Not Family-Friendly – Deceptive and Disturbing Con
I stayed at Crossroads Inn in Sacramento on July 3 and had a terrible experience. The hotel was extremely dirty and felt unsafe from the moment I arrived. There was a strong smell of feces throughout the property, and there was dog poop directly in front of my room. The room itself was not clean, and the bathroom had no exhaust fan, making the air unbearable.
The entire property looked neglected—I didn’t see any cleaning staff. The same person seemed to be managing the front desk and doing cleaning, which explains the lack of basic upkeep. The outside area was filthy, with trash scattered around, and no visible maintenance in sight.
What’s worse, the photos online are completely misleading. The actual condition of the hotel is far worse than advertised. The environment also felt very unsafe, with suspicious guests and no security presence.
This place is not suitable for families or even solo travelers. I highly recommend avoiding it — not worth the price or risk. I’ve attached photos to show the real condition.
Do yourself a favor and book elsewhere.
Shafayetul
Shafayetul (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Rudolph
Rudolph (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 27 日
Codie
Codie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Rudolph
Rudolph (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 17 日
we immediately checked in didn't like the area and the way other tenants were behaving in and around the hotel so we asked if we could possibly cancel the rest of the days or at least pay some sort of fee but the front desk gave us a weird and confused look so we ended up having to pay for the entirety of the room for the 3 days and didn't even use a single one cause we ended up going to a different hotel for how bad it was
Pedro
Pedro (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 13 日
Nice place to stay
Codie
Codie (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 25 日
The air conditioner did not work for a room in the Central Valley. Unacceptable!!
Devin
Devin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Deposit never received
They still have not returned my deposit from two previous stays
Rudolph
Rudolph (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 8 日
Disgusting.
Disgusting, filthy. Im trying to add photos showing how gross it was. But Hotels.com app isn't letting me.
Gustavo
Gustavo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Best price
Gregory
Gregory (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Krista
Krista (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 28 日
Dated. Room had a lot ofnwater damage to the floors. Which one of you nasties cuased the toilet to overflow and ruin thier wood flooring?
Not really clean room. I didnt see roaches or bed bugs which was great.
matthew
matthew (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Krista
Krista (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 27 日
The staff were rude and impatient, I could deal with that but upon entering the room I was greeted with filth & the first thing I noticed was a huge hole in the wall to the left of me going into the room next to me. The hole was not even patched up or attempted to be fixed so that was very uncomfortable. The walls were thin enough for the neighbors to hear and probably see through so it was very loud and unmanageable. Also there were some sort of roaches on the floor and huge dead either bed bugs or flies all over the top layer of blankets. I could not sleep at all. There were prostitutes all up and down and even in front of my door all night loitering. All in all this was a horrible experience. Never again will I go there,