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Royal City Hotel

3.5 star property
Shevchenkivs'kyi District hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal City Hotel

Minibar, in-room safe, desk, free cots/infant beds
Bathroom sink
Lobby
Exterior
Dining

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
  • Free parking
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Hair salon
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
Minibar
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Room

Minibar, in-room safe, desk, free cots/infant beds

Economy Room

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Bathrobes
Hairdryer
Minibar
Satellite channels
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Bathrobes
Hairdryer
Minibar
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, free cots/infant beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Bathrobes
Hairdryer
Minibar
Satellite channels
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, free cots/infant beds

Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bathrobes
Minibar
Cable/satellite channels
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
13-A Dmitrievskaya Street, Kyiv, 1054

What's nearby

  • Ukrainian National Opera House - 3 min drive - 2.1 km
  • Golden Gate - 3 min drive - 2.2 km
  • Khreshchatyk Street - 4 min drive - 2.5 km
  • Independence Square - 5 min drive - 3.3 km
  • Chornobyl Museum - 6 min drive - 4.0 km

Getting around

  • Kyiv (IEV-Zhulhany) - 27 min drive
  • Kyiv (KBP-Boryspil Intl.) - 57 min drive
  • Darnytsia Station - 20 min drive
  • Kyiv Passajirskii Station - 22 min walk
  • Livyi Bereh Station - 33 min drive
  • Vokzalna Station - 17 min walk

Restaurants

  • ‪Радіо Тбілісі - ‬1 min walk
  • ‪ANDY Coffe - ‬1 min walk
  • ‪Kaffeine - ‬2 min walk
  • ‪Культ Кофе - ‬2 min walk
  • ‪Lemongrass Cafe - ‬3 min walk

About this property

Royal City Hotel

Located near a train station, Royal City Hotel is a great choice for a stay in Kyiv. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, aromatherapy or Ayurvedic treatments.

Languages

English, French, Russian, Ukranian

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 4:00 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8 AM–10 AM
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby health club

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Full-service spa

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Club de Paris. Services include Thai massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: UAH 71.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately UAH 100 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards.

Also known as

Royal City Hotel Kiev
Royal City Kiev
Royal City Hotel Kyiv
Royal City Hotel Hotel
Royal City Hotel Hotel Kyiv

Frequently asked questions

Does Royal City Hotel offer free cancellation for a full refund?
Yes, Royal City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Royal City Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royal City Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Royal City Hotel?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Royal City Hotel and nearby?
Royal City Hotel has a spa and access to a nearby health club.
Are there restaurants at or near Royal City Hotel?
Yes, there's an on-site restaurant.
What's the area around Royal City Hotel like?
Royal City Hotel is in Shevchenkivs'kyi District, a short 17-minute walk from A.V. Fomin Botanical Garden and 19 minutes' walk from St. Volodymyr's Cathedral.

Royal City Hotel Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Good

Quite good value
Nice accommodation and helpful staff. I would stay there again.
7-night trip
Verified Expedia guest review

8/10 Very good

Tafara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Very bad hotel for foreigners
Very unprofessional customer service. Credit cards not accepted even though the hotel states on Internet that they accept accept all major credit cards. No daily cleaning, no clean towels. Hotel charged my credit card twice even though I cancelled my reservation and moved to another hotel
9-night trip
Verified Orbitz guest review

4/10 Fair

Unpleasant experience
It was a very disappointing experience and in fact this is my first time giving out a negative comment on a hotel, but I cannot help leaving a comment here. First, there is no lift/elavator so if you carry big suitcase, good luck to you because you have to carry yourself on stairs and that they are extremely reluctant to help you or not help out at all. After I begged a few times a staff member finally helped when I checked in but another then refused firmly when we checked out. Secondly, washbasin sink and shower sink both half blocked and water went into bedroom. After I reported the problem, no one actually showed up to repair during our 3 day stay there. Thirdly, there is no kettle so no hot water if you'd like a cup of tea or coffee. Fourthly, no hot water on one day so no shower unfortunately and they had no idea when it could be repaired. There are other disappointing areas but I think these four already caused many problems for me and my family and friends.
Jian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice bed
I had very nice room .Very good location of the hotel ,clean room ,very comfortable bed .
Sabina , 1-night trip
Verified Expedia guest review

6/10 Good

Nice name bad hotel
Hotel is dirty and in bad condition .Staff is lost don't know what to do .Shower water get hi in drain is blocked.They use the closet and under the beds for storage .Better go somewhere else.
2-night trip
Verified Expedia guest review

8/10 Very good

Good Stay for a Bargain Price
Hotel was very cheap. (About ~€30 per night) At this price the room was very spacious and comfortable; it even had a balcony. This was a former Soviet style apartment converted into a hotel. The interior design was elegant but most of the furniture were in poor condition. In terms of location, there are various pharmacies and grocerie stores around the area; as well as being only a mile away from the beautiful Tarasa Shevchenko University and Gardens. Hotel receptionists spoke English and were very nice, but be sure to bargain if extending your stay. With that said, Hotel babushka doesn't speak English and will enter your room at around 10 or 11 to do housekeeping, regardless of if you are there or not. Overall it was comfortable and aside from some cultural shocks it's worth the price.
Michael, 3-night trip
Verified Expedia guest review

6/10 Good

Good location poor comunication
The staff however are nicely they have poor english skills to help the guess.
JOSE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Small Paradise Hidden in Kyiv...
The negative reviews had me skeptical. Pay no attention to them. I suspect a negative attitude gets one a negative experience. I had a wonderfully delightful stay as I adjusted to the time change. The staff went out of their way to accommodate! Alina's English is actually far better than she thinks! Nastya's English is also very good. Just speak slowly and distinctly. Everyone I met was helpful, friendly, kind and SO much fun! :) There's a wonderful restaurant that never seems to close literally on the same block serving yummy breakfast, lunch, dinner or supper any time of the day or night. Their sushi is fresh with the heartiest portions I've witnessed in any country! There's more places to shop nearby than you could possibly visit and the prices will likely require a huge shipping container to get all your goodies home! Seriously, you must check out Royal City Hotel and surrounding Kyiv by checking in soon! :)
Verified Expedia guest review

8/10 Very good

good hotel
good hotel.. location okay.. i will stay there again.. the price was right. i stayed five nights..
Verified Orbitz guest review

8/10 Very good

Good value for money
After reading the reviews I proceeded with caution. However I was pleasantly surprised about how nice the hotel was. The staff were very helpful and friendly, room was very clean, there was decent furniture. Good central location.
Verified Expedia guest review

2/10 Poor

TERRIBLE AVOID!!!
Google the Place Before i got there but paid so i stayed, If you google it You will NEVER Go there!!! Awake most of the Night from there Hotel CLIENTS!!!!
Verified Expedia guest review

8/10 Very good

A good 3 star hotel
Nice rooms
Verified Hotels.com guest review

4/10 Fair

OK Hotel, with terrible customer service.
My first night at the hotel, the bed broke. I notified this to the hotel Staff. Yulia the front desk clerk was amazing, she worked hard to provide the comfort and service that I expect and that I am use to. Unfortunately she was the only person in the hotel with customer service. The rest of the staff was rude and unfriendly. The housekeeper /maintenance technician always sounded angry and spoke loudly as if she was arguing with someone or about something. I don't speak the language but I could understand the word Americanski or a reference to me. The other Hotel Clerk was no better with her customer service skills. If I needed anything that asked for she provided the service but with an overwhelming attitude. They were difficult people to approach. The best thing this Hotel has going for it , is Yulia. When she was around it felt like a good establishment.
Verified Travelocity guest review

8/10 Very good

Pleasant stay
It is very good in terms of all aspects; however, as far as I had paid for my stay through hotels.com, they told me that they could not issue a receipt. The email notification, sent from hotels.com, said that my purchase included free breakfast but it did not prove to be true.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

2/10 Poor

Never stay at this hotel
I will not recommend this hotel to anyone. The continuous slamming of doors day and night from other guests and staff. Noise from other guests day and night to. Stayed there for 9 nights and not one descent night sleep. Shower broken and heated towel rail did not work. No tea or coffee facility in the room . Will never go there again
Verified Hotels.com guest review

6/10 Good

You get what you pay for
This is a budget hotel. It is clean, has excellent breakfasts, and the staff is courteous. The neighbourhood is a bit dodgy (the hotel is behind the main street, accessible through an alleyway; follow the red neon sign from the main street indicating a shop which deals with the seedier side of life - I can't use the actual word as the hotels.com website keeps throwing it out for being 'inappropriate language'!!! ). The folderols (see canopy over bed) are a bit over the top. But no complaints, you get what you pay for and it fulfilled a purpose for us.
Verified Hotels.com guest review

4/10 Fair

Bad service
Their checkin time is at 2 PM, and they would not even bother to find you in their system earlier if you already arrived. They take lunch from 1 to 2 PM, and only one person can verify the confirmation number with their computer. So you will have to wait till she is back from lunch before they even let you in. And they don't even apologize for poor service.
Verified Expedia guest review

8/10 Very good

Taxi Drivers can't find it
The hotel is smaller and hidden behind another set of buildings with no signs indicating where it is. The hotel is nice and clean but at night the lock the doors and the front desk (table with PC and phone) has to let you in and out. The room and bathroom were clean and they give you the amenities of a nicer hotel, bathrobes, house shoes, soaps and shampoos. All in all pretty good for the price. Tell taxi to put the address in their GPS.
Verified Expedia guest review

6/10 Good

Only for seasoned Eastern European travelers
The hotel is difficult to find and set back from street with lobby on second floor walkup. Rooms are small but there are good amenities. Breakfast included and adequate. Reasonable value in capital city.
Verified Expedia guest review

6/10 Good

Hotel econômico, longe do centro de Kiev.
Tinha duas reservas para esse hotel: 1 noite + 3 noites. Na primeira diária deram-me um quarto muito pequeno, em que o frigobar não funcionava, e que não correspondia às fotografias no site do Hoteis.com. Reclamei e me mudaram de quarto no dia seguinte. Quarto maior, mais confortável, com uma pequena varanda fechada, mas o frigobar apenas refrescava, havia poucas lâmpadas no quarto e não forneceram o controle do ar condicionado, ou seja, fiquei sem o ar, embora na reserva ele constasse. Durante o dia chegou a fazer 27 graus em Kiev. Pontos positivos: tamanho do quarto e cama muito confortável, supermercado próximo com boas opções de comidas prontas e bons vinhos a preços baixos. Pontos negativos: distância do centro de Kiev e das principais atraçoes turísticas, pelo menos 2 km; limpeza do quarto precária, pessoal pouco atencioso. O hotel fica num edifício residencial adaptado. Apesar do nome e das fotografias (que parecem melhor que a realidade), é um hotel econômico.
Verified Hotels.com guest review

8/10 Very good

Remarquable
Très bon rapport qualité pour kiev
Verified Hotels.com guest review

8/10 Very good

Средний уровень
Картинка красивая, но номер прокуренный и сама картинка не соответствует ожиданиям
Siarhei, 2-night trip
Verified Hotels.com guest review