Asclepios Wellness and Spa

4.0 star property
Mountain hotel in Tambor with 4 outdoor pools and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Asclepios Wellness and Spa

Interior
Terrace/patio
Sauna, hot tub, steam room, Turkish bath/hammam, mud baths, hydrotherapy
Front of property
Premium bedding, down duvets, in-room safe, individually decorated

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Airport pick-up service

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Premium bedding
  • Dressing gowns
  • Dry cleaning/laundry service
  • Free self-parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Twin Room, 2 Single Beds, Mountain View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Premium bedding
Down duvet
Bathrobes
Wardrobe
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Premium bedding
Down duvet
Bathrobes
Wardrobe
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Premium bedding
Down duvet
Bathrobes
Separate bath and shower
Wardrobe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Av 2 Alfaro Ruíz A-26, Tambor, Alajuela

What's nearby

  • Alajuela Cathedral - 11 min drive
  • Estadio Alejandro Morera Soto - 11 min drive
  • City Mall - 12 min drive
  • Las Cataratas de Los Chorros - 16 min drive
  • Parque Viva - 19 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 23 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 46 min drive
  • San Jose Cemetery Station - 30 min drive
  • San Jose Pacific Station - 31 min drive
  • San Antonio de Belen Station - 32 min drive
  • Airport pickup service
  • Area shuttle (surcharge)

Restaurants

  • ‪Chery's - ‬7 min drive
  • ‪La Parrillita de Pepe - ‬5 min drive
  • ‪Las Delicias del Maíz - ‬7 min drive
  • ‪Bar Hunter's - ‬6 min drive
  • ‪Bar y Restaurante Morales - ‬7 min drive

About this property

Asclepios Wellness and Spa

Enjoy your visit to Tambor with a stay at Asclepios Wellness and Spa. Guests can visit the spa to indulge in massages, body wraps or facials, and Higia serves breakfast, lunch and dinner. Other highlights include 4 outdoor pools, an indoor pool and a bar/lounge.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pick-up (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails
  • Horse riding/hire
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2009
  • Garden
  • Television in common areas
  • Fitness centre
  • 4 outdoor pools
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Dressing gowns

Sleep well

  • Down duvet
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Asclepios has 6 treatment rooms. Services include facials, body wraps and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Higia – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 12000 per room (one-way)
  • Local area shuttle service is offered for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Asclepios Wellness Hotel Alajuela
Asclepios Wellness Hotel
Asclepios Wellness Alajuela
Asclepios Wellness
Asclepios Wellness Spa
Asclepios Wellness Spa Tambor
Asclepios Wellness and Spa Hotel
Asclepios Wellness and Spa Tambor
Asclepios Wellness and Spa Hotel Tambor

Frequently asked questions

Does Asclepios Wellness and Spa offer free cancellation for a full refund?
Yes, Asclepios Wellness and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Asclepios Wellness and Spa?
Yes, there are 4 outdoor pools and an indoor pool.
Are pets allowed at Asclepios Wellness and Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Asclepios Wellness and Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Asclepios Wellness and Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is CRC 12000 per room one-way.
What are the check-in and check-out times at Asclepios Wellness and Spa?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Asclepios Wellness and Spa?
No, this hotel doesn't have a casino, but Casino Fiesta (15-min drive) and Casino Fiesta Heredia (19-min drive) are both nearby.
What is there to do at Asclepios Wellness and Spa and nearby?
Have fun with on-site activities such as horse riding and hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Asclepios Wellness and Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Asclepios Wellness and Spa?
Yes, there's an on-site restaurant, Higia.
Does Asclepios Wellness and Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.

Asclepios Wellness and Spa Reviews

Reviews

7.6

Good

8.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

So I got two voicemails from Expedia before the reservation saying the hotel was closed . I called Expedia talked to an agent that then said no it’s open and the reservation is good. My son and I drove there got to the gate which was closed and there was no one to be found. No Expedia is not even refunding me . Not only should you not book this hotel but you should not book anything through Expedia .
Suzanne, 1-night family trip
Verified Expedia guest review

2/10 Poor

Our experience with this Spa started on the first part of our 2 stop flight to Costa Rica with a WhatsApp message from one of the people working there letting us know that our card wasn't going threw - We had already paid threw Expedia and the charge was on our statement so I was VERY confused as to what was happening. We contacted Expedia who could not get them on the phone. The Spa wanted us to cancel threw Expedia and rebook directly with them with a card. At this point I let them know directly that Expedia was trying to get in touch with them they told me that Expedia was telling them to tell me to cancel and just pay them directly - at the same Expedia was telling me they weren't able to get a hold of anyone at the resort. The Spa also made it clear that if we didn't put a card down to hold the room it wouldn't be available upon out arrival but that if we booked directly they could get us better rates. It was becoming clear that the Spa was just trying to avoid paying Expedia whatever part of the fee they usually get. We were ultimately forced to book another hotel during our layover and Expedia told us we had to wait until they get their money back from this place to refund us on that stay. I think its insane that Expedia still has this location listed on their services with this level of dishonesty and stress that they put on their customers. Keep in mind we were literally on a flight to this destination when the first message came threw. DO NOT BOOK HERE!!!
Sarah, 4-night romance trip
Verified Expedia guest review

8/10 Very good

melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Shelby, 1-night trip
Verified Expedia guest review

4/10 Fair

This is a peaceful place with a good ambiance in which you can get great spa services, but is under staffed. The restaurant was overpriced for what you got and not in line with it's pricing, like no bread or salads to go with your entrée, or that the dessert was inedible. There no TV's in the room, and that is ok, but there is also no air conditioning which is ok if you have air flow... but there was no screens on the balcony doors or windows... so either you get bit up by bugs with the windows open, or they are closed and you are hot at night. Also pretty bad was the bed. Clearly it had seen better days and was actually collapsed on one side with a curved crease down the middle, so you felt like you were rolling off the edge if you were on that side of the bed.
Marcus, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Julia, 2-night trip
Verified Expedia guest review

8/10 Very good

The property is beautiful, the site is wonderful and the rooms are great! They were short on staff so the restaurant service was slow and I couldn’t get the massage I wanted.
Viviana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great space excellent customer service
1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful attentive staff, beautiful peaceful accommodations. Enjoyed the atmosphere and friendliness of the facility and staff.
3-night family trip
Verified Expedia guest review

8/10 Very good

Rukhsana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Not the most attentive staff
The hotel in itself was lovely, but we were the only guests there and so I would have imagined the staff to be a bit more attentive. Breakfast was nice but we did miss cooked options.
matilda, 3-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified CheapTickets guest review

4/10 Fair

There was one person running the whole hotel! He was very nice man & did his best. ....but it is obvious that the hotel does not get enough business and is UNDER STAFFED. No bar , no air conditioning, no TV. Hot tub cold....pool dirty. 😩😩😩😩😩
1-night trip with friends
Verified Expedia guest review

6/10 Good

Poor Quality-Price-Ratio. Food was not really good. The place was empty and the staff were not always available.
1-night trip
Verified Expedia guest review

10/10 Exceptional

I really loved the big open rooms and high ceilings. The place was really lovely and all the little details were very nice. The bed was extremely comfortable and I loved going to sleep with the stars and waking up with the sun. I very much enjoyed lounging by the pool and thought the service was excellent from breakfast to poolside pitchers of water. I will definitely come back and stay longer.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Braulio and the staff made sure I had a wonderful stay. It has the convenience of being close to the airport but still gives you the escape of the country with beautiful views of coffee fields in the distance.
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very well operated hotel and spa. Great staff. 20 minutes from the airport. Rooms are large and well designed. We stayed only night and plan to return.
Robert, 1-night trip
Verified Orbitz guest review

2/10 Poor

Overpriced for the service and amenities included. The breakfast is pathetic, the service is lacking, the pools are unusable as they’re freezing cold, half the machines at the gym don’t work and the massage was basic at best. The room size and the view were the only redeeming features.
Amale, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Lovely views, but falls short of potential
The views are amazing. The room was comfortable, although no AC (in the winter that works - not sure if one was there during the summer!). The staff was friendly, but not particularly knowledgeable. Also, on our arrival date, we were later than expected - about 830, and by then they had closed not only the restaurant, but even the bar. Overall, this property has potential, but needs a professional management team to bring it up to the standard it could achieve. Finally, wifi was only available in the lounge area - and even that was pretty weak.
Douglas, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Not comfortable to sleep
With no blinds on the windows and too close to the street noise, is almost imposible to sleep and rest
Verified Expedia guest review

8/10 Very good

Quiet getaway
Quiet getaway close to the airport. Quaint resort with great views of the area. We didn't use the spa but looks great. No tv, no wifi (except in the lobby), just relaxation. Maintenance of the resort is somewhat lacking but still with the visit.
Verified Orbitz guest review

4/10 Fair

Doesn't live up to expectations
My husband and I booked a stay for the last night of our 10 day trip to Nicaragua and Costa Rica. We were hoping to use the spa facilities, possibly have a massage (after a 5-day biking trip) and luxuriate in our en-suite room (which looked beautiful). Sadly we arrived just after 5 to learn the spa was closing, no massage therapists were on site and the room in our bath had no plug so we couldn't even have a bath. Also, no plug could be found on the whole property despite only a handful of the rooms being let out. By the end of our stay, still no fix for the issue. The manager was less than helpful and when we complained he fluffed his way through a series of implausible excuses but never apologised. The next morning we called to ask what time the spa opened, arrived at the appointed time to find it closed, cold and out of use. Again, another pathetic excuse from management saying it had to be booked. (Did we not phone two hours previously?). Really disappointed. Asclepios LOOKS like the whole package but comes up short in many areas, most notably service and customer care. For five star pricing in Costa Rica you expect all-singing, all dancing but sadly these guys just take the money and have no pride in the customer experience. Don't be fooled by the pretty packaging, your money is better spent elsewhere.
Verified Expedia guest review

10/10 Exceptional

botique hotel
Lovely! Acoomodating and friendly staff and wonderful treatments!
Verified Expedia guest review

6/10 Good

Nice hotel
My husband and I stayed here for one night during our honeymoon. The hotel itself is nice and cute and reminds you of a wellness resort. However we were the only ones staying inside this hotel so it felt very lonely indeed. The rooms were nice with great views and the bed was comfortable as well. Bathrooms are nice and big and feels cozy. We thought the pool was ready for use but turns out that the pool has been under construction for some time. We did not get any notification of this at the time of booking.
Verified Expedia guest review