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Hard Rock Hotel Penang

5.0 star property
Upmarket beachfront resort with free water park, near Ferringgi Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Penang

1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Reception
Couples treatment room(s), hot tub, body treatments, aromatherapy
Executive lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Free parking
  • Spa
  • Gym
  • Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Nightclub
  • Breakfast available
  • Free children's club
  • Health club
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is HK$695
HK$842 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Rock Royalty Seaview Deluxe

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Poolview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Poolview Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lagoon Deluxe Room

View from room

Lagoon Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Roxity Kids Suite

1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 41 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Sea View

1 bedroom, minibar, in-room safe, desk

Studio Suite, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Bathrobes
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Terrace

1 bedroom, minibar, in-room safe, desk

Deluxe Room, Terrace

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room With Poolview

1 bedroom, minibar, in-room safe, desk

Deluxe Room With Poolview

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Rock Royalty Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Deluxe Room with Terrace

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room with Terrace

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Seaview Studio Suite

1 bedroom, minibar, in-room safe, desk

Seaview Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Roxity Kids Suite

1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hillview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Lagoon Deluxe Room

1 bedroom, minibar, in-room safe, desk

Lagoon Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Shangri-La Rasa Sayang, Penang

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (1000)
The price is HK$1,095
HK$1,315 total
includes taxes & fees
12 Jan - 13 January 2025
Shangri-La Rasa Sayang, Penang
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About the area

Map
Batu Ferringhi Beach, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 8 min walk - 0.7 km
  • Batu Feringghi Night Market - 11 min walk - 1.0 km
  • Teluk Bahang Beach - 5 min drive - 3.6 km
  • Tropical Spice Garden - 7 min drive - 2.2 km
  • Batu Ferringhi Beach - 12 min drive - 5.3 km

Getting around

  • Penang (PEN-Penang Intl.) - 58 min drive
  • Penang Sentral - 60 min drive
  • Tasek Gelugor Station - 81 min drive

Restaurants

  • ‪Ferringhi Garden - ‬8 min walk
  • ‪Frandy Beach Bar - ‬8 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Batu Feringgi Bistro - ‬9 min walk
  • ‪Cinammon Asian Kitchen - ‬10 min walk

About this property

Hard Rock Hotel Penang

At Hard Rock Hotel Penang, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Starz Diner, one of 2 restaurants, serves Asian cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a nightclub and a free kid's club. Fellow travellers say great things about the helpful staff.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 250 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • On the beach
  • Pool table
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Water slide
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 50-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rock Spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Starz Diner – This restaurant specialises in Asian cuisine and serves breakfast and dinner. A children's menu is available.
Pizzeria – This poolside restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Open daily.
Hard Rock Cafe Penang – This café specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 56 for adults and MYR 28 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 188.8 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's Kids Club is open only to children ages 4-12 years old.

Also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Penang George Town
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Does Hard Rock Hotel Penang offer free cancellation for a full refund?
Yes, Hard Rock Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Penang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hard Rock Hotel Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hard Rock Hotel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Penang?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hard Rock Hotel Penang and nearby?
Have fun during the warmer months with activities nearby such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hard Rock Hotel Penang also has 3 bars, a nightclub and a water slide, as well as a health club, beach cabanas and spa services.
Are there restaurants at or near Hard Rock Hotel Penang?
Yes, there are 2 on-site restaurants, featuring Asian cuisine, pool views and poolside dining.
What's the area around Hard Rock Hotel Penang like?
Hard Rock Hotel Penang is a short 8-minute walk from Ferringgi Beach and 11 minutes' walk from Batu Feringghi Night Market.

Hard Rock Hotel Penang Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
2-night trip
Verified Hotels.com guest review

8/10 Very good

The swimming pool.
chong shee, 1-night family trip
Verified Expedia guest review

8/10 Very good

For safety, Suggest fixing handrails in the bathroom and shower room Also provide plastic non slippery bath mat in the shower room
Po kiu, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amanda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ram, 1-night trip
Verified Hotels.com guest review

6/10 Good

O
Hamzah, 2-night romance trip
Verified Expedia guest review

8/10 Very good

A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
John, 4-night trip
Verified Expedia guest review

4/10 Fair

I loved the location.
Mehdi, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Potentially could be better.
The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Robert, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

seulki, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.
Verified Expedia guest review

8/10 Very good

Wei Seong, 2-night trip
Verified Expedia guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

6/10 Good

My view is that there are a few areas of improvement Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels. Staff: staff was helpful and did their job well This feedback is for the people who are in the management roles so that they can look into these areas. Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
DIPANJAN, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Carol, 1-night family trip
Verified Expedia guest review

4/10 Fair

Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
Cecillia Jane, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wan Kasmawati, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The place is clean and kids friendly
Pak Yii, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
4-night family trip
Verified Hotels.com guest review

6/10 Good

This was my second stay at the HRP the first being excellent, but this time around we were disappointed in our room. The bedding had a damp feel to it which was quickly changed by staff. However the room in general felt and smelt damp. May be the hotel is suffering from water damage. Must say it was totally the opposite to our stay 6 months earlier in a different part of the hotel. Hotel is undergoing renovation to entrance foyer which is looking fantastic. Staff are amazing just disappointed in the musky damp condition of the room.
Gail, 1-night family trip
Verified Expedia guest review

2/10 Poor

S Saraswathy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We will definitely come back here. The hotel has everything- waterpark, swimming pool, resto, cafe and bar. The beach is just outside the gate and there’s a lot of water sports. What we don’t like was the noise due to ongoing renovation. But overall, we had fun specially my 11 year- old son.
Jessebel, 4-night family trip
Verified Expedia guest review

4/10 Fair

Extensive Construction work early mornings and at night was very messy and no lobby/foyer to relax in and only one working bar ( by the pool). The pool and rooms were nice.
sukhdev, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Boon Leng, Joshua, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Helpful staff and service… will definitely come back to the resort
ASMA, 2-night family trip
Verified Hotels.com guest review