shuttle services
Bus
Location
Store
Food
Bathroom
Reviews
10/10 Excellent
23 May 2025
It was a nice and clean hotel with a great restaurant.
Anara
Anara, 2-night trip
10/10 Excellent
29 Mar 2025
Bon hotel
Lansana
Lansana, 3-night trip
10/10 Excellent
21 Mar 2025
Good stay
Ahmed
Ahmed, 2-night trip
10/10 Excellent
6 Mar 2025
Great staff
Dilawar
Dilawar, 5-night trip
10/10 Excellent
27 Mar 2025
A good hotel with shuttle all day long to haram
Oualid
Oualid, 1-night trip
10/10 Excellent
1 Apr 2025
Nice staff who is always smiling and ready to answer any question and help. Iftar buffet was outstanding! I will definitely stay in Makarem during my next Makka trip
Reda
Reda, 7-night trip
8/10 Good
17 Mar 2025
Decent hotel - only the distance from Masjid Al Haram is a little bit far!
Maulin
Maulin, 3-night trip
10/10 Excellent
8 Aug 2024
Very nice hotel.
KAMALELDIN
KAMALELDIN, 3-night trip
6/10 Okay
1 Apr 2025
Porters and cleaners were very helpful and were eager to serve
Mahbub
Mahbub, 3-night trip
10/10 Excellent
25 Mar 2025
Good deal for it’s price
Bassel
Bassel, 4-night trip
10/10 Excellent
9 Dec 2024
I had a very good experience staying at this hotel when visiting Holy Makkah.
Shuttle service to Haram was excellent.
Khalid
Khalid, 3-night trip
10/10 Excellent
21 Feb 2025
We enjoyed our stay at Makarem hotel and felt like home. It was super clean, quite and comfortable, the room service was excellent.
The staff Barakat, Raghad and Wajeden were very polite and friendly. Will come and stay at this place over and over.
Thank you Makarem hotel and its lovely staff!!
ASIM
ASIM, 5-night trip
10/10 Excellent
24 Feb 2025
Over all it was very good 😊
Hosam
Hosam, 4-night trip
6/10 Okay
19 Apr 2025
The rental price was right but transportation to Haram was not limited. We had to book a taxi to go to Haram.
Syed
Syed, 3-night trip
8/10 Good
30 Sept 2023
Nice hotel to stay at reasonable price.
Ammar
Ammar, 2-night trip
8/10 Good
15 Mar 2025
Bus to haram
Fawad
Fawad, 1-night trip
10/10 Excellent
11 Aug 2024
Good stay
Close to Harem, friendly staff, nice breakfast God willing, I will return
Sami
Sami, 1-night trip
10/10 Excellent
27 Mar 2025
A bit far from Haram. Walkable but not easy. Getting bus back osnt easy
Abdulsabur
Abdulsabur, 9-night trip
8/10 Good
29 Oct 2023
The hotel is good for family and group on umra trip.
Ludi
Ludi, 2-night trip
8/10 Good
17 Apr 2025
Didn't like the cleanliness & bus wait times.
Irbaaz
Irbaaz, 1-night trip
6/10 Okay
21 Apr 2025
The room wasn't ready when we checked in, the towels were very old, and they didn't clean the room at all.
Omar
Omar, 2-night trip
8/10 Good
28 Jan 2025
The price was right
Ramzi
Ramzi, 6-night trip
6/10 Okay
18 Jan 2025
Actually we booked for twin bed room but got four bed room after negotiations they removed one bed and we do not have choice to change anything
Breakfast was good and specially Imran Qais was very active and attentive