I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.
CHI CHEW
CHI CHEW (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 2 日
Andrew
Andrew (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 11 月 30 日
MEI LIN catherine
MEI LIN catherine (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 11 月 12 日
Sau Mei May
Sau Mei May (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 11 月 1 日
MEI LIN CATHERINE
MEI LIN CATHERINE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 9 月 13 日
Shing Chung
Shing Chung (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
Sally
Sally (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Hiren
Hiren (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Waseem
Waseem (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Rodrigo
Rodrigo (11 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
Such a shame with so much potential.
Such a shame on this hotel. From the outside it’s extremely nice and looks modern - quite impressive. Check in was very good and had a nice warm welcome. Then we got to our room - our sofa bed was out but we didn’t need it until the evening so husband put the bed back to a sofa to find the floor filthy underneath with food crumbs and dust. The back of the sofa was even worse, it has empty chocolate wrapper behind the sofa. The complimentary tea and coffee were a bit stingy with only one of each. That evening I managed to flood the bath room due to the shower facing the shower door despite trying to move it.
The room itself is dated but has so much potential.
Chloe
Chloe (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Perfect location!
Markel
Markel (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Not recommended for families
The hotel was great. However. I would not recommend staying here if you are traveling with children. You can only use the pool when you have an appointment, which was disappointing. The highlight of London wasn’t the pool, but we had to schedule our days around the pool time we scheduled. I also saw a few instances where families were turned away because they didn’t have a scheduled swim time, but the pool was not full. A pool is always a bonus when traveling with kids, so I would not stay here again. I want to be able to use the pool when we have down time, not schedule my vacation around it.
Erika
Erika (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Sam
Sam (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
Ivar
Ivar (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
El hotel muy bien, los restaurantes no me gustaron