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Sheraton Puerto Rico Resort & Casino

4.0 star property
Family-friendly hotel with 4 restaurants, near Distrito T-Mobile

Choose dates to view prices

Photo gallery for Sheraton Puerto Rico Resort & Casino

Beach nearby, free beach shuttle, beach towels
4 restaurants, breakfast, lunch, dinner served; Brazilian cuisine
View from room
Exterior
Pet-friendly
On the shores of San Juan Bay, Sheraton Puerto Rico Resort & Casino offers a family-friendly retreat. Indulge in a body wrap or hot stone massage at the onsite spa, take a dip in one of two pools, and unwind with Brazilian cuisine at one of four restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Casino
  • Spa
  • Bar
  • Pet-friendly
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour fitness centre
  • Beach towels
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden
The current price is HK$1,656
HK$2,316 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

View from room

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 2 Queen Beds, Bay View

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

View from room

Traditional Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(67 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(77 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (View)

55-inch LED TV with cable channels, TV

Suite, 1 Bedroom (View)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 93 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Bay View

Living area

Presidential Suite, 2 Bedrooms, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 210 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Balcony, Bay View

8.8 out of 10
Excellent
(21 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds, Balcony, Bay View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

View from room

Executive Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.4 out of 10, Very good, 2,165 reviews
The price is HK$1,596
HK$2,166 total
includes taxes & fees
15 Sept - 16 Sept
Caribe Hilton
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About the area

Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 2 min walk - 0.3 km
  • Puerto Rico Convention Center - 4 min walk - 0.4 km
  • Pan American Pier - 14 min walk - 1.2 km
  • Escambron Beach - 20 min walk - 1.7 km
  • Port of San Juan - 3 min drive - 3.3 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive
  • Free beach shuttle

Restaurants

  • ‪Choices Sheraton - ‬1 min walk
  • ‪Medalla Arena - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬5 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Sheraton Puerto Rico Resort & Casino features a casino and puts you only steps from Sheraton Casino. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Choices, one of 4 restaurants, serves breakfast and dinner. Other highlights include 4 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 503 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 32 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • On-site self-parking (USD 20 per night)
    • On-site valet parking (USD 28 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

Off-site

    • Free beach shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu
  • Children's games

What to do

  • Free beach shuttle
  • Sports book
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference centre (41463 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Casino
  • Full-service spa
  • 18 casino gaming tables
  • 448 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
ROOM

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Spring water bath
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

Zen Spa Retreat has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

Dining

Choices – This restaurant serves breakfast and dinner.
The Bay Pool Bar & Grille – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Cafe – On-site coffee shop. Open daily.
Texas de Brazil – This steakhouse specialises in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 61.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Fitness/yoga classes
    • In-room bottled water
    • In-room coffee
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 16.00 to 42 for adults and USD 12.00 to 22 for children

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve high chair

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Self-parking costs USD 20 per night
  • Valet parking costs USD 28 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Resort Casino
Sheraton Puerto Rico Resort & Casino Hotel
Sheraton Puerto Rico Resort & Casino San Juan
Sheraton Puerto Rico Resort & Casino Hotel San Juan
HELP_OUTLINE

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino offer free cancellation for a full refund?

Yes, Sheraton Puerto Rico Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Puerto Rico Resort & Casino?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Sheraton Puerto Rico Resort & Casino?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 32 kg per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 20 per night. Service animals are exempt from fees.

Is parking offered on site at Sheraton Puerto Rico Resort & Casino?

Yes. Self-parking costs USD 20 per night. Valet parking costs USD 28 per day.

What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Sheraton Puerto Rico Resort & Casino?

Yes, the 21000 square-foot casino features 448 slot machines and 18 gaming tables. Bookmaker is offered.

What is there to do at Sheraton Puerto Rico Resort & Casino and nearby?

Have fun with activities such as boat tours, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Puerto Rico Resort & Casino also has 4 bars, a casino and a 24-hour fitness centre, as well as spa services and a garden.

Are there restaurants at or near Sheraton Puerto Rico Resort & Casino?

Yes, there are 4 on-site restaurants, featuring Brazilian cuisine.

Does Sheraton Puerto Rico Resort & Casino have rooms with private hot tubs?

Yes, each room has a spring water bath.

What's the area around Sheraton Puerto Rico Resort & Casino like?

Sheraton Puerto Rico Resort & Casino is in Santurce, a short 4-minute walk from Puerto Rico Convention Center and 10 minutes' walk from Pan American Pier. Travellers give top marks for the hotel's prime location.

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Sheraton Puerto Rico Resort & Casino Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Food
Casino
Beach
Bed
View
Amenities

What guests liked

  • Breakfast was a highlight with many guests praising the variety and quality of the buffet. (8 reviews)
  • The property's proximity to the beach and nearby beaches was a major highlight for guests. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excellent Place to Stay!
Jeanne, 1-night trip

10/10 Excellent

The Sheraton Resort and Casino in Condado is my favorite hotel to stay at when I am visiting my beautiful Island. I love the hospitality, always a pleasant stay at this resort.
Theresa, 5-night trip

10/10 Excellent

Really good place to stay
Dario, 2-night trip

10/10 Excellent

Amazing property with great service
Grace, 5-night trip

8/10 Good

Loved the visit
Shaynna, 3-night trip

10/10 Excellent

The Sheraton in San Juan is a lovely property.
Marla Jan, 6-night trip

8/10 Good

Lots of restaurants around the hotel. Nice people.
Prima, 5-night trip

8/10 Good

Great overall, specially the staff!!
Ramnel, 1-night trip

10/10 Excellent

Pool is great. Front desk staff were welcoming and helpful. Beds very comfortable.
Iain, 1-night trip

10/10 Excellent

Great, friendly staff. Updated property in a location that is easy to get to.
Nicole, 1-night trip

10/10 Excellent

Very nice hotel will be back
Isiah, 3-night trip

10/10 Excellent

Great
Damaris, 2-night trip

10/10 Excellent

I enjoyed the access to the casino and distro
Calvin, 2-night trip

10/10 Excellent

Good stay. Will return.
Michelle, 2-night trip

10/10 Excellent

I liked that there were a few restaurants in the resort, also a whole casino as well! The staff were fantastic all across the board!
Logan, 5-night trip

8/10 Good

It was nice and clean but the bathrooms needed a fresh up.
Tuly, 3-night trip

10/10 Excellent

The hotel is great pool is awesome
rafael, 6-night trip

10/10 Excellent

The Sheraton was great I would recommend to anyone. Everything is close in proximity whether you walk to District TMobile or take the shuttle to Old San Juan. The casino is downstairs and there is plenty to do. The pool is one of the best pools I’ve been too. The views are great we had a bay view. We watched the cruise ships come and go everyday. Overall great hotel and definitely would stay here again.
Mitzie Hernandez, 5-night trip

10/10 Excellent

Absolutely loved this resort and plan to return. All of us had early flights and were allowed to check in with no extra fee. The rooms were spacious and clean. We really didnt need to leave the resort unless we wanted to. There was a free shuttle to take you to the beach and to Old San Juan. We look forward to staying here again soon!
Crysell, 2-night trip

10/10 Excellent

Excellent 4 day stay. The hotel felt like a resort and all of the staff were amazing and friendly. Nearby T-Mobile District area.
Omar, 3-night trip

10/10 Excellent

Beautiful Hotel, Excellent location
Shiren, 2-night trip

8/10 Good

Nice place to stay
James, 1-night trip

10/10 Excellent

Excellent customer , beautiful room
Shaylan, 3-night trip

10/10 Excellent

Excellent
JESSICA, 1-night trip

10/10 Excellent

Very good
Grisel, 1-night trip