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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention centre, near Umhlanga Rocks Beach

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Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Breakfast, lunch, dinner served; garden views
Outdoor pool, pool loungers
Lounge
Meeting facility
Exterior
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and puts you within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a terrace and a garden. Fellow travellers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Fridge
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$588
HK$676 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
3 bedrooms
Premium bedding
Blackout curtains
  • 22 sq m
  • 3 bedrooms
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 22 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 22 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Fridge, coffee/tea maker, electric kettle

Apartment, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Non Smoking

Living area

Loft, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 75 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Living room

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area

Protea Hotel by Marriott Durban Umhlanga

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 488 reviews
The price is HK$654
HK$759 total
includes taxes & fees
5 Sept - 6 Sept
Protea Hotel by Marriott Durban Umhlanga
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About the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.2 km
  • Umhlanga Hospital - 5 min walk - 0.4 km
  • Umhlanga Rocks Beach - 3 min drive - 2.2 km
  • Umhlanga Lighthouse - 3 min drive - 2.6 km
  • Umhlanga Main Beach - 4 min drive - 2.9 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪My Diners - ‬3 min walk
  • ‪News Cafe - ‬3 min walk
  • Ocean Basket
  • Barrio - Restaurant and Cocktail Lounge
  • ‪The Barnyard Theatre - ‬4 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and puts you within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a terrace and a garden. Fellow travellers love the helpful staff.

Languages

English, Xhosa, Zulu

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property requires full payment at check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (ZAR 65 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Boat tours nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held shower heads
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: ZAR 300 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 235 per person
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs ZAR 65 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Also known as

Protea Hotel Marriott Durban Umhlanga Ridge
Protea Hotel Ridge
Protea Umhlanga Ridge
Protea Ridge
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Sorry, pets aren't allowed.

Is parking offered on site at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes. Self-parking costs ZAR 65 per night.

Is an airport shuttle service offered by Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.

What are the check-in and check-out times at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (15-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge and nearby?

Have fun with activities such as boat tours, mountain biking and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an on-site restaurant that offers garden views.

What's the area around Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge like?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a short 2-minute walk from Gateway Theatre of Shopping and 7 minutes' walk from Umhlanga Hospital.

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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Value

Reviews

10/10 Excellent

I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.
Nuraan, 2-night trip

10/10 Excellent

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
M, 1-night trip

10/10 Excellent

Lovely hotel and stay for families, centrally located and friendly staff
Faye, 1-night trip

10/10 Excellent

Convenient, friendly, great for a short stay!
Bhugwanthi, 2-night trip

10/10 Excellent

I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe.
Edwin, 1-night trip

8/10 Good

great value for money and location is ideal
Mohamed, 6-night trip

10/10 Excellent

outstanding staff and great hotel
Jesse, 5-night trip

10/10 Excellent

Convenience
Shonisani, 2-night trip

10/10 Excellent

Dining and bar tender was awesome
Tiresh Sewlall, 3-night trip

10/10 Excellent

The best hotel in Umhlanga

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.
Romolla, 1-night trip

10/10 Excellent

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Indresen, 3-night trip

10/10 Excellent

Excellent stay

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Pranesh, 1-night trip

10/10 Excellent

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Amy, 1-night trip

10/10 Excellent

Excellent service

One things i noticed is how friendly and helpful the staff are. Service is so on point
Clarissa, 2-night trip

10/10 Excellent

I had a generally good stay. The room was clean and well serviced
Tshepo, 3-night trip

10/10 Excellent

Excellent
Tasleem, 1-night trip

10/10 Excellent

Very nice design
Andrea, 2-night trip

10/10 Excellent

It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year.
Jesse, 5-night trip

6/10 Okay

OK rooms

Staf were very friendly. The rooms were okay.
d, 3-night trip

10/10 Excellent

Fantastic.

Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
Mark, 1-night trip

10/10 Excellent

Friendly service

Excellent service, very, very friendly staff. Each and everyone would great you no matter what hat they were doing.
Kuben, 8-night trip

10/10 Excellent

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.
Elizabeth, 3-night trip

8/10 Good

good
Nolan, 3-night trip

10/10 Excellent

Simply

Amazing
Xavier, 3-night trip

10/10 Excellent

I booked this hotel in error thinking I was booking the other Protea Marriot but no harm done! Just check if you are in town as there are two. The hotel is located in a street with shops, bars, coffee shops etc and you can walk down to a shopping area near by. Everything in the immediate area seems nice, clean, safe. The hotel has nice and quite quirky decorated public areas, bar, and pool area. Its a nice place to relax. Wifi was good. The room was nice too, a cool laid back feel with soft blue and white tones. There's not much of a view as its a city location. The bed was comfy and the linen all nice and clean and fresh. The AC in the room is quiet and effective. The front desk staff were excellent, very welcoming and helpful. Recommended for business trips etc.