Bed was too low, bed linens were not cleaned well enough, shower was a small pod/cubicle, no prices for laundry if needed becsause they would send out and it would be added to your room bill, if anything was purchased it would be added to your room or paid for in their currency, asked for a martini and either didn' know how to make it or didn't have the liquor needed, did not provide slippers or washcloth, meals were buffet style but tasty, children running/jumping in hallways near my room early morning and just throughout the day.