Belo Horizonte (CNF-Tancredo Neves Intl.) - 47 min drive
Vilarinho Station - 14 min drive
General Carneiro Station - 15 min drive
Bernardo Monteiro Station - 20 min drive
Central Station - 15 min walk
Lagoinha Station - 21 min walk
Carlos Prates Station - 22 min walk
Airport pickup service
Restaurants
Casa Cheia - 1 min walk
Cia do Boi - 1 min walk
Rei do Torresmo - 2 min walk
Sushi Japa - 2 min walk
Assacabrasa - 1 min walk
About this property
Serrana Palace Hotel
Serrana Palace Hotel features a rooftop terrace and puts you within a five-minute walk of Afonso Pena Avenue. Guests can take a dip in the outdoor pool or grab a bite to eat at Solar das Alterosas, which serves breakfast, lunch and dinner. Other features include a sauna and a steam room. The property is only a short walk to public transportation: Central Station is 15 minutes away.
At a glance
Hotel size
110 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in time ends: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
On-site self-parking (BRL 25.00 per day)
Wheelchair-accessible parking on site
Transfers
Airport pick-up at scheduled times*
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1974
Rooftop terrace
An outdoor pool
Sauna
Steam room
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout curtains
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Solar das Alterosas – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of BRL 110 per vehicle (one way)
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Self-parking costs BRL 25.00 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Also known as
Serrana Palace Hotel Belo Horizonte
Serrana Palace Hotel
Serrana Palace Belo Horizonte
Serrana Palace
Serrana Palace Hotel Belo Horizonte, Brazil
Serrana Palace Hotel Hotel
Serrana Palace Hotel Belo Horizonte
Serrana Palace Hotel Hotel Belo Horizonte
Frequently asked questions
Does Serrana Palace Hotel offer free cancellation for a full refund?
Yes, Serrana Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serrana Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Serrana Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Serrana Palace Hotel?
Yes. Self-parking costs BRL 25.00 per day.
Is an airport shuttle service offered by Serrana Palace Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is BRL 110 per vehicle one way.
What are the check-in and check-out times at Serrana Palace Hotel?
Check-in ends: anytime. Check-out time is noon.
What is there to do at Serrana Palace Hotel and nearby?
Serrana Palace Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Serrana Palace Hotel?
Yes, there's an on-site restaurant, Solar das Alterosas.
What's the area around Serrana Palace Hotel like?
Serrana Palace Hotel is a short 4-minute walk from Afonso Pena Avenue and 3 minutes' walk from Central Market.
Serrana Palace Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
8/10 Very good
11 July 2014
Very helpful staff at front desk
Chris
Verified Hotels.com guest review
10/10 Exceptional
24 June 2014
One night stay
Conceirge was friendly and helpful. They spoke English, Spanish and portugese. Rooms were clean with a nice balcony over looking the city.
Woke up too late for breakfast so can not comment on the quality.
Great location in the city, close to bars, restaurants etc.
Would book this hotel again for sure!
Mustbedave
Verified Hotels.com guest review
6/10 Good
19 June 2014
The hotel wasn't too bad but it wasn't anything special, some what dated but still comfortable. The staff was really awesome though, very good people and willing to help you out.
Verified traveller
Verified Expedia guest review
2/10 Poor
16 February 2011
HORRIBLE HOTEL!!!!! STAY AWAY!!!!!
Hotel room was disgusting ... breakfast was mediocre and the cleanliness was somewhat bad.
Do not spend your money on this hotel... it is NOT WORTH!!! Pay 20 dollars more and stay in something better...believe me!!! NOT WORTH!!!
The staff is unfriendly and not professional.
And at the check out time, they kept me for at least one hour to discuss booking issues... which should be done with the Website Company that I book this room. I almost missed my flight.
HORRIBLE EXPERIENCE!!! STAY AWAY!!!
Verified traveller
Verified Hotels.com guest review
6/10 Good
9 June 2010
Clean and honest
Besides being a one star hotel, their service was OK, the room was clean and the employees helpful.
Walter
Verified Expedia guest review
4/10 Fair
7 July 2016
jonathas
Verified Hotels.com guest review
2/10 Poor
5 July 2016
melhor não comentar.
melhor não comentar. pode soar ofensivo para ouvidos sensíveis.
não permaneci no hotel. desde a recepção, até a limpeza do quarto: nota zero.
fui para outro hotel onde fui muito bem atendido. Serrana, nunca mais!
Pedro
Verified Hotels.com guest review
2/10 Poor
30 June 2016
foi mal atendido na recepção
DENIS
Verified Hotels.com guest review
6/10 Good
29 June 2016
Bom custo beneficio
ESTEFANIA
Verified Hotels.com guest review
6/10 Good
20 June 2016
Hospedagem
Local bem situado, porém achei o banheiro extremamente pequeno.Box apertadíssimo.
weslley marcelo
Verified Hotels.com guest review
6/10 Good
19 June 2016
BEATRIZ
Verified Hotels.com guest review
4/10 Fair
19 June 2016
O hotel já foi bom, atualmente está desagradável.
Fui hospede antigo do hotel e a atual estadia foi desagradável e provavelmente não voltarei mais ao mesmo.
Verified traveller
Verified Expedia guest review
8/10 Very good
13 June 2016
Nada a reclamar. Muito bom.
Nada a reclamar.
Verified traveller
Verified Hotels.com guest review
6/10 Good
2 June 2016
henrique
Verified Hotels.com guest review
6/10 Good
30 May 2016
Hotel Serrana, perto de tudo
Hotel simples, com um mínimo de conforto, mas com localização central.
RENATO
Verified Hotels.com guest review
2/10 Poor
24 May 2016
Absurdo o gerente dizer que não incluído o café da manhã nas diárias.
adriane
Verified Hotels.com guest review
6/10 Good
21 May 2016
Cheguei no fim da noite e quando fui tomar banho a água estava fria. Levou quase meia hora para consertar. Nos dias seguintes a água não esquentava muito. Fica perto do Mercado Central, o que é legal, mas a rua tem bares bem feios. Não recomendo para família.
Lúcius Batista
Verified Hotels.com guest review
8/10 Very good
14 May 2016
Kenya
Verified Hotels.com guest review
10/10 Exceptional
10 May 2016
Otima estadia
Foi uma otima estadia. Fomos muito bem atendidos, o quarto eh bem cuidado e ficamos muito satisfeitos com o cafe da manhã
Douglas
Verified Hotels.com guest review
6/10 Good
2 May 2016
DAIANE QUETULI
Verified Hotels.com guest review
6/10 Good
28 April 2016
boa localização
Reservei o hotel e em nenhum momento foi-me dito que a reserva seria sem café da manhã. Chegando lá, o recepcionista me informou isso. Como não tinha como cancelar a reserva, entrei assim mesmo. Depois o recepcionista me ligou dizendo que o café estava liberado. No entanto, no terceiro dia vieram me pedir para assinar comanda de café da manhã.Achei constrangedor. Mas não assinei e nem paguei.
Celi Márcio
Verified Hotels.com guest review
10/10 Exceptional
26 April 2016
Franciele
Verified Hotels.com guest review
4/10 Fair
26 April 2016
melhor que nada
Se vc espera chegar e tomar um banho quente, esqueça. Não importa em que andar, no 9, 4 ou 3. A água do chuveiro é fria, mesmo esperando 10 min desperdiçando água. Na última veZ que estive no hotel havia um tufo de cabelo no edredon. Na penúltima vez havia fios de cabelo pelo chão. No quarto dizem que a cozinhanfica aberta até às 23, mas se vc quiser jantar às 22 não é possível
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
25 April 2016
perfeito!!!!
Muito confortável, cafe da manha maravilhoso
Dany
Verified Hotels.com guest review
6/10 Good
21 April 2016
Decepcionado
Fiz a reserva para casal e mandou quarto de dois solteiros . Café da manhã com pouca variedade . Poderiam ser melhores