Iberostar Waves Tucán - All Inclusive

4.5 star property
Escape to paradise where turquoise waters meet powdery sands. Dive into adventure with water sports or rejuvenate with spa treatments.

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Photo gallery for Iberostar Waves Tucán - All Inclusive

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view
Breakfast buffet
Lobby sitting area
Located on a white sand beach, Iberostar Waves Tucán - All Inclusive offers an idyllic retreat. Soak up the sun with scuba diving and kayaking activities or unwind at one of 8 restaurants, including Japanese cuisine. With a spa offering manicures and massages, fitness classes at the gym and free in-room WiFi you'll be living your best life.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 beach bars
  • 2 poolside bars and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 49 of 49 rooms

Premium Room, Accessible

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Beachside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Premium Room, Accessible

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Beachside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Junior

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Premium

  • Sleeps 1
  • 1 Double Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Single Room Premium

  • Sleeps 1
  • 1 Double Bed

Double Room Premium

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Double Room Premium

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Room Premium

  • Sleeps 4
  • 2 Double Beds

Room Premium

  • Sleeps 4
  • 2 Double Beds

Room Premium

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Junior

  • Sleeps 1
  • 1 King Bed

Double Room Premium

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Single Room Premium With Beach View

  • Beach view
  • Sleeps 1
  • 1 Double Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed

Single Room Premium With Pool View

  • Sleeps 1
  • 1 Double Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Room Premium

  • Sleeps 1
  • 1 Double Bed

Quadruple Room Premium With Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Single Room Premium With Garden View

  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Maritime Terminal - 6 min drive
  • Quinta Avenida - 6 min drive
  • Xplor Theme Park - 10 min drive
  • Playa del Carmen Main Beach - 11 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km

Restaurants

  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪Rosa Roja - ‬5 min walk
  • ‪El Gaucho Steakhouse - ‬5 min walk
  • ‪Cupcake Cafe - ‬6 min walk
  • ‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Tucán - All Inclusive

At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be a five-minute drive from Playacar Golf Club. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Bike parking
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Smooth flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bonsai – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
Mare Nostrum – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Uxmal Restaurante – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.
La Hacienda – This restaurant only serves dinner. Reservations are required. Open daily.
Tulum – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan All inclusive
Iberostar Tucan Playa del Carmen
Iberostar Tucan
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Tucán - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Waves Tucán - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Iberostar Waves Tucán - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars and a sauna, as well as a steam room, a picnic area and a garden.

Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?

Yes, there are 8 on-site restaurants, featuring Japanese cuisine.

What's the area around Iberostar Waves Tucán - All Inclusive like?

Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 19-minute walk from Mayan Ruins of Playacar and 12 minutes' walk from Playacar Beach. Travellers say that the area is walkable and good for families.

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Iberostar Waves Tucán - All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff are the best so friendly and helpful the food was sooo good and plenty of it.
Doreen, 6-night trip

10/10 Exceptional

a everything there is perfect
erick, 2-night trip

10/10 Exceptional

Great place for vacation
Krzysztof, 7-night trip

10/10 Exceptional

Thank you.we love that resort.
YURIY, 9-night trip

10/10 Exceptional

Did not get to see the monkeys this time, but we did hear the little guys. Great vacation time
David, 7-night trip

10/10 Exceptional

Great!
Victoria Ann, 5-night trip

8/10 Very good

It’s good overall
Svetlana Victoria, 7-night trip

8/10 Very good

Staff in the restaurants are great. Overall a good place to relax
Qian Tu, 7-night trip

10/10 Exceptional

The stay was so much fun! Excellent stay !
Angelica, 5-night trip

10/10 Exceptional

Upgraded restaurants since our last visit. The food was great.
Damon Kason, 5-night trip

8/10 Very good

Great resort, excellent dinner options. We had a wonderful time!
Hallie, 7-night trip

10/10 Exceptional

It is great for family and kids, variety foods. Service is 5 stars. The property is beautiful with many animals walking around, it was a really great experience. I recommend it.
Rayla, 5-night trip

10/10 Exceptional

We really enjoyed our stay at Iberostar Túcan. Everyone was very attentive and friendly, the food was very good, entertainment was fresh and interesting every night. We enjoyed our short stay so much that we plan to come back for a longer stay in the Fall!
Christen, 3-night trip

10/10 Exceptional

Absolutely love the environment, food, and people at this resort.
Anisah, 6-night trip

10/10 Exceptional

Beautiful, large property in a gated community, amenities did not dissapoint.
Lissette Melissa, 4-night trip

10/10 Exceptional

Property was beautiful - like being in a rain forest. Loved seeing and hearing all the animals on the resort!
Christine Elaine, 5-night trip

2/10 Poor

The food was horrible the service was same like the food. The pool water are jacuzzi hot. Very good beach.
Lina, 4-night trip

8/10 Very good

Relaxing!
Jonathan Nicolas, 7-night trip

10/10 Exceptional

Great experience Everyone very helpful and polite
Barbara, 7-night trip

10/10 Exceptional

This resort is absolutely fantastic! From day one the service, the property, food options was phenomenal. The pools, beach and pathways that lead you through the jungle, were mastered perfectly. Thank you Juan from the Cozumel Breakfast staff for being amazing! He made our mornings so much better with his kindness and hospitality. The rooms are exactly how they should look, with the traditional Mexican vibe. Overall I give this resort a 10! We are planning our next visit and we just got back!!
Cynthia L, 5-night trip

10/10 Exceptional

Incredible location in the Maya Riviera Jungle on the beach! Friendly animals everywhere. Spotless accommodations. Great food options. Friendly and helpful staff.
Jonathan, 6-night trip

10/10 Exceptional

Amazing beachfront with excellent staff and wonderful variety of food and drinks! The buffet restaurants were excellent. We tried all standalone restaurants and we liked the Mediterranean, Italian, and Japanese restaurants. The mini jungle was a pleasant surprise with many different animals wandering the forest. Excellent entertainment crews! Will be back again very soon.
Yat Yee Sally, 6-night trip

10/10 Exceptional

Like the wildlife and how quiet the resort is.
Ryan Doyle, 6-night trip

10/10 Exceptional

Wonderful time with my family.
Jaqueline D, 5-night trip

10/10 Exceptional

Food was great, entertainment and Staff were absolutely fantastic
Clarence, 5-night trip