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Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
Beachfront resort in Punta Sam with spa, beach bar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
Terrace/patio
Lobby sitting area
Premium bedding, down duvets, minibar, in-room safe
Exterior
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools and 4 hot tubs
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Premium TV channels
The price is HK$1,924
HK$2,328 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom - Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom - Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 2 Queen Beds - Room Only

View from room

Deluxe Ocean 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Penthouse- Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Penthouse- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Loft- Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Loft- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View- Room Only

View from room

Two Bedroom Suite Ocean View- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom - Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom - Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe Ocean 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front- Room Only

Premium bedding, down duvets, minibar, in-room safe

Three Bedroom Ocean Front- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Loft- Room Only

Premium bedding, down duvets, minibar, in-room safe

Three Bedroom Loft- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean Front- Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Ocean Front- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Similar properties

Exterior

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1373)
The price is HK$4,011
HK$4,853 total
includes taxes & fees
20 Dec - 21 Dec
Villa del Palmar Cancun All Inclusive Beach Resort & Spa
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About the area

Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 78 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive
  • Airport drop-off service

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

At Villa del Palmar Cancun Luxury Beach Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be within a 10-minute drive of Ultramar Ferry Puerto Juárez. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Serving international cuisine and offering ocean views, La Casona is one of 6 restaurants and 5 bars/lounges. Other highlights at this luxurious resort include a free kid's club, a beach bar and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 415 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms (2-device limit)

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness centre
  • Adjacent to a golf course
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Toaster oven
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona – Overlooking the ocean, this steakhouse specialises in international cuisine. Guests can enjoy drinks at the bar.
Zama – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Legend – This sports bar specialises in Japanese cuisine and only serves dinner. Open daily.
Davinos – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
Caprichos – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 for adults and USD 20 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle. Maximum occupancy 4
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Resort
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Del Palmar Cancun & Punta Sam
Villa del Palmar Cancun Luxury Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort & Spa Resort
Villa del Palmar Cancun Luxury Beach Resort & Spa Punta Sam

Frequently asked questions

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer free cancellation for a full refund?
Yes, Villa del Palmar Cancun Luxury Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 50 per vehicle.
What are the check-in and check-out times at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Villa del Palmar Cancun Luxury Beach Resort & Spa?
No, this resort doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Villa del Palmar Cancun Luxury Beach Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, volleyball and beach yoga. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Villa del Palmar Cancun Luxury Beach Resort & Spa also has 5 outdoor pools, 5 bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there are 6 on-site restaurants, featuring international cuisine and ocean views.
Does Villa del Palmar Cancun Luxury Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Villa del Palmar Cancun Luxury Beach Resort & Spa like?
Villa del Palmar Cancun Luxury Beach Resort & Spa is located on the waterfront, a short 10-minute walk from Punta Sam Ferry Terminal and 10 minutes' walk from Punta Sam Beach.

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nurcan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annelies, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Haley, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Salateen, 5-night trip
Verified Expedia guest review

10/10 Exceptional

perfect
Frankie Enrique, 2-night family trip
Verified Expedia guest review

6/10 Good

If I could rate solely on the staff it would be 5 stars. Some of the nicest people we’ve encountered who are also courteous. We rated 3 stars because this isn’t really a family resort. The one family pool they had was just a pool with a bridge in the center. The bridge was severely rusted and falling apart. We noticed they had people diving throughout the day to pick up pieces of rust that were breaking off. Of the 7 days we were there only one day had a family friendly activity and that was the magic show which was held in their new hotel next door. The kids club is mainly for kids older than 6 because although it’s 4 and older there are limited activities younger ones can do and on some days can’t even stay there. This included the inflatable course on the beach that we didn’t really get to utilize due to the amount of drunk adults that were on there. (No judgement here). We were lucky enough that we planned a bunch of excursions including walking to the ferry which is right next door and taking a day trip to Isla Mujeres. Which id recommend over paying for the excursion. But for the families that want to spend the whole trip on resort, unless you love doing nothing but swimming in a pool and playing in the sand expect to be bored. Lastly the food is dealers choice. Some like it some don’t. Comparing it to some of the other resorts we’ve stayed at in Cancun it wasn’t the best. Personal preference and nonetheless service was phenomenal. Much more to say but not enough space
Andrea Dennise, 6-night family trip
Verified Expedia guest review

4/10 Fair

Mosquitoes and roaches in my room.
Nate, 4-night family trip
Verified Expedia guest review

8/10 Very good

I like the place it was clean and smoke free but not much activities for teenage kids
selam guush, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Best place
Andenet, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Brytany Lynn, 5-night trip
Verified Expedia guest review

8/10 Very good

Amazing time and hospitality
Sabria, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hi, I stayed at this resort Aug 1-8 2024. My family and I loved our room it was clean , modern, and very comfortable. The resort was amazing we had a wonderful time swimming in the clean pools and ocean. It’s a very calm and quiet resort even with a lot of families. The food was great I loved the buffet which had great food plenty of choices.They had great drinks my favorite was the passion fruit margarita’s. Over all this is an amazing resort and can’t wait to go back next year. My one warning which has nothing to do with the Villa Palmer is when you get to the airport when you arrive in Mexico please ignore the travel people there they will try to get you to go to another resort by giving you a discount on activities just to bring you to the moon palace and sell you on a time share . Please research the moon palace Grand before you go it’s a scam. The airport staff when asked how to get to our transportation guides is to them but just keep walking.
Keri, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s a beautiful hotel and I loved our room with a great view.
Cynthia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Place was so nice and clean
Dorian Daniel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

VDP 9.9
It's great to stay at villa del Palmar, the rooms are awesome, huge and have everything. The accommodations are great too, very big pools, right in front of the ocean, nice beach, warm. It's not that great to walk in the ocean (a lot of sea weed). But overall... great.
Cesar, 3-night trip
Verified Hotels.com guest review

6/10 Good

Héctor, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent service. The staff was super attentive. Highly recommend this hotel.
Maria, 7-night family trip
Verified Expedia guest review

6/10 Good

We put “ do don’t disturb “ sign but they came in to clean anyway…. And then one of the Coke from mini bar is gone though we didn’t not take any. No idea if housekeeper took a Coke!?
Mitsutaka, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Location, privacy, friendly service. Convenience of restaurants proximity and choice of different cuisine. Extremely responsive housekeeping and room service.
Oleg, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I like everything in the property the pools and the food was excellent. Room service 👌
Eduardo Antonio, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beverly, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property, my family had a really good time. With one exception: the beach was not very pleasant for swimming, lots of seaweed and murky water. Several people were stung by a sting ray. Make sure you bring water shoes. Other than that, I would highly recommend this property for a family friendly vacation. Thank you!
Corina, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent, and the very friendly staff
J Jesus Aguilar, 5-night family trip
Verified Expedia guest review