2/10 Poor
21 December 2024
Dated, Uncomfortable, and Slightly Dirty
First thing upon arriving there were no luggage carts. Second was they said I did not have my desired room type available. I was traveling with an associate that I could not share a bed with. Who wants to deal with this when working three 15 hour days straight? He was stuck on a foldout couch. They overbooked and gave my confirmed room away. Complained and they refused to offer me a refund because there was availability. If there was availability how come my room was unavailable???
I stayed at Hyatt Places before and they have been modernized and comfortable.
If you want to stay in a dated hotel with an obnoxious tapping on the ceiling you could stay here. But, if you don’t want your tap water to smell like sulfur, towels to smell like maple syrup and have 1 washcloth for 2 people I would not stay here.
Food was left in the fridge available for the next person to enjoy.
Peter
Peter, 2-night business trip
Verified Hotels.com guest review