The destination hotel did a great job.
The reservation on their and showed a deluxe king. I received a printout of the reservation as received to the hotel from the hotels.com reservation.
My hotels.com reservation clearly shows two queen beds. My suspicion is a Code that is incorrect between the hotel and hotels.com.
As far as I can tell the destination hotel did fantastic. But on one point hotels.com failed to give me the correct room.
Arriving late in the evening I just stuck with what was available. And what they had a course scheduled from hotels.com
Please let me know what remedy can be madefrom hotels.com.
Once again, the best western in Kennewick did great.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Glad I found this one
The hotel was great . The staff was very friendly. Made me feel very comfortable.. breakfast area was very clean and well organized. Room size was really good for 3 or 4 people I will definitely return here.
Gretchen
Gretchen (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Everything was fine. There was a large stain on our upholstered chair that was slightly off putting. Other than that all was great.
Jeanine
Jeanine (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Nice stay
I love this location. It’s quiet and the rooms are nice.
Veronica
Veronica (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 4 日
Breakfast not the best
The room and such was nice but breakfast was not.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Had a couple girls basketball teams for a tournament. They put us on top floor, perfect! Very quiet. Will stay again I'm sure. Nice breakfast
Carol
Carol (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Great visit to TRI-CITIES
Hotel is great and so is the staff - so helpful ! I would stay here again. Only thing is a suggestion that the bathroom needs to have more light as it hard to see in the shower and for people who wear makeup to put it on.
Susan
Susan (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Darren
Darren (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Concert weekend
Stayed here for a concert weekend. Apart from only having to walk down the street to arrive at the venue the hotel was very clean. Wide variety of breakfast. Not to mention that the staff was super accomodating & friendly.
Jessica
Jessica (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Nice staff, room clean, quiet and comfortable. Will come again!
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 14 日
Zac
Zac (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
This hotel is excellent in every way. Clean, spacious, and comfortable rooms with great amenities; great breakfast bar; excellent workout room; and most of all courteous and helpful employees.
MARK
MARK (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 28 日
Klaus
Klaus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Perfect for our purpose and price was good
I particularly love the location because it was very quiet AND I could open the windows for fresh air. We had two dogs traveling with us and there was plenty of room for them as well. The full breakfast in the morning was great, which makes the overall cost very appealing.
carolyn
carolyn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 17 日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
Angelique
Angelique (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 15 日
Dianne
Dianne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
I've stayed here before. It's a good value for the price, but can be noisy if full - walls are a bit thin. Otherwise a great place to stay.
Noelle
Noelle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
The best was here at the Best Western in Kennewick Wa. Thank for being awesome