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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel with outdoor pool, connected to a shopping centre, near Medieval Times

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Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Free daily continental breakfast
Lobby
Property amenity
In the heart of Buena Park, SureStay Hotel by Best Western Buena Park Anaheim offers a relaxing retreat. Unwind in the spa tub or soak up the sun at the outdoor pool with loungers. Previous guests have praised this hotel's convenient location and amenities like free continental breakfast, in-room WiFi, and multilingual staff.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Free breakfast
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Hot tub
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Tour/ticket assistance

For families (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is HK$572
HK$652 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Buena Park Hotel & Suites

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
7.2 out of 10, Good, 1,796 reviews
The Buena Park Hotel & Suites
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About the area

Map
Buena Park, CA

What's nearby

  • Medieval Times - 12 min walk - 1.0 km
  • Knott's Berry Farm - 2 min drive - 1.9 km
  • Knott's Soak City Water Park - 2 min drive - 1.9 km
  • Disneyland® Resort - 9 min drive - 11.4 km
  • Honda Center - 12 min drive - 15.9 km

Getting around

  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive
  • Orange County, CA (SNA-John Wayne) - 25 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 27 min drive
  • Los Angeles Intl. (LAX) - 45 min drive
  • Buena Park Station - 10 min drive
  • Fullerton Transportation Center - 14 min drive
  • Commerce Station - 15 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

When you stay at SureStay Hotel by Best Western Buena Park Anaheim, you'll be a short five-minute drive from Knott's Berry Farm and Medieval Times. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. Also, Disneyland® Resort and Anaheim Convention Center are within a short drive.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers

Facilities

  • An outdoor pool
  • Hot tub

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 150.00

Optional extras

  • Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per day

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Portola Inn Buena Park
Portola Inn
Portola Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
Surestay By Buena Park Anaheim
SureStay Hotel by Best Western Buena Park Anaheim Hotel
SureStay Hotel by Best Western Buena Park Anaheim Buena Park
HELP_OUTLINE

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's an outdoor pool.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).

Is there an on-site casino at SureStay Hotel by Best Western Buena Park Anaheim?

No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are both nearby.

What is there to do at SureStay Hotel by Best Western Buena Park Anaheim and nearby?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and a hot tub.

What's the area around SureStay Hotel by Best Western Buena Park Anaheim like?

SureStay Hotel by Best Western Buena Park Anaheim is located a short 13-minute walk from Medieval Times.

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SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Bed
Microwave
Service staff
Refrigerator
Bathroom
Elevator
Building
Family friendly

Reviews

10/10 Excellent

Very friendly staff
Anndy, 1-night trip

10/10 Excellent

Staff was very friendly
Jada, 2-night trip

10/10 Excellent

Easy accessible, safe location,
Juan, 1-night trip

8/10 Good

Staff is friendly.
Corina, 4-night trip

4/10 Poor

Thx
Youngsun, 3-night trip

10/10 Excellent

The only bad was the parking. There is a limit of parking spaces.
isela, 1-night trip

10/10 Excellent

Awesome staff!
Manuel, 2-night trip

2/10 Terrible

There was ejaculation all over the chair along with other mystery stains. Rat droppings on the sheets. Everything was sticky. Remote was slimy.
Kayla, 2-night trip

6/10 Okay

Clean, quit and close to restaurants. Only wish there was softer towels and washcloths offered. Other than that we enjoyed our stay.
Alexis, 2-night trip

4/10 Poor

Blankets were torn and the parking lot was full, the breakfast is in the same lobby. The room are outdated. I mean to sleep and shower it was ok but definitely not staying here again. The elevators were broken, if you need a microwave or anything you have to go to the lobby to use it in front of guest. The pool is right in front of the lobby everyone who drives in can see you there was no privacy.
Stephanie, 1-night trip

8/10 Good

It was close to shops and restaurants
Michelle, 3-night trip

8/10 Good

The bathroom including shower seems new and clean. However the hair dryer and heater/AC were covered with dust, the table and ironing board was unpleasant and unclean. The location was pretty safe, lots of restaurants, market. Very convenient.
JiEun, 8-night trip

6/10 Okay

Cheap hotel, we had 2 nights booked after returning from Knotts berry farm our key cards didn’t work and had to get 2 new ones.
Logan, 2-night trip

2/10 Terrible

Check in time was 3pm, room wasn't ready. Finally got our room around 430pm and the room was still gross.
Jose, 1-night trip

8/10 Good

Great customer service.
Nancy, 1-night trip

8/10 Good

Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Jeffrey, 2-night trip

4/10 Poor

Bed was very uncomfortable And in the website says breakfast included but is actually just coffe, and cereal
Gerardo, 5-night trip

8/10 Good

It was a short stay one night only and it was perfect just what I needed.
MELISSA, 1-night trip

8/10 Good

Night away

Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Bryant, 1-night trip

10/10 Excellent

Very clean place to stay the facility is well maintained.
Martha, 1-night trip

4/10 Poor

Cold shower

No hot water for a while to shower
1-night trip

10/10 Excellent

Very clean
David, 1-night trip

6/10 Okay

Not bad
Yu Cheng, 3-night trip

8/10 Good

Close to dining and shopping.
Alvin, 2-night trip

10/10 Excellent

The rooms were very clean and the check in people were very kind! Everything went well, there is just very limited breakfast options.
Julisa, 1-night trip