Somewhat bewildered by the total lack of information in the room! The staff were very friendly and helpful, from check-in to room maintenance and breakfast. The most common phrase they all used was "I am very sorry", meaning that there was really nothing they could do. Finding out meal times and location, getting menus, how to operate the very complicated tv, getting the key card to work again ("it needs to be re-activated after 24 hours"). This was like something out of a television game show. On the second day our tv remote control disappeared, and we had to get another one! Maybe I am being a bit unfair, as the room was clean and comfortable. There was no sink plug, and the tap, when full on splashed everywhere, but the shower worked well, although a bit of it was missing. Hint: you may need a non-slip mat for the shower/bath. Apart from the continual fire alarm waking us up each morning every time somebody at breakfast made some toast ("I am very sorry"), it was, well, adequate. Would we come here again? Hmmm.