4/10 Poor
7 Dec 2023
Good staff. Terrible hotel. Problem in every room.
Room heaters very weak, almost zero. I have very good tolerance with cold, but when it's -3°C outside and the heaters almost don't work, no matter what, you'll at least hope there's hot water in the night? But no! Even hot water is not available at night, it seems to be only in the mornings. I was shivering and freezing and slept with loads of layers after hours of trying to fall asleep in the cold. Barely got in 4 hours of sleep, then went for breakfast (I had already paid for it). Half the fruits were stale, the eggs boiler was connected but even after trying 2 times of 10 min and with assistance of the staff, the eggs never boiled. I just left the hotel without proper breakfast as I did not want to be late for my business meetings, deciding I'll never ever return to this establishment again. The staff was professional, but the hotel needs serious maintenance and 24 hours assistance as bare minimum. Please avoid
Aditya
Aditya, 1-night trip