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Hotel Universal

2.0 star property
Experience warm hospitality while you unwind in style near Porto Historic Center’s iconic landmarks like City Hall and Livraria Lello.

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Photo gallery for Hotel Universal

Exterior
View from property
Exterior
In-room safe, bed sheets, wheelchair access
Interior detail
Hotel Universal, near Porto Historic Center, is where warm hospitality and modern comforts blend. Unwind with a coffee from the on-site cafe or explore nearby Livraria Lello. Previous guests rave about the helpful staff who are happy to assist with tour tickets or car rentals.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • Laundry facilities
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is HK$639
HK$726 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room, 1 Double or 2 Single Beds

In-room safe, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Jetted bath
Hairdryer
Rainfall showerhead
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, bed sheets, wheelchair access

Family Room

Highlights

Air conditioning
Heating
TV
Hairdryer
Deep-soaking bath
Private bathroom
Pet friendly
In-room safe
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Triple Room, 3 Single Beds

In-room safe, bed sheets, wheelchair access

Superior Triple Room, 3 Single Beds

Highlights

Air conditioning
Heating
TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Standard Handicap Facilities

Bathroom

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Pet friendly
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

In-room safe, bed sheets, wheelchair access

Standard Triple Room, 3 Single Beds

Highlights

Air conditioning
Heating
TV
Deep-soaking bath
Hairdryer
Rainfall showerhead
Private bathroom
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room, 1 Large Single Bed

In-room safe, bed sheets, wheelchair access

Single Room, 1 Large Single Bed

Highlights

Air conditioning
Heating
TV
Bidet
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 9.0 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, bed sheets, wheelchair access

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
TV
Deep-soaking bath
Hairdryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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9.0 out of 10, Wonderful, (511)
The price is HK$480
HK$557 total
includes taxes & fees
6 Mar - 7 Mar
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About the area

Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 4 min walk - 0.4 km
  • Livraria Lello - 6 min walk - 0.5 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Ribeira Square - 11 min walk - 0.9 km
  • Porto Historic Center - 13 min walk - 1.0 km

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 32 min drive
  • São Bento Station - 3 min walk
  • Contumil Station - 6 min drive
  • General Torres Station - 20 min walk
  • Av. Aliados Stop - 1 min walk
  • Aliados Station - 2 min walk
  • Pr. da Liberdade Stop - 2 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Café Guarany - ‬2 min walk
  • ‪Hard Rock Café Porto - ‬2 min walk
  • ‪Estambul Donar Kebap & Pizza - ‬1 min walk
  • ‪Muu - ‬2 min walk

About this property

Hotel Universal

Hotel Universal puts you in a great location, within a short 10-minute walk of Porto City Hall and Bolhao Market. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Livraria Lello and Porto Cathedral are within a short 10-minute walk. Fellow travellers love the helpful staff. Public transportation is only a short walk: Av. Aliados Stop and Aliados Station are only steps away.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
LOCAL_PARKING

Parking

    • Off-site parking within 3281 ft (EUR 17 per night)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Bike rentals nearby
  • Scooter/moped hire nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9.5 per person
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between noon and 2:30 PM can be arranged for an extra charge of EUR 10.00
  • Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 17 per night (3281 ft away)

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Hotel Universal Porto
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Does Hotel Universal offer free cancellation for a full refund?

Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Universal?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is an airport shuttle service offered by Hotel Universal?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Universal?

Check-in start time: 2:00 PM; check-in end time: 8 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Universal?

No, this hotel doesn't have a casino, but Casino Espinho (18-min drive) is nearby.

What is there to do at Hotel Universal and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Hotel Universal like?

Hotel Universal is in Centro / Baixa, a short 1-minute walk from Av. Aliados Stop and 11 minutes' walk from Ribeira Square.

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Hotel Universal Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Clean and as expected for a two star.
2-night trip

10/10 Exceptional

Near shopping and restaurant
CARLOS, 2-night trip

10/10 Exceptional

Great location near Sao Bento train station and other nearby attractions within walking distance. Note that there's about 27 steps up to check-in with a lift for handicap only and then a regular lift, albeit small, for floors above that. Porto is built on steep hills, so it requires some energy, with funiculars, etc. to make it easier in some places. Nevertheless, it's definitely a more than worthwhile place to visit for a few days, with side day trips to Guiermaes and/or Braga also worthwhile.
3-night trip

8/10 Very good

Did the job
Room was clean and tidy. Terrible balcony that opened up on to a flat roof with the air conditioners. Just used it as a pied a terre to enjoy the city
Michael, 3-night trip

10/10 Exceptional

Friendly staff, nice rooms, great location. Enjoyed our stay!
Daniel, 1-night trip

8/10 Very good

Great location, people, breakfast
Semyon, 3-night trip

10/10 Exceptional

Friendly staff, clean and comfortable room! Would definitely recommend!
Katherine, 1-night trip

10/10 Exceptional

Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests.
Maria, 1-night trip

10/10 Exceptional

Central location close to the train.
Mr. Francis J, 5-night trip

8/10 Very good

Quiet and peaceful in the city! After being in hospital for a few days this was an oasis of calm. Comfortable bed and linen and very clean. My only issue was the flight of stairs from the street entrance to the hotel reception, it was a tough climb with a suitcase.
Jacqueline, 3-night trip

8/10 Very good

location and property good. entrance stairs to lobby a problem re luggage
jean, 1-night trip

8/10 Very good

Easy access to eating, shopping and transportation.
Patricia, 1-night trip

8/10 Very good

Very good location, friendly service
Very convenient location near the major sights, especially the Cathedral. Very versatile breakfast and tidy room for three. The door to the bathroom did not close properly.
Niina, 1-night trip

10/10 Exceptional

Great location, clean property.
Sandhya, 1-night trip

8/10 Very good

The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance.
Yanmin, 4-night trip

10/10 Exceptional

Super small and outdated. It was clean!
Donika, 3-night trip

10/10 Exceptional

Very convenient, great value
Ron, 2-night trip

10/10 Exceptional

Location was good. I saw a review saying that it was difficult to carry luggage up the stairs. I received assistance when checking in. They were friendly and the response was quick.
Wookjin, 5-night trip

8/10 Very good

Central location. Good attending staff. Clean.would stay here again.
Andres, 2-night trip

8/10 Very good

Great hotel located in the cebter of the city. Walking distance to restaurants and shopping. Most tours start 2 blocks from the propertt which is very convenient
Brian, 4-night trip

10/10 Exceptional

The room was very nice and clean they changed the sheets everyday. The hotel was right downtown. The only problem was the shower head was broken but otherwise everything was perfect
antonio, 3-night trip

8/10 Very good

No refrigerator and old style decoration but my friend with similar room price have much better decoration and have refrigerator.
Isaiah, 1-night trip

10/10 Exceptional

all staff , especially Front line so attentive their wealth of experience is cool , and what one wasn't sure of was mentioned to others - great team work .
thomas, 4-night trip

10/10 Exceptional

Fantastic
Fantastic
Susanne Karina Olesen, 3-night trip

2/10 Poor

Hotel did not have a internet Poor quality No elevator
Farzaneh, 2-night trip