Verified
10/10 Exceptional
1 Apr 2025
Valentine
Valentine, 2-night trip
Mantis Kivu Marina Bay Hotel
4.0 star property
Family-friendly hotel in Kamembe with spa and outdoor pool
Choose dates to view prices
Photo gallery for Mantis Kivu Marina Bay Hotel
Enjoy your visit to Kamembe with a stay at Mantis Kivu Marina Bay Hotel. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a steam room are other features.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Pool
- Free breakfast
- Spa
- Free parking
- Free Wi-Fi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Steam room
- Pool bar
- Room service
- Children's club
- In-room childcare
- Conference centre
- Business centre
- 5 meeting rooms
For families (6)
For families (6)
- Free cots/infant beds
- Babysitting (surcharge)
- Children's club
- Playground on-site
- Premium TV channels
- Garden
Room options
Check availability for these dates
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, Pool View
Standard Room, Pool View
- 34 sq m
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
View all photos for Deluxe Suite
Deluxe Suite
- Sleeps 2
- 1 King Bed
- Free Wi-Fi
View all photos for Family Room
Family Room
- Sleeps 4
- 2 Double Beds
- Free Wi-Fi
View all photos for Presidential Suite
Presidential Suite
- Sleeps 2
- 1 King Bed
- Free Wi-Fi
View all photos for Standard Room, Lake View
Standard Room, Lake View
- 34 sq m
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
View all photos for Standard Room, Mountain View
Standard Room, Mountain View
- 34 sq m
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
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About the area
Ntemabiti Village, Kamembe, Western Province, 0
What's nearby
- Nyungwe Forest National Park - 34 min drive - 39.2 km
Restaurants
- Kin Elubu - 9 min drive
- Hotel des Chutes - 4 min drive
- mama kinja - 8 min drive
- ku bagore bar - 3 min drive
- Le Quotidien - 7 min drive
About this property
Mantis Kivu Marina Bay Hotel
- Enjoy your visit to Kamembe with a stay at Mantis Kivu Marina Bay Hotel. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a steam room are other features.
At a glance
Hotel size
- 79 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; check-in end time: anytime
- Minimum check-in age – 18
- Check-out time is 10:30 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
- Supervised childcare*
- Children's club*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
- Free secured, uncovered on-site self-parking
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free buffet breakfast each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Room service (limited hours)
Travelling with children
- Children's club (surcharge)
- Playground
- Supervised childcare (surcharge)
What to do
- Mountain biking
- Bike tour information
- Fishing nearby
Working away
- Business centre
- 5 meeting rooms
- Conference centre (5242 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Bike hire
Facilities
- 1 building/tower
- Built in 2019
- Garden
- An outdoor pool
- Art gallery on-site
- Bike parking
- Full-service spa
- Steam room
- Banquet hall
- Reception hall
- Traditional architecture
Accessibility
- Lift
- Lift door width (centimetres): 91
- Tile flooring in public areas
Room amenities
Be entertained
- 50-inch Smart TV
- Premium satellite channels
Home comfort
- Air conditioning
- Electric kettle
- Slippers
- Iron/ironing board
Sleep well
- Blackout curtains
- Turndown service
- Premium bedding
- Free cot/infant bed
Stay connected
- Desk
- Complimentary wireless Internet access (speed of 25+ Mbps)
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Children & extra beds
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
- Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 6:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
Also known as
Mantis Kivu Marina Bay
Mantis Kivu Marina Bay Hotel Hotel
Mantis Kivu Marina Bay Hotel Kamembe
Mantis Kivu Marina Bay Hotel Hotel Kamembe
Frequently asked questions
Does Mantis Kivu Marina Bay Hotel offer free cancellation for a full refund?
Yes, Mantis Kivu Marina Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mantis Kivu Marina Bay Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Mantis Kivu Marina Bay Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mantis Kivu Marina Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mantis Kivu Marina Bay Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:30 AM.
What is there to do at Mantis Kivu Marina Bay Hotel and nearby?
Have fun during the warmer months with activities such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mantis Kivu Marina Bay Hotel also has a steam room and a garden.
Are there restaurants at or near Mantis Kivu Marina Bay Hotel?
Yes, there's an on-site restaurant.
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Reviews
Mantis Kivu Marina Bay Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.6
Amenities
10
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
5 May 2025
Amazing Resort!
I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!
Shariane
Shariane, 2-night trip
Verified
10/10 Exceptional
20 Mar 2026
It was really great, I love the hotel
Kabiyona
Kabiyona, 2-night trip
Verified
10/10 Exceptional
19 Dec 2025
5 ⭐
cedrick
cedrick, 2-night trip
Verified
10/10 Exceptional
22 Oct 2025
G
AMINADAB
AMINADAB, 1-night trip
Verified
4/10 Fair
8 Dec 2025
Upon arrival, the front desk was openly rude and hostile when they saw two Asians with a Black friend, despite our prepaid booking for three rooms. We were given noisy first-floor rooms directly above the parking lot and the entrance—car doors, voices and airplane taking off from the airport in the vicinity kept us awake all night. Rooms smelled of rotten eggs, bedsheets were stained, bathrooms had no shower doors (leaving the floor flooded), and by morning reeked of mouldy garlic. The basement gym was hot, stuffy, and foul-smelling.
With the hotel almost empty, staff still refused to change our rooms. I had to pay big tips myself just to get clean sheets and a scrubbed toilet. Unacceptable service and clear discriminatory attitude. Stay anywhere else in Cyangugu.
Bing
Bing, 2-night trip