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Hotel Portobelo

3.0 star property
Hotel with restaurant, near Guadalajara Cathedral

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Photo gallery for Hotel Portobelo

Lobby sitting area
Premium bedding, down duvets, pillow-top beds, in-room safe
Building design
Lobby sitting area
Daily continental breakfast for a fee
Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is HK$359
HK$431 total
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • Applicant Service Center - 2 min drive - 2.0 km
  • Minerva Roundabout - 4 min drive - 3.8 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

When you stay at Hotel Portobelo, you'll be a short five-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can visit PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Andares Shopping Center are within a short drive. The helpful staff and central location get great marks from fellow travellers. The property is only a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site extended parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run films

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH – This restaurant specialises in Mexican cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Portobelo Guadalajara
Hotel Portobelo
Portobelo Guadalajara
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Does Hotel Portobelo offer free cancellation for a full refund?

Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Portobelo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Portobelo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Portobelo?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Hotel Portobelo?

No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.

Are there restaurants at or near Hotel Portobelo?

Yes, PBH offers Mexican cuisine.

What's the area around Hotel Portobelo like?

Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travellers say that the local area is very central.

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Hotel Portobelo Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Bar
Food
Breakfast
Walking
Lobby
Cities

What guests liked

  • The on-site restaurant offers a great selection of food and the staff were nice and welcoming. (6 reviews)
  • Convenient on-premise parking with easy entrance and exit privileges was a notable amenity. (3 reviews)
  • Wi-Fi was very fast and never had an issue. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Good hotel and super organised and helpful staff
2-night trip

10/10

Hotel was very centrally located, walking distance from almost everything. It’s in a safe secure area. Staff was friendly and the room was always clean.
3-night trip

8/10

Very convenient location, close to historical center 5-8 minutes walk distance, door front metro station, best of reasonably priced, 24 hour restaurant/room service of authentic Mexico food😀
6-night trip

10/10

Nice hotel, good service , friendly
3-night trip

8/10

Very nice staff. I asked to move rooms because the first night I had trouble sleeping in the room near all of the traffic (busy street). After changing rooms it was great.
4-night trip

10/10

I loved how friendly the staff is and the location of the hotel. It is positioned in an area that makes it walkable to many attractions. Their restaurant has delicious breakfast too.
4-night trip

10/10

I loved staying here while visiting Guadalahara. Perfect location! Amazing value for the price paid. My room was facing the main road and park, which I enjoyed a lot. But the rooms facing the back are quieter (and darker).
3-night trip

10/10

It's one of my favorite places to stay walkable to restaurants and places to shop and good options on the restaurant to order for room service
1-night trip

10/10

The staff is lovely and the hotel spotless. Good area to explore from and great deal on a modern room with all the amenities.
1-night trip

10/10

It was a good experience, excellent relation between price and quality, good location
2-night trip

10/10

Excellent customer service
1-night trip

10/10

Todo excelente
1-night trip

10/10

Good place
1-night trip

8/10

Had a great stay. The air conditioning was not as cooling
3-night trip

10/10

All was good
1-night trip

10/10

When we come to gdl we always stay here. Clean comfy beds, great wifi, and centrally located. If you have a car super convenient parking on premise with easy entrance and exit privileges. Definitely worth staying here.
1-night trip

10/10

The front desk staff went above and beyond to assist us. The concierge provided excellent recommendations for local places. Special thanks to Eva!!
4-night trip

10/10

Excelente
1-night trip

10/10

Great location, couple blocks from the main centro area so it’s very convenient and access to main streets. It made it accessible by walking and not to worry about the smaller streets in the centro area.
1-night trip

10/10

Friendly, helpful and supportive staff. Clean and modern rooms with efficient bathrooms. City needs to work on cleaning downtown streets.
7-night trip

10/10

Visit Guadalajara for the first time from Texas. We absolutely loved the Hotel Portobelo. Staff was very friendly and helpful. Room was very clean and the bed was very comfortable. It’s a 10 minute walk to center of city . Would definitely recommend it.
4-night trip

10/10

Excellent stay! Everyone very helpful, if you need any information or recommendations for activities in Guadalajara, Jesus is the go to man. He’s one of several security personnel of the hotel.
2-night trip

10/10

Good
1-night trip

10/10

I like all and friendly people !!
5-night trip

10/10

Good
7-night trip