11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001
What's nearby
Cape Town Stadium - 4 min drive - 3.2 km
Cape Town International Convention Centre - 5 min drive - 4.8 km
Long Street - 6 min drive - 5.0 km
Cape Town Cruise Terminal - 6 min drive - 4.9 km
Camps Bay Beach - 8 min drive - 4.1 km
Getting around
Cape Town (CPT-Cape Town Intl.) - 28 min drive
Cape Town Station - 9 min drive
Cape Town Bellville Station - 21 min drive
Airport shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
McDonald's - 4 min walk
FireBirds - 5 min walk
Food Inn - 3 min walk
Atlantic Express - 5 min walk
Seattle Coffee Company - 4 min walk
About this property
Hotel on the Promenade
At Hotel on the Promenade, you'll be within a 10-minute drive of Cape Town Stadium and Cape Town International Convention Centre. You can indulge in massages, body wraps or manicures and pedicures, and grab a bite to eat at The Bistro, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace.
Languages
Dutch, English, French, German, Portuguese
At a glance
Hotel size
7 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 16
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site valet parking (ZAR 50.00 per day)
On-site parking is limited
Free off-site parking nearby; booking required
Transfers
Airport shuttle on request (available 24 hours a day)*
Cruise terminal shuttle*
Off-site
Beach shuttle*
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Children's menu
What to do
Beach shuttle (surcharge)
Beach nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Beach shuttle (surcharge)
Bike hire
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Terrace
Spa services
Accessibility
Lift
Room amenities
Be entertained
40-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Espresso maker
Iron/ironing board (on request)
Sleep well
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.
Dining
The Bistro – Overlooking the ocean, this bistro specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: ZAR 500.00 per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Airport shuttle transfer per adult: ZAR 500 (one way)
Optional extras
Airport shuttle service is offered for an extra charge of ZAR 500.00 per room (one way)
Cruise ship terminal shuttle service is offered for an extra charge
Beach shuttle and shopping centre shuttle services are offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for ZAR 250.0 per day
Parking
Valet parking costs ZAR 50.00 per day
Policies
This property accepts credit cards.
Also known as
Cascades Promenade Hotel Cape Town
Cascades Promenade Hotel
Cascades Promenade Cape Town
Cascades Promenade
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town
Frequently asked questions
Does Hotel on the Promenade offer free cancellation for a full refund?
Yes, Hotel on the Promenade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel on the Promenade?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel on the Promenade?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel on the Promenade?
Yes, an airport shuttle is available. The charge is ZAR 500.00 per room one way.
What are the check-in and check-out times at Hotel on the Promenade?
Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel on the Promenade?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (18-min drive) is nearby.
What is there to do at Hotel on the Promenade and nearby?
Have fun with nearby activities such as hiking and horse riding. Hotel on the Promenade also has spa services.
Are there restaurants at or near Hotel on the Promenade?
Yes, The Bistro offers al fresco dining, French cuisine and ocean views.
What's the area around Hotel on the Promenade like?
Hotel on the Promenade is in Sea Point, a short 7-minute walk from Table Mountain National Park and 6 minutes' walk from Sea Point Promenade.
Hotel on the Promenade Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 March 2023
A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
William A. Allen
William A. Allen, 2-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
27 January 2020
The property is boutique; cute outdoor restaurant. Location is less than a block from the beach.
The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Tamra
Tamra, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 November 2019
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2018
Sangwook
Sangwook, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2017
Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
Verified traveller
4-night trip
Verified Orbitz guest review
10/10 Exceptional
22 October 2017
Excellent Stay
Incredible stay. Fabulous location. Comfy bed. Good WiFi.
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
21 August 2016
Boutique chic with a few niggles
The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often.
The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large.
The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions.
On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea.
There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
26 February 2016
Perfect hotel, great value
Wonderful hotel close to the beach. Excellent service. Very good restaurant.
Raymond
Verified Hotels.com guest review
10/10 Exceptional
25 January 2016
Great place
Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
14 August 2015
Great boutique hotel!
Service is great here - personalized, genuine and high quality. Rooms are well appointed and the location is safe and convenient to good restaurants and a short drive away from the cape town landmarks. I have to specifically compliment the chef here - the breakfast was the best we had in cape town, staying at several hotels. Highly recommended!
Michael
Verified Hotels.com guest review
8/10 Very good
10 July 2015
Superb!
The Cascades is an amazing boutique hotel. I thoroughly enjoyed my stay there. The rooms are superb!! Although the bathroom didn't seem like it had been cleaned properly (I found random hairs in the basin & shower) I find it hard to hold this against them due to the lovely I had at the hotel.
FBB
Verified Hotels.com guest review
10/10 Exceptional
5 May 2015
Great stay!
The staff was extremely welcoming and friendly upon our arrival. The room was spacious, very clean and well appointed with modern amenities and a large balcony. Breakfast was delicious! Very close to the ocean and the Sea Point Promenade. Would definitely recommend!
Ilana
Verified Hotels.com guest review
10/10 Exceptional
23 March 2015
Fantastic place with great hosts.
Best place we stayed in during our visit to Cape Town. Close to the water and about 4km out from the V&A waterfront and thankfully less touristy. Wonderful patio restaurant and the service was excellent. It's easy to hop on a bus and parking was easy to find. Uber is available in Cape Town so it's easy to get around if you prefer not to drive.
Jamie
Verified Expedia guest review
10/10 Exceptional
24 November 2013
Nice hotel
Very nice hotel, kind and warm welcome by Els and her staff, extended breakfast. Fantastic service, very good adress in Cape Town !!!
SoWi
Verified Hotels.com guest review
8/10 Very good
27 June 2012
Chic
Had a great stay. Parking can be a problem. We only had "nibbles" as most of the meals on the menu (dinner) was not available. But it was good. Breakfast was awesome. The staff is really good and the reception when we arrived the best.
John & Hettie
Verified Hotels.com guest review
10/10 Exceptional
1 July 2018
Excelente localização e visinhança. Equipe fantástica, bem receptivos e atenciosos. Café da manhã impecável!
Danilo
Danilo, 5-night trip
Verified Expedia guest review
10/10 Exceptional
5 March 2017
Tres bel hotel
Tres bel hotel,propre bien situé,
Acceuil remarquable
didier
Verified Hotels.com guest review
10/10 Exceptional
28 January 2017
Litet och personligt hotell i bästa läge
Ett litet och mycket fint boutique hotell som gjorde vår vistelse i Kapstaden så bra som överhuvudtaget är möjligt. Mycket hjälpsam och trevlig personal. Rummet var stort, funktionellt och rent med en stor hörnbalkong på andra våningen. Delvis utsikt över havet. Frukosten var fräsch och varierad och maten på lunch och middag var mycket bra.
Anton
Verified Expedia guest review
10/10 Exceptional
23 August 2016
Awesome place to stay in Sea Point.
Awesome place to stay in Cape Town. Really close to the beach with very confortable bedroom and tasty breakfast. Staff is very friendly.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
11 December 2015
Location good, good price, sweet staff.
Great place to stay. The staff are all friendly and willing to help. Quiet neighbourhood and close to the beach.
CHIEH
Verified Hotels.com guest review
10/10 Exceptional
2 November 2015
David
Verified Hotels.com guest review
10/10 Exceptional
17 September 2015
Belen
Verified Hotels.com guest review
8/10 Very good
21 May 2015
Muito bom!
O hotel é muito bem localizado, fica em Sea Point. Dá pra andar pra praia a pé, tem um calçadão muito legal pra dar uma caminhada e fazer um exercício. O staff é muito simpático, o quarto tem um tamanho bom e o banheiro também. Cama e banho confortáveis. O restaurante do hotel não é nada excepcional, mas oferece boas opções. O café da manhã incluído tb é farto. Apenas 2 pontos negativos a serem mencionados: a simpatia do gerente não era das melhores, apesar que no último dia conhecemos a esposa dele que o substituiu e a diferença foi de 180 graus, muito simpática, pena que só a conhecemos no último dia! E a internet oferecida nos quartos, muito instável e apenas 1 aparelho por vez ( pra quem depende de internet durante a viagem é uma questão).
Rodrigo
Verified Hotels.com guest review
8/10 Very good
3 March 2015
Angenehmes Hotel in Sea Point
Super Frühstück, 1x wöchentlich Braii zu empfehlen