No reception. Just a code to get in front door & room door. A number to ring if any difficulties. No lift to upper floors, just stairs. Wifi free, & actually worked. My room, 219, was tiny, double bed and upper bunk bed squeezed in. But clean & comfortable, liquid soap & shampoo in tiny bathroom. Milk only in fridge, tea & coffee making facilities. No bedside lamp. One hanger only under a shelf. Convenient location only 10 minutes drive from the Royal Brisbane hospital & M5 and Legacy tunnels. Bus stop a few steps up the road. The only dining close by is Macca’s and a Caltex foodary across the road. My room close to Lutwitche road, so traffic noise early and late. Would recommend as a place to lay your head.