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Hotel Santa Marta Real

3.0 star property
Art Deco hotel with restaurant, connected to a shopping centre, near Tairona Gold Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Marta Real

Interior detail
Kayaking
Lobby sitting area
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle
  • Shopping centre shuttle
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room

Minibar, in-room safe, desk, blackout curtains

Standard Triple Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 17 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
Cable channels
  • 21 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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HCR Santa Marta
Free parking
Free WiFi
Air conditioning
Laundry facilities
4.0 out of 10, (2)
HCR Santa Marta

About the area

Map
Calle 12 No. 2-38, Santa Marta, Magdalena, 470004

What's nearby

  • Santa Marta Cathedral - 6 min walk - 0.5 km
  • Santa Marta Beach - 7 min walk - 0.6 km
  • Parque de Los Novios - 7 min walk - 0.6 km
  • Bahia de Santa Marta - 9 min walk - 0.8 km
  • Marina Santa Marta - 9 min walk - 0.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪La Brisa Loca - ‬3 min walk
  • ‪La Herradura Gourmet - ‬4 min walk
  • ‪La Muzzería - ‬4 min walk
  • ‪Bar-Restaurante La Perla - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk

About this property

Hotel Santa Marta Real

Take in the views from the rooftop terrace when you stay at Hotel Santa Marta Real. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

Spanish

At a glance

Hotel size

  • 32 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 6 AM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Beach shuttle*
  • Shopping centre shuttle*
  • Theme park shuttle*

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2010
  • Rooftop terrace
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (return)
  • Local area shuttle service to the beach, shopping centre and theme park is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 11 costs COP 25000 (return)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Santa Marta Real
Santa Marta Real
Hotel Santa Marta Real Hotel
Hotel Santa Marta Real Santa Marta
Hotel Santa Marta Real Hotel Santa Marta

Frequently asked questions

Does Hotel Santa Marta Real offer free cancellation for a full refund?
Yes, Hotel Santa Marta Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Marta Real?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santa Marta Real?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Santa Marta Real?
Yes, an airport shuttle is available. The charge is COP 30000 per vehicle return.
What are the check-in and check-out times at Hotel Santa Marta Real?
Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is 1 PM.
What is there to do at Hotel Santa Marta Real and nearby?
Recommended spots to visit include Tairona Gold Museum (2-min walk) and Customs House (2-min walk), along with Simón Bolivar Park (2-min walk) and Santa Marta Cathedral (6-min walk).
Are there restaurants at or near Hotel Santa Marta Real?
Yes, there's an on-site restaurant.
What's the area around Hotel Santa Marta Real like?
Hotel Santa Marta Real is in Historic Center, a short 7-minute walk from Santa Marta Beach and 7 minutes' walk from Parque de Los Novios.

Hotel Santa Marta Real Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

I booked this hotel for my son. It was one off the bolt available properties for the night of November 14. I paid for it and received notification of the reservation. When my son showed up they had no rooms! He showed them the reservation and they did not let him stay. It was nightfall and he had no place to go putting him in a very real sense of danger. We had to scramble long distance to find him a spot at the Marriott and pay 275$ so that we could be sure he was safe and would not get attacked during the night. Horrible experience with Expedia.
martin, 1-night trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to the beach. And restaurants
Nice personal whit big smile and very friendly.close to the beach and tours to Tayrona National Park... the prices ok
Verified Expedia guest review

2/10 Poor

Bad service disappointing
Shocking! Booked it and after a long journey they decided they were full booked with no apology
Verified Hotels.com guest review

8/10 Very good

Nice hotel but It so clouse to prostitute zone. Bad. Very bad.
Verified Expedia guest review

8/10 Very good

Good amenities but bad location
Overall good experience. Check-in process took forever but other than that it's a good place to stay. Street is not very pleasant to walk on and if you are arriving late it feels a little sketchy. Construction next door and very smelly. I would take a cab to the door. Good breakfast on the roof, very friendly personal but no English at all. Get you google translator ready if want to ask any questions.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Very good price
Cool
Verified Hotels.com guest review

8/10 Very good

I like fancy
Clean, safe, friendly and good location. Friendly staff able to accommodate reasonable requests.
Verified Expedia guest review

4/10 Fair

over price
the location is horrible, the hotel is over price.
Verified Expedia guest review

6/10 Good

Good, it has A/C
Overall is was not bad. Compared to the other hotels in the area, you can get cheaper, but this hotel had A/C and it's very hot there....you will regret it...The rooms were clean and modern looking...The only con is that this hotel needs window blinds. From the bathroom I could see the window of the people staying above and to the right of us and the bothroom window of the people across. Also, I could see the roof where they served breakfast...It was uncomfortable using the bathroom because I know if I can see the window/roof, that means they can see me, and the window was very large. Do not take advice from the English speaker, she is a constant source of wrong information. We asked for late checkout, and the english speaker told us it would be 15% of the standard room rate of $100 we paid a night. We asked her twice just to make sure. When we checked out, another receptionist was there and we were charged 50% of the room rate for checking out 4 hours late. If I had known that I would have checked out on time. I was very upset....In addition, the english speaker gave us bad directions all the time....She is at the front desk most of the time...
Verified Expedia guest review

8/10 Very good

Amazing time at santa marta real
Went on a trip to santa marta hotel with a group of friends. The decor and condition of the hotel were awesome. I loved the free breakfast every morning . The staff was very helpful in any questions I had or giving me great recommendations of places to visit. Loved the rooftop and the hotel .
Verified Hotels.com guest review

2/10 Poor

El hotel llevaba cerrado 1 año, increíble que expedia siga permitiendo hacer reservas. No se hacen una idea de el trastorno que esto ocasiona cuando llegas a una ciudad de vacaciones y te encuentras que pagaste un hotel que no esta en servicio. Increible
Andres Javier, 2-night trip
Verified Expedia guest review

8/10 Very good

Éxcelente lugar¡
Sara cecilia, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

El lugar donde está ubicado no es bonito
Julio, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nos acogieron de maravilla al llegar,personal súper amable,todo muy limpio y la cama muy cómoda
Maria, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Viejas las instalaciones
Bien
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Francesco, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

En general muy bueno!!
El hotel en general es muy bueno, lo único incomodo es la calle donde esta ubicado es poco transitada y después de las 10 pm da la sensación de ser inseguro por la chicas de la vida alegre que se hacen en las esquinas, por lo que toca llegar en taxi después de esta hora.
Verified Hotels.com guest review

6/10 Good

Calm and quit
We stayed here for two nights. We're quite lucky to have a room that was facing the yard so it was quit.
Verified Hotels.com guest review

10/10 Exceptional

Muy buen lugar
Excelente.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Atencion Perfecta
La atención de todo el personal del hotel fue excelente, la comida, la limpieza y sobretodo la tranquilidad. Lo único feo es el sitio donde esta ubicado después de las 7 pm es muy peligroso andar por las calles, hay muchos gamines y mujeres de la vida alegre.
Verified Hotels.com guest review