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Crystal Palace Hotel

2.5 star property
Hotel in Port Vila

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Palace Hotel

Beach/ocean view
Beach/ocean view
Beach/ocean view
Beach/ocean view
Beach/ocean view

Reviews

2.0 out of 10

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • 24-hour front desk
  • Reception fireplace
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Reception hall

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Dressing gowns
The price is HK$443
HK$514 total
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double or Twin Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Comfort Double or Twin Room

Highlights

Separate dining area
Air conditioning
Kitchen
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
  • 34 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Triple Room

Highlights

Air conditioning
Kitchen
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
Rainfall showerhead
  • 54 sq m
  • Harbour view
  • Sleeps 3
  • 3 Single Beds

View all photos for Elite Double or Twin Room

Hypo-allergenic bedding, in-room safe, blackout curtains

Elite Double or Twin Room

Highlights

Kitchen
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hydromassage showerhead
Rainfall showerhead
Iron/ironing board
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Living area

Family Room

Highlights

Air conditioning
Kitchen
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hydromassage showerhead
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Moorings Hotel

Pool
Airport transfer
Free parking
Internet access
7.8 out of 10, Good, (465)
Moorings Hotel
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About the area

Map
Kumul Highway, Port Vila, Shefa

What's nearby

  • Port Vila Market - 15 min walk
  • Independence Park - 16 min walk
  • University of the South Pacific - 16 min walk
  • Iririki Island - 19 min walk
  • Pango Point - 11 min drive

Getting around

  • Port Vila (VLI-Bauerfield) - 9 min drive

Restaurants

  • ‪The Beach Bar - ‬8 min drive
  • ‪Port Vila Central Market - ‬15 min walk
  • ‪Stone Grill - ‬4 min walk
  • ‪Reefers Restaurant & Rum Bar - ‬1 min walk
  • ‪warhorse saloon - ‬4 min drive

About this property

Crystal Palace Hotel

Crystal Palace Hotel is a great choice for a stay in Port Vila. Guests will have free perks such as WiFi and self-parking.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:00 AM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Shared microwave

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Fireplace in reception
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 79
  • 11 steps to reach property
  • Thin carpet in room

Room amenities

Be entertained

  • CD player

Home comfort

  • Dressing gowns and slippers
  • Children's dressing gowns
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Kitchen

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for AUD 3000.0 per night

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Crystal Palace Hotel Hotel
Crystal Palace Hotel Port Vila
Crystal Palace Hotel Hotel Port Vila

Frequently asked questions

Does Crystal Palace Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crystal Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
Does Crystal Palace Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room.
What's the area around Crystal Palace Hotel like?
Crystal Palace Hotel is a short 10-minute walk from Nambawan Market & Café and 15 minutes' walk from Port Vila Market.

Crystal Palace Hotel Reviews

Reviews

2.0

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Poor

Ashleen, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Unterirdisch schlecht, niemals machen!
Schrecklich, einfach nur schrecklich. Ich bin keine Zicke oder super penibel... Ich reise viel um die Welt, zelte, wohne bei Familien, in einfachen Unterkünften. Aber so etwas von dreckig habe ich noch nie gesehen. Der Sessel hatte einen weißen Überbezug - mit braunen Bremsspuren. Dazu auf dem Teppich nur Flecken - das zugesagte Internet ist nur an der "Rezeption" empfangbar, man bekommt auch keinen Code, sondern darf nur einen QR-Code abscannen. Das funktiniert dann ja super mit Laptop. Das Bett war nicht gemacht, da befanden sich noch dunkle Haare vom Vorgänger. Als ich von der Rezeption (Internet) zurück kam und Licht machte, lebte der Boden. Ca. 3 - 5 cm große Tierchen, mehr als 10 rannten über meinen Boden. Die hinzu geholte Empfangsdame wollte eine mit einer Bürste erschlagen..... Also bestand ich auf einen Zimmerwechsel. Es ging hoch, vielleicht sicher vor Tieren. Im ersten Zimmer ging der Schlüssel schon gar nicht, im zweiten bekam die Empfangsdame die Klimaanlage nicht an. Im dritten Zimmer war dann alles okay - ich wollte ins Bett gehen, da kam die Dame, dass die Toilette nicht funktioniere. Hatte ich noch gar nicht ausprobiert. Ging aber wirklich kein Wasser. DAS war dann der Punkt, wo ich auf einem Anruf in einem anderen Hotel bestand. Die Antwort war nur, man könne dort anrufen, habe aber keine Nummer (naja, die hatte ich ja!) und eine Rückerstattung gäbe es auch nicht. War mir zu diesem Zeitpunkt egal. Nächster Tag 3 Mails, dass ich das Geld zurück bekomme...
Bis ich fotografieren konnte, waren nur noch 3 zu sehen. Aber es waren deutlich mehr!
Da stellt sich die Empfangsdame barfuß drauf und meint, alles sei doch sauber!
Auf den Sessel hätte ich mich nie ! gesetzt!
Flecken - im Verhältnis zu den Schuhen schon recht groß
Annette, 1-night trip
Verified Hotels.com guest review