They send you a video on how to find the property. If you just go with address you end up in the middle of nowhere, on sn unpasseable clay road. If you watch a video, they do not mention the starting point of the video, so it took some detective work to try identify this place. The door code worked once, and then stopped. Had to call, and they provided a new code which also didn't work. Ended up getting a physical key. Sauna was heating up to 25 degrees and stop. Again, had to call...but after different random manipulations it worked somehow. Jacuzzi had a,warning that the water was supposed to be replaced 16 days ago! Seriously? So could not use it.