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Hotel Hacienda Del Caribe

3.0 star property
Central hotel with outdoor pool, connected to a shopping centre, near Playa del Carmen Main Beach

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Photo gallery for Hotel Hacienda Del Caribe

Terrace/patio
Lobby sitting area
Courtyard
Interior
Exterior
In Playa del Carmen, Hotel Hacienda Del Caribe offers a tranquil retreat with a poolside bar and lush garden. Relax on the sun-kissed terrace or take advantage of bike rentals to explore nearby attractions like Quinta Avenida. Guests rave about the helpful staff and convenient location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Beach club nearby
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room selected at Check-in

1 bedroom, down duvets, in-room safe, laptop workspace

Room selected at Check-in

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Down duvet
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Queen

1 bedroom, down duvets, in-room safe, laptop workspace

Double Queen

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Plasma TV
Ceiling fan
Down duvet
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Terrace/patio

Superior King

8.2 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Down duvet
Blackout curtains
Separate bedroom
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

1 bedroom, down duvets, in-room safe, laptop workspace

Room Superior

  • 25 sq m
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, down duvets, in-room safe, laptop workspace

Double Room Superior

  • 30 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior

1 bedroom, down duvets, in-room safe, laptop workspace

Quadruple Suite Junior

  • 43 sq m
  • Sleeps 4

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About the area

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.5 km
  • Playacar Beach - 5 min walk - 0.5 km
  • Mamitas Beach - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km
  • Airport pickup service

Restaurants

  • ‪McDonald's - ‬2 min walk
  • Carboncitos
  • ‪Karen's - ‬1 min walk
  • Las Hijas De La Tostada
  • ‪Fat Tuesday - ‬1 min walk

About this property

Hotel Hacienda Del Caribe

When you stay at Hotel Hacienda Del Caribe, you'll be in a fantastic location, only a five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff and location.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach club nearby (surcharge)
  • Beach nearby
  • Golfing nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down duvet
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per room
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 1 and 8 costs USD 25

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hacienda Caribe
Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Playa Carmen
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?

Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Del Caribe?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Hacienda Del Caribe?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Hacienda Del Caribe?

Sorry, there's no on-site parking at Hotel Hacienda Del Caribe.

Is an airport shuttle service offered by Hotel Hacienda Del Caribe?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.

What are the check-in and check-out times at Hotel Hacienda Del Caribe?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Hotel Hacienda Del Caribe?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Hotel Hacienda Del Caribe and nearby?

Have fun with nearby activities such as snorkelling and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Hacienda Del Caribe?

Yes, there's an on-site restaurant.

What's the area around Hotel Hacienda Del Caribe like?

Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playacar Beach. Travellers give top marks for the hotel's prime location.

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Hotel Hacienda Del Caribe Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Beach
Restaurant
Refrigerator
Air conditioning
Booking
Ferry

What guests liked

  • The property's location is convenient for walking to the beach and popular shopping areas. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Had a great stay, friendly staff, good location in tourist area!
Courtney, 3-night trip

8/10 Good

Very well located near the 5ta avenida
Jaxon, 6-night trip

10/10 Excellent

Great area and hotel. Wifi is intermittent
Jason, 2-night trip

10/10 Excellent

I love that I have a resort option that caters to divers. I spend mm9nimal time on property or in my room, so dont need the frills of some fancy resort.
Tonya, 1-night trip

10/10 Excellent

We love this place!
Mary Ellen, 3-night trip

10/10 Excellent

I had a fabulous time; great place to stay and would not hesitate to use again
GRISEL, 1-night trip

6/10 Okay

It was okay
Maria Del Rosario, 3-night trip

4/10 Poor

Location was excellent
Brenda, 2-night trip

8/10 Good

In the classic Mexican traditional style, the rooms were nice. Plenty of hot water.
Laura, 1-night trip

4/10 Poor

The room of this hotel smell terrible and you can’t sleet for the smell
alex, 1-night trip

10/10 Excellent

Great place!

We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!
Erica, 1-night trip

10/10 Excellent

.
Laura, 1-night trip

10/10 Excellent

Great value

Excellent location, great value for the money.
Armando, 1-night trip

10/10 Excellent

Enjoyed my stay
David, 4-night trip

4/10 Poor

The shower head was moldy and the drain was slow. Some of the staff seemed irritated by us being there. There isn't a bar on premises like the pictures show. Coffee maker but no coffee and none of the markets we went to had coffee grounds. Air conditioner worked well and cleaning staff were nice. Front desk people were quite friendly.
Janice, 2-night trip

10/10 Excellent

Very convenient, close to the beach, transportation and food everywhere. The hotel was very clean and traditional.
Erika, 1-night trip

10/10 Excellent

Absolutely charming!!!!
Connie, 2-night trip

10/10 Excellent

Staff were super lovely! The hotel location was so convenient for walking to the beach or popular shopping areas. Can't wait to return!

10/10 Excellent

The Hotel has a pool in a courtyard, right by room, by the beach, and ADO TERMINAL.

8/10 Good

Xx
Jose antonio, 1-night trip

10/10 Excellent

Great hotel! Incredibly accessible location - the hotel is close to everything. It's right on quinta, next to ADO and ferry, not to mention all the dining options. We loved the hacienda style - the room was spacious, beautiful and unique, and the hotel had a cozy feeling to it. The best was the big balcony with a nice view. Really worth it for the price!
Lidia, 1-night trip

10/10 Excellent

I enjoyed my stay and will do again if the price is right
James, 1-night trip

10/10 Excellent

Nice hotel

Like this little hotel it clean right in town close to beach and Ado .
Norma J, 1-night trip

10/10 Excellent

Great
Jesus Salvador, 2-night trip

10/10 Excellent

Great hotel next to all the action
Ixah, 3-night trip