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Grand Hills Hotel & Spa

5.0 star property
Luxury hotel in Broumana with 4 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hills Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Bar (on property)
Interior entrance
Lobby
Business centre

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

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Airport transfer
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8.6 out of 10, Excellent, (102)
The price is HK$1,204
HK$1,337 total
includes taxes & fees
5 Dec - 6 Dec
Al Bustan Hotel & Spa
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About the area

Map
Charkieh Main Road, Broumana, Matn, 1204

What's nearby

  • Souk Zalka - 11 min drive - 12.2 km
  • City Center Beirut - 14 min drive - 13.4 km
  • Zaitunay Bay - 16 min drive - 19.3 km
  • Hamra Street - 17 min drive - 20.4 km
  • Jeita Grotto - 22 min drive - 25.4 km

Getting around

  • Beirut (BEY-Rafic Hariri Intl.) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mounir Restaurant - ‬2 min drive
  • ‪Le Gargotier - ‬10 min walk
  • ‪Moods Pub - ‬7 min walk
  • ‪Ahwak By Abdel Wahab - ‬2 min drive
  • ‪Le Noir Chocolat - ‬5 min walk

About this property

Grand Hills Hotel & Spa

Enjoy your visit to Broumana with a stay at Grand Hills Hotel & Spa. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Pool Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge.

Languages

Arabic, English, French, Italian

At a glance

Hotel size

  • 164 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 13.3 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Ecotours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Height-adjustable showerheads

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Hills Spa has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Pool Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 33 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Parking

  • Valet parking costs USD 13.3 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana

Frequently asked questions

Is there a pool at Grand Hills Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grand Hills Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hills Hotel & Spa?
Yes. Valet parking costs USD 13.3 per night.
Is an airport shuttle service offered by Grand Hills Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Grand Hills Hotel & Spa?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Grand Hills Hotel & Spa?
No, this hotel doesn't have a casino, but Casino du Liban (24-min drive) is nearby.
What is there to do at Grand Hills Hotel & Spa and nearby?
On-site recreation at Grand Hills Hotel & Spa includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grand Hills Hotel & Spa also has a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Grand Hills Hotel & Spa?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does Grand Hills Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.

Grand Hills Hotel & Spa Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Saseen, 5-night family trip
Verified Travelocity guest review

10/10 Exceptional

12-night trip
Verified Travelocity guest review

10/10 Exceptional

Elias, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

George, 15-night business trip
Verified Hotels.com guest review

8/10 Very good

16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

The resort as a whole is just amazing, the staff were very supportive
1-night family trip
Verified Expedia guest review

6/10 Good

Great property, but it has shortage of staff, the food at cafeteria is so bad.
1-night family trip
Verified Expedia guest review

8/10 Very good

Great Location and friendly receptionists. The bag guy did not bring our bags to the room and after 20 minutes twe went ourselves and got them
1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

2/10 Poor

frustration
Unfortunately ,the hotel did not provide me ted room mountain view .
Wed, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Abeer, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wed, 4-night romance trip
Verified Hotels.com guest review

4/10 Fair

House keeping was awful. Towels torn . Maintenance not existing . Cleanliness below standard
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Locations Luxury ,big and swimming pool in great location
Yasser, 8-night family trip
Verified Expedia guest review

8/10 Very good

Whenever you raise a complaint the management tske it seriously and try to address it
STS, 2-night family trip
Verified Expedia guest review

2/10 Poor

The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
3-night family trip
Verified Expedia guest review

8/10 Very good

Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
9-night family trip
Verified Hotels.com guest review

8/10 Very good

My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
14-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

amazing
The view amazing from the room and the hotel located in prime location very recommended
hamida, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee) Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
FadiChaccour, 1-night family trip
Verified Expedia guest review

6/10 Good

5-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review