The Orchard Cebu Hotel & Suites

3.0 star property
Bakilid hotel with bar/lounge and conference centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Orchard Cebu Hotel & Suites

Exterior
Lobby
Bar (on property)
Room amenity
Minibar, in-room safe, desk, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Ferry terminal shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
The price is HK$236
HK$284 total
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Minibar
Free bottled water
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Minibar
Free bottled water
Cable channels
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
A.S. Fortuna Street, Bakilid, Mandaue, Cebu, 6014

What's nearby

  • Gaisano Country Mall - 4 min drive
  • SM City Cebu - 6 min drive
  • Waterfront Cebu City Casino - 7 min drive
  • Ayala Center - 8 min drive
  • Cebu Business Park - 8 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 20 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Nonki Japanese Restaurant - ‬3 min walk
  • ‪Sentral Bar and Lounge - ‬3 min walk
  • ‪Sinangag Station - ‬2 min walk
  • ‪Jonie's Sizzlers & Roast - ‬5 min walk
  • ‪The Industry - ‬7 min walk

About this property

The Orchard Cebu Hotel & Suites

At The Orchard Cebu Hotel & Suites, you'll be within a 10-minute drive of SM City Cebu and Ayala Center. Guests can indulge in Swedish massages, then grab a bite to eat at one of the 2 restaurants. A bar/lounge and a garden are other highlights.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (2691 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Spa services
  • Banquet hall

Accessibility

  • Lift
  • Grab bar near toilet

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and massages.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately PHP 200 per person
  • Airport shuttle service is offered for an extra charge of PHP 950 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PHP 900.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Orchard Cebu Hotel Mandaue
Orchard Cebu Hotel
Orchard Cebu Mandaue
Orchard Cebu
The Orchard Cebu & Suites
The Orchard Cebu Hotel & Suites Hotel
The Orchard Cebu Hotel & Suites Mandaue
The Orchard Cebu Hotel & Suites Hotel Mandaue

Frequently asked questions

Does The Orchard Cebu Hotel & Suites offer free cancellation for a full refund?
Yes, The Orchard Cebu Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Orchard Cebu Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Orchard Cebu Hotel & Suites?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Orchard Cebu Hotel & Suites?
Yes, an airport shuttle is available. The charge is PHP 950 per vehicle one-way.
What are the check-in and check-out times at The Orchard Cebu Hotel & Suites?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an on-site casino at The Orchard Cebu Hotel & Suites?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (7-min drive) is nearby.
What is there to do at The Orchard Cebu Hotel & Suites and nearby?
The Orchard Cebu Hotel & Suites has spa services and a garden.
Are there restaurants at or near The Orchard Cebu Hotel & Suites?
Yes, there are 2 on-site restaurants.
What's the area around The Orchard Cebu Hotel & Suites like?
The Orchard Cebu Hotel & Suites is in Bakilid, a short 4-minute walk from J Centre Mall.

The Orchard Cebu Hotel & Suites Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

The hotel was good staff were nice limited food service near hotel also they don’t offer some of the things it says it does
Michael, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Still under renovation. Staff were nice but careless about towel changes etc.
Ronald, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Old with musty smell
Hotel was renovating, only 17 rooms are open. Available rooms are old with musty smell. Staff are nice, friendly. Too expensive for this type of accommodation.
6-night business trip
Verified Hotels.com guest review

8/10 Very good

Hotel stay
a bit old different than picture on website
Jargalmaa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Camille, 1-night business trip
Verified Hotels.com guest review

6/10 Good

It was okey. Breakfast was not what I expected. Your website showed property looked awesome but not in actuality. Staff were polite and courteous though.
3-night family trip
Verified Expedia guest review

8/10 Very good

The Exploration of the City of Cebu is an eye open
The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.
Francisco, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Charist Ken, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost
11-night trip
Verified Expedia guest review

8/10 Very good

We enjoy our stay , beautiful staff , place is not far in center as well
eduardo, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.
1-night trip
Verified Travelocity guest review

2/10 Poor

RATS !!...with your buffet breakfast!!
Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!
DAVID, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The room was immaculate and room service was available every morning, but the breakfast that was served in the restaurant needs some variation, it was practically the same breakfast menu every morning
Mathias, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The staff they are very nice except the hotel room. the bath tub is terrible but the room are ok. food are cold so disappointing. and no never wanna stay to this hotel room again.
8-night trip
Verified CheapTickets guest review

10/10 Exceptional

Everything was as expected. Staff was courteous, room was very clean, and the
Omar, 3-night trip
Verified Expedia guest review

8/10 Very good

I was happy with the hotel overall but displeased that they don't serve American food I been to Cebu and other countries quite a lot of times its the first time I ever stayed at hotel that does not serve American food. other than that the hotel was excellent.
Tracy, 3-night trip
Verified Expedia guest review

4/10 Fair

The staff service is the only thing that we like. The hotel is hot if you’re not inside you’re room. They issued only one key and it’s also use to power up everything in your room , if you leave your room you need to bring your key. When you return It’s crazy hot inside your room. The water supply for shower is low that makes impossible to take quick shower. The breakfast buffet in my opinion is terrible. The hotel amenities absolutely nothing/terrible. Looks like food being warmed up over and over ever day. If you’re just needing a place to stayand sleep for you’re vacation this will do. But if you like comfortable stay and pleasing invironment there are plenty of other nice hotels here in Cebu that my husband and I found out during our tour here. The room rates is just the same but way nicer than Orchard. One more thing, this hotel i think is highly occupied by foriegn students. I will not recommend this hotel to any of my family or friends. If you book you’re own package trip choose you’re hotel carefully. I guess I didn’t and it’s not cheap either.
Tourist, 3-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean Hotel
We love to stay their very accessible. One comment only just put some bidet on your c.r the rest is five stars..
3-night trip
Verified Expedia guest review

8/10 Very good

Traveler
1 night stay worked out perfectly...I would stay at the Orchard again....
Verified Hotels.com guest review

6/10 Good

Adequate for a cheap 1 night stay
Adequate for 1 night and the location was convenient, however traffic on the main road is very bad so not as convenient as expected. The staff were friendly and the room was large but had dated decor. The view from the window was largely blocked off. Very limited breakfast, only a few Filipino options to pick from (as well as rice of course) although to be fair what was available was quite nice.
James, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

wifi was not as stable as during my previous stays
Clyde, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Awesome staff!!
Staff is very professional and friendly. The Room was clean but the window looks out to a wall and pipes. Decent value for your money.
1-night trip
Verified Hotels.com guest review

4/10 Fair

No hot water came out so cold shower. Aircon was Old and smelly and breakfast was poor. Hotel staff was nice.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Suprisingly Pleasant Stay
We stayed in the hotel because it was near the location where our Summer Party will be. The hotel was able to accommodate our early check-in request. Rooms were spacious and had good lighting. Bedding's were also very comfortable and had a lot of pillows. A very good hotel to stay at in Mandaue City.
Arnold, 1-night business trip
Verified Hotels.com guest review