Mama Shelter Zurich puts you within a 10-minute drive of Bahnhofstrasse. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. The property is only a short walk to public transportation: Oerlikon Station is steps away and Oerlikon Station Tram Stop is 2 minutes.
Mama Shelter Zurich puts you within a 10-minute drive of Bahnhofstrasse. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. The property is only a short walk to public transportation: Oerlikon Station is steps away and Oerlikon Station Tram Stop is 2 minutes.
At a glance
Hotel size
178 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Secured covered on-site self-parking (CHF 36 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 bars/lounges
Restaurant
What to do
Table football
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2025
Terrace
Fitness centre
Art Deco architecture
Accessibility
Lift
Lift door width (centimetres): 90
Wheelchair-accessible path to lift
Thin carpet in public areas
Thin carpet in room
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Pillow-top mattress
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
MAMA Restaurant – On-site restaurant. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 33 per person
Pets
Service animals exempt from fees
Parking
Covered self-parking costs CHF 36 per day
Policies
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property class
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Mama Shelter Zurich (Opening July 2025) Hotel
Mama Shelter Zurich (Opening July 2025) ZURICH
Mama Shelter Zurich (Opening July 2025) Hotel ZURICH
Frequently asked questions
Are pets allowed at Mama Shelter Zurich?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Mama Shelter Zurich?
Yes. Self-parking costs CHF 36 per day. Electric car charging is available.
What are the check-in and check-out times at Mama Shelter Zurich?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.
Is there an on-site casino at Mama Shelter Zurich?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (7-min drive) and Grand Casino Baden (21-min drive) are both nearby.
What is there to do at Mama Shelter Zurich and nearby?
Mama Shelter Zurich has 2 bars and a fitness centre.
Are there restaurants at or near Mama Shelter Zurich?
Yes, there's an on-site restaurant, MAMA Restaurant.
What's the area around Mama Shelter Zurich like?
Mama Shelter Zurich is a short 2-minute walk from Oerlikon Station and 4 minutes' walk from Halle 622.
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Reviews
Mama Shelter Zurich Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and varied with a lavish spread. (8 reviews)
Breakfast was outstanding with a lavish spread and the hotel is close to many food options and restaurants. (4 reviews)
The room was well cleaned, tidy, and very comfortable to stay in — I was very satisfied.
Verified review
10/10 Exceptional
19 Apr 2026
Perfect hotel. Location is great, 5 min from downtown and 5 min from the airport. all the amenteies of a luxury hotel with a great budget price. many food options across the street. my favorite stay in Zurich
Verified review
8/10 Very good
14 Jun 2026
Reception staff lovely, friendly and helpful, breakfast was delicious, only issue was out the 4 days I stayed my room didn't get cleaned one of them days despite leaving a please make my room up sign on the door apart from that was a wonderful stay
Verified review
6/10 Good
13 Aug 2026
Overall, the hotel was 5 out of 5.
What makes me not so happy - this was my first stay at this hotel chain - were the tarot card type theme for the locks on the keys for the doors, I wouldn’t have booked here, had I known. I prepaid for my stay so it wasn’t something I could have canceled and changed. I also looked for a convenient location to my planned trips and the Zurich airport.
This has made me more aware that I may want to research the company a little more prior. Other than that the hotel was nice, the staff were very friendly, the breakfast was amazing, clean hotel, and convenient location for the train esp from Zurich Intl. Airport and the meetup points for my tours.
Verified review
8/10 Very good
31 Aug 2026
I would recommend this Hotel because of its convenient location right outside of train station Oerlikon. Room is an average size can open large suitcase with enough space to walk around the room. Bathroom is compact but clean, the sink was too small and it was difficult to get water in kettle. The sink counter was small too. Good that room has air conditioning and large windows. Customer service was good and attentive. However house keeping was not so good. I had to request them to change my bed linen during my 5-night day. I noticed that the carpet was dirty when I checked in, I requested a deep vacuum but it didn’t happen. Toiletries, slippers and kettle have to Bbqueen requested at reception where they will handover to you to bring to room.
Verified review
8/10 Very good
4 Jul 2026
We had a wonderful stay at this hotel and would highly recommend it is staying in Central Zurich is not a preference. The property impressed us with its vibrant, colourful interiors, warm and positive atmosphere.
The rooms were spacious, comfortable, and well maintained, making our stay very pleasant. One of the biggest advantages is the excellent location—it's right next to the train station (Central Zurich is less than 10 mins away) and tram stops, making it incredibly convenient for getting around. There are also supermarkets, restaurants, and cafés within a short walk, which made everything very convenient.
The breakfast was outstanding with a lavish spread (American breakfast with limited Veg options). The staff were courteous, welcoming and always willing to help.
The hotel need to look at providing few basic items in rooms - hot water kettle, tea/coffee/sugar sachet, glasses and coffee mugs, iron, dental kit etc. All of them were provided on request but are basic items required while travelling and to be available in rooms without request. There are open shelves for clothes and need to have closed one's.
Overall, the hotel offers an excellent combination of comfort, convenience, great service, and a lively ambience. We would definitely choose to stay here again on our next visit.
Verified review
8/10 Very good
22 Mar 2026
Nice place and ambiance
Verified review
10/10 Exceptional
20 May 2026
Very modern and nice
Verified review
10/10 Exceptional
21 Nov 2025
Great staff. Nice fitness center and other amenities. Great location as well.
Verified review
10/10 Exceptional
21 Aug 2025
Good hotel, great staff, good location
The hotel was very cleaned and organized. The location was ideal for my trip. I would stay there again.
Verified review
10/10 Exceptional
28 Oct 2025
Very Nice Hotel. Quick and very efficent reception.
Verified review
10/10 Exceptional
27 Aug 2025
Great experience!
Verified review
10/10 Exceptional
6 Feb 2026
Helpful!
Verified review
10/10 Exceptional
11 Nov 2025
Top
Verified review
8/10 Very good
28 Oct 2025
Had trouble adjusting the thermostat in the room
Verified review
2/10 Poor
2 Jun 2026
One of my worst hotel experiences, in terms of service and honestly in what you are getting.
In my hurry at the airport after my flight was cancelled I booked with breakfast, but was
I booked the xxl family room with couch and it was not that. Two separate small rooms with lots of lost corridor space. The rooms were not even connected but there was an additional door in the regular hallway to you could close off that part of the hallway between the separate rooms. But the space was unusable. So I paid double for the one small room I could actually use.
Few amenities. No coffee or the usual, just some water. Not even tissues, had to use toilet paper for a runny nose.
The only solution the front desk suggested was to not accept me and have me contact hotels.com for a refund based on refusing to give me a room. This is at midnight on a Sunday with a child.
Verified review
8/10 Very good
11 Aug 2025
So the hotel is just open.. it is lovely & new & the brand is pretty cool.. however the rooms are not! We were absolutely boiling all three nights, the “air con” wouldn’t blow out a candle. The shower flooded a lot, appears it wasn’t sealed correctly or al all. The rooms don’t have tea / coffee facilities which really should be a common standard. Beds were comfy but the “queen” bed was rather small. Fridge in room was ok, but water was only a welcome offer, I feel this should be replenished daily. Staff were nice but not exceptional. Breakfast was good. The location is perfect for tram & train connections & has lots of near by food shops / restaurants etc. still a few bits missing to make this an excellent stay for us
Verified review
6/10 Good
26 Jul 2026
Følte oss ikke veldig velkomne
Litt overlegen personale
Verified review
10/10 Exceptional
25 Jul 2026
Allt var fantastiskt
Verified review
10/10 Exceptional
25 Jul 2026
Mon séjour était plutôt reposant l'endroit est calme petit déjeuner généreux personnels très agréable je recommande
Verified review
10/10 Exceptional
21 Jul 2026
Pent og fint hotell. Noe avsidesliggende fra de store severdighetene
Verified review
10/10 Exceptional
14 Jun 2026
Endroit calm chambre très propre 👍 personnels tres sympa parle français petit déjeuner tres généreux merci pour acceuil