Located on a white sand beach, Iberostar Waves Tucán - All Inclusive offers an idyllic retreat. Soak up the sun with scuba diving and kayaking activities or unwind at one of 8 restaurants, including Japanese cuisine. With a spa offering manicures and massages, fitness classes at the gym and free in-room WiFi you'll be living your best life.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Non-smoking
Free parking
Main amenities (12)
Daily housekeeping
On the beach
8 restaurants and 2 beach bars
2 poolside bars and 5 bars/lounges
Full-service spa
4 outdoor pools
Free children's club
Free supervised childcare
2 outdoor tennis courts
Fitness centre
Sauna
Steam room
Feel at home (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Private bathroom
Room options
Available filters for rooms
Showing 49 of 49 rooms
View all photos for Premium Room, Accessible
Premium Room, Accessible
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Oceanfront
Junior Suite, Oceanfront
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
38 sq m
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Promo)
Premium Room (Promo)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Premium Room
Premium Room
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Premium Room, Beachside
Premium Room, Beachside
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
38 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, Oceanfront
Junior Suite, Oceanfront
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Last room available
Last room available
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 1
1 Double Bed OR 1 King Bed
View all photos for Premium Room, Accessible
Premium Room, Accessible
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Premium Room, Poolside
Premium Room, Poolside
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Premium Room
Premium Room
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
38 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, Oceanfront (Beach Access)
Junior Suite, Oceanfront (Beach Access)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Premium Room, Poolside
Premium Room, Poolside
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Oceanfront (Beach Access)
Junior Suite, Oceanfront (Beach Access)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
38 sq m
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Pure Wellness)
Premium Room (Pure Wellness)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Promo)
Premium Room (Promo)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room, Beachside
Premium Room, Beachside
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Pure Wellness)
Premium Room (Pure Wellness)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Tropical View)
Premium Room (Tropical View)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Tropical View)
Premium Room (Tropical View)
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Last room available
Last room available
Highlights
Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
35 sq m
Sleeps 4
1 Double Bed OR 1 King Bed
View all photos for Suite Junior With Sea View
Suite Junior With Sea View
Sea view
Sleeps 4
1 King Bed and 1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
1 King Bed and 1 Double Bed
Room Premium With Garden View
Sleeps 4
2 Double Beds
Room Premium
Sleeps 1
1 Double Bed
View all photos for Suite Junior With Sea View
Suite Junior With Sea View
Sea view
Sleeps 1
1 King Bed
View all photos for Suite Junior With Sea View
Suite Junior With Sea View
Sea view
Sleeps 4
2 Double Beds
View all photos for Single Room Premium
Single Room Premium
Sleeps 1
1 Double Bed
View all photos for Double Room Premium
Double Room Premium
Sleeps 4
2 Double Beds
View all photos for Quadruple Room Premium With Pool View
Quadruple Room Premium With Pool View
Sleeps 4
1 King Bed and 1 Double Bed
Double Room Premium
Sleeps 4
1 Double Bed and 1 King Bed
Room Premium
Sleeps 4
2 Double Beds
Room Premium
Sleeps 4
2 Double Beds
View all photos for Room Premium
Room Premium
Sleeps 4
1 Double Bed and 1 King Bed
Room Premium With Garden View
Sleeps 4
2 Double Beds
View all photos for Suite Junior With Sea View
Suite Junior With Sea View
Sea view
Sleeps 4
2 Double Beds
Quadruple Room Premium
Sleeps 4
1 King Bed and 1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 1
1 King Bed
View all photos for Double Room Premium
Double Room Premium
Sleeps 4
1 Double Bed and 1 King Bed
View all photos for Single Room Premium With Beach View
Single Room Premium With Beach View
Beach view
Sleeps 1
1 Double Bed
View all photos for Suite Junior With Sea View
Suite Junior With Sea View
Sea view
Sleeps 1
1 King Bed
View all photos for Single Room Premium With Pool View
Single Room Premium With Pool View
Sleeps 1
1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 Double Beds
Double Room Premium
Sleeps 1
1 Double Bed
View all photos for Quadruple Room Premium With Beach View
Quadruple Room Premium With Beach View
Beach view
Sleeps 4
2 Double Beds
View all photos for Double Room Premium With Pool View
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710
What's nearby
Playa del Carmen Maritime Terminal - 6 min drive
Quinta Avenida - 6 min drive
Xplor Theme Park - 10 min drive
Playa del Carmen Main Beach - 11 min drive
Xcaret Eco Theme Park - 13 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km
Restaurants
Festival Grand Buffet - 8 min walk
Rosa Roja - 5 min walk
El Gaucho Steakhouse - 5 min walk
Cupcake Cafe - 6 min walk
RIU Yucatan - 7 min walk
About this property
Iberostar Waves Tucán - All Inclusive
At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be a five-minute drive from Playacar Golf Club. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club and a fitness centre. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
8 restaurants
5 bars/lounges
2 beach bars
2 poolside bars
Swim-up bar
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
On the beach
Tennis
Fitness classes
Yoga classes
Kayaking
Scuba diving
Windsurfing
Shopping
Pool table
Ecotours nearby
Golfing nearby
Snorkelling nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
4 outdoor pools
Bike parking
Full-service spa
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Smooth flooring in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Dining table
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Composting
Recycling
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Bonsai – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
Mare Nostrum – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Uxmal Restaurante – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.
La Hacienda – This restaurant only serves dinner. Reservations are required. Open daily.
Tulum – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 56.57 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan All inclusive
Iberostar Tucan Playa del Carmen
Iberostar Tucan
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property
Frequently asked questions
Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?
Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Iberostar Waves Tucán - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Iberostar Waves Tucán - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Iberostar Waves Tucán - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Iberostar Waves Tucán - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.
What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?
Yes, there are 8 on-site restaurants, featuring Japanese cuisine.
What's the area around Iberostar Waves Tucán - All Inclusive like?
Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 19-minute walk from Mayan Ruins of Playacar and 12 minutes' walk from Playacar Beach. Travellers say that the area is walkable and good for families.
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Iberostar Waves Tucán - All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
1 November 2024
The staff are the best so friendly and helpful the food was sooo good and plenty of it.
Doreen
Doreen, 6-night trip
10/10 Exceptional
19 November 2024
a
everything there is perfect
erick
erick, 2-night trip
10/10 Exceptional
1 September 2024
Great place for vacation
Krzysztof
Krzysztof, 7-night trip
10/10 Exceptional
13 August 2024
Thank you.we love that resort.
YURIY
YURIY, 9-night trip
10/10 Exceptional
8 November 2024
Did not get to see the monkeys this time, but we did hear the little guys.
Great vacation time
David
David, 7-night trip
10/10 Exceptional
9 November 2024
Great!
Victoria Ann
Victoria Ann, 5-night trip
8/10 Very good
19 November 2024
It’s good overall
Svetlana Victoria
Svetlana Victoria, 7-night trip
8/10 Very good
31 August 2024
Staff in the restaurants are great. Overall a good place to relax
Qian Tu
Qian Tu, 7-night trip
10/10 Exceptional
14 July 2024
The stay was so much fun! Excellent stay !
Angelica
Angelica, 5-night trip
10/10 Exceptional
24 August 2024
Upgraded restaurants since our last visit. The food was great.
Damon Kason
Damon Kason, 5-night trip
8/10 Very good
24 July 2024
Great resort, excellent dinner options. We had a wonderful time!
Hallie
Hallie, 7-night trip
10/10 Exceptional
13 October 2024
It is great for family and kids, variety foods. Service is 5 stars. The property is beautiful with many animals walking around, it was a really great experience. I recommend it.
Rayla
Rayla, 5-night trip
10/10 Exceptional
2 September 2024
We really enjoyed our stay at Iberostar Túcan. Everyone was very attentive and friendly, the food was very good, entertainment was fresh and interesting every night. We enjoyed our short stay so much that we plan to come back for a longer stay in the Fall!
Christen
Christen, 3-night trip
10/10 Exceptional
15 June 2024
Absolutely love the environment, food, and people at this resort.
Anisah
Anisah, 6-night trip
10/10 Exceptional
26 August 2024
Beautiful, large property in a gated community, amenities did not dissapoint.
Lissette Melissa
Lissette Melissa, 4-night trip
10/10 Exceptional
4 August 2024
Property was beautiful - like being in a rain forest. Loved seeing and hearing all the animals on the resort!
Christine Elaine
Christine Elaine, 5-night trip
2/10 Poor
17 September 2024
The food was horrible the service was same like the food. The pool water are jacuzzi hot. Very good beach.
Lina
Lina, 4-night trip
8/10 Very good
12 August 2024
Relaxing!
Jonathan Nicolas
Jonathan Nicolas, 7-night trip
10/10 Exceptional
22 August 2024
Great experience Everyone very helpful and polite
Barbara
Barbara, 7-night trip
10/10 Exceptional
30 September 2024
This resort is absolutely fantastic! From day one the service, the property, food options was phenomenal. The pools, beach and pathways that lead you through the jungle, were mastered perfectly. Thank you Juan from the Cozumel Breakfast staff for being amazing! He made our mornings so much better with his kindness and hospitality. The rooms are exactly how they should look, with the traditional Mexican vibe. Overall I give this resort a 10! We are planning our next visit and we just got back!!
Cynthia L
Cynthia L, 5-night trip
10/10 Exceptional
28 July 2024
Incredible location in the Maya Riviera Jungle on the beach! Friendly animals everywhere. Spotless accommodations. Great food options. Friendly and helpful staff.
Jonathan
Jonathan, 6-night trip
10/10 Exceptional
17 September 2024
Amazing beachfront with excellent staff and wonderful variety of food and drinks! The buffet restaurants were excellent. We tried all standalone restaurants and we liked the Mediterranean, Italian, and Japanese restaurants. The mini jungle was a pleasant surprise with many different animals wandering the forest. Excellent entertainment crews! Will be back again very soon.
Yat Yee Sally
Yat Yee Sally, 6-night trip
10/10 Exceptional
19 May 2024
Like the wildlife and how quiet the resort is.
Ryan Doyle
Ryan Doyle, 6-night trip
10/10 Exceptional
9 June 2024
Wonderful time with my family.
Jaqueline D
Jaqueline D, 5-night trip
10/10 Exceptional
20 April 2024
Food was great, entertainment and Staff were absolutely fantastic