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Mastiff Grand Manali

3.5 star property
Mountain resort in Manali with 2 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mastiff Grand Manali

Exterior
Exterior
32-inch LCD TV with cable channels, TV, fireplace
Lounge
Premium bedding, Select Comfort beds, in-room safe, desk

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Conference centre

Feel at home (6)

  • Children stay free
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
The price is HK$445
HK$512 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premier Room

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Duplex Room

Premium bedding, Select Comfort beds, in-room safe, desk

Duplex Room

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for River View Room

Premium bedding, Select Comfort beds, in-room safe, desk

River View Room

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, 4 Bedrooms

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, 4 Bedrooms

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
LCD TV
Select Comfort bed
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Kullu Manali National Highway, District Kullu, Manali, Himachal Pradesh, 175 131

What's nearby

  • Mall Road - 3 min drive - 3.6 km
  • Tibetan Monastary - 5 min drive - 5.0 km
  • Hadimba Devi Temple - 7 min drive - 7.1 km
  • Gayatri Temple - 13 min drive - 11.6 km
  • Solang Valley - 14 min drive - 16.2 km

Getting around

  • Kullu (KUU-Kullu Manali) - 77 min drive
  • Chandigarh (IXC) - 108.8 miles/175.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza Olive - ‬11 min drive
  • ‪Café Coffee Day - ‬4 min drive
  • ‪Fat Plate - ‬9 min drive
  • ‪Fat Plate - ‬10 min drive
  • ‪Vibes - ‬4 min drive

About this property

Mastiff Grand Manali

When you stay at Mastiff Grand Manali, you'll be within a 15-minute drive of Mall Road and Solang Valley. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a fitness centre and a hot tub.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 95 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 7:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Free reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for INR 1000 per night

Parking

  • RV/bus/lorry parking is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 02AABCI3780R2Z8

Also known as

Citrus Manali Resorts Hotel
Citrus Manali Resorts
Citrus Resorts
Aveda Hotel, Manali Hotel Manali
Citrus Manali Resorts Resort Kullu
Citrus Manali Resorts Resort
Citrus Manali Resorts Kullu
Citrus Manali Resorts
Mastiff Grand Manali Resort
Mastiff Grand Manali Manali
Mastiff Grand Manali by OTHPL
Mastiff Grand Manali Resort Manali

Frequently asked questions

Are pets allowed at Mastiff Grand Manali?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mastiff Grand Manali?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Mastiff Grand Manali?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mastiff Grand Manali?
You can check in starting at 1 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Mastiff Grand Manali and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mastiff Grand Manali also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Mastiff Grand Manali?
Yes, there are 2 on-site restaurants.
Does Mastiff Grand Manali have any outdoor private spaces?
Yes, every room features a balcony.

Mastiff Grand Manali Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Good

Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
amarjit, 2-night family trip
Verified Expedia guest review

2/10 Poor

Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Reetamdhara, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
5-night family trip
Verified Expedia guest review

6/10 Good

Pleasant, spacious
Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
Verified Hotels.com guest review

8/10 Very good

Require to improve luxry stay in hotel 4* catagory
Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

From Bachelors to Family
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
Verified Hotels.com guest review

8/10 Very good

It was good..
Good.we had a good experience.keep up good work. We had fun.
Verified Expedia guest review

6/10 Good

Avoid this hotel till fully renovated
Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.
Verified Hotels.com guest review

10/10 Exceptional

Hotel with river n hill view
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
Verified Expedia guest review

8/10 Very good

Feedback
Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Verified Hotels.com guest review

8/10 Very good

Very nice. I really enjoyed
Awesome. I am very happy. Very good place and nice surrounding
Verified Expedia guest review

6/10 Good

Beautiful views but technology needs improvement.
We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!
Verified Hotels.com guest review

4/10 Fair

Breach of trust and poor rooms
On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015
Verified Expedia guest review

6/10 Good

great location
Frustrated with room service.
Verified Hotels.com guest review

8/10 Very good

Breathtaking views
Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review