Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Connecting rooms available
Parking available
Bar
Pet-friendly
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Valet parking
Self parking
Business centre
24-hour front desk
Computer station
Front desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is HK$359
HK$359
HK$468 total
includes taxes & fees
1 Sept - 2 Sept
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room, 1 Double Bed, Lagoon View
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
What's nearby
Plaza Las Americas - 3 min walk - 0.3 km
Dubai Palace Casino - 3 min walk - 0.3 km
Plaza 28 - 2 min drive - 2.1 km
Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
Playa Tortugas - 10 min drive - 7.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
Restaurants
Starbucks - 8 min walk
Boston's Pizza Cancún - 4 min walk
Hooters - 7 min walk
Starbucks - 1 min walk
Toks - 8 min walk
About this property
ibis Cancun Centro
At ibis Cancun Centro, you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-friendly hotel is also within a short drive of Ultramar Ferry Puerto Juárez and Cancun Mall. Fellow travellers love the helpful staff and nearby shopping.
Languages
English, Spanish
At a glance
DONE
Hotel size
190 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (MXN 120 per stay)
Covered on-site valet parking (MXN 120 per stay)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Shopping centre on-site
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 279 for adults and MXN 140 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 350 per pet, per night
Parking
Covered self-parking costs MXN 120 per stay
Covered valet parking costs MXN 120 per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
ibis Cancun Centro Hotel
ibis Cancun Centro
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun
Frequently asked questions
Does ibis Cancun Centro offer free cancellation for a full refund?
Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Cancun Centro?
Yes, cats and dogs are welcome. There's a charge of MXN 350 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at ibis Cancun Centro?
Yes. Self-parking costs MXN 120 per stay. Valet parking costs MXN 120 per stay.
What are the check-in and check-out times at ibis Cancun Centro?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at ibis Cancun Centro?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.
Are there restaurants at or near ibis Cancun Centro?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around ibis Cancun Centro like?
Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.
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ibis Cancun Centro Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Breakfast
Bed
Water
Restaurant
Shopping malls
Lobby
Bathroom
What guests liked
Breakfast was consistently described as good, great, or delicious by multiple guests. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
9 Aug 2025
It was a good service, personnel very helpful
Tomas
Tomas, 1-night trip
6/10 Okay
22 Jun 2025
Good location for one night.
Matthew W.
Matthew W., 1-night trip
10/10 Excellent
5 Apr 2025
Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
carlos m
carlos m, 4-night trip
10/10 Excellent
23 Apr 2025
Easy access to the airport and major mall and food. Easy going hotel -very simple
Hilda
Hilda, 2-night trip
10/10 Excellent
9 Jul 2025
The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stecy K Zapata
Stecy K Zapata, 4-night trip
10/10 Excellent
7 Apr 2025
CLEAN, EXCELLENT STAY! NO PROBLEMS AT ALL, BEST HOTEL
Lorraine
Lorraine, 4-night trip
2/10 Terrible
12 Jun 2025
Horrible and to small it should be a capsule hotel
Janette
Janette, 1-night trip
10/10 Excellent
22 Apr 2025
Excellent property and customer service
Lazaro
Lazaro, 2-night trip
10/10 Excellent
9 Jun 2025
Very good
Igor
Igor, 9-night trip
8/10 Good
26 Apr 2025
convenient for central Cancun
Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
David
David, 2-night trip
8/10 Good
3 Mar 2025
This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
David
David, 2-night trip
6/10 Okay
22 Jun 2025
Good option for an overnight stay, but not more than a night and they don't have a gym.
Matthew W.
Matthew W., 2-night trip
10/10 Excellent
3 May 2025
Exelente
Alfredo
Alfredo, 2-night trip
10/10 Excellent
3 May 2025
Excellent
Michael
Michael, 3-night trip
4/10 Poor
17 Jul 2025
..
Rodrigo Alberto
Rodrigo Alberto, 1-night trip
2/10 Terrible
10 Jun 2025
Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage
Janette
Janette, 1-night trip
10/10 Excellent
29 Mar 2025
Location is extremely good if you are not planning
Location is extremely good if you are not planning to swim in the ocean.
Verified traveller
7-night trip
6/10 Okay
17 Apr 2025
It is ok for work and the price but wouldn’t stay here for traveling
Maria
Maria, 8-night trip
4/10 Poor
14 Mar 2025
Small room. Location is good but it's better to stay in a resort. Breakfast was good.
PARTHIV
PARTHIV, 3-night trip
10/10 Excellent
2 Mar 2025
Todo excelente 😃
Miroslava
Miroslava, 1-night trip
10/10 Excellent
16 Feb 2025
Very clean and excellence location! Very professional staff
Lazaro
Lazaro, 4-night trip
10/10 Excellent
11 Apr 2025
Good price
Josep
Josep, 2-night trip
10/10 Excellent
10 Mar 2025
Comfortable and clean
Was good
Gladis
Gladis, 2-night trip
10/10 Excellent
4 Apr 2025
Thanks for the reception worker
Fouad
Fouad, 3-night trip
2/10 Terrible
3 Jul 2025
They advertise transportation from the airport and they don’t provide any service you arrive to the hotel you ask why is advertised the just ignore your question veryisappoiment experience