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Grand Riviera Princess - All Inclusive

5.0 star property
Upmarket beachfront property with water park, near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Mini-golf
Free minibar, in-room safe, desk, blackout curtains
Exterior detail
Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas
Experience the vibrant vibe at Grand Riviera Princess - All Inclusive, a luxury all-inclusive hotel in a shopping district. Enjoy international cuisine at one of the 9 on-site restaurants, indulge in rejuvenating spa treatments like facials and hydrotherapy, or soak up the sun on the white sand beach with 2 beach bars and sun loungers. Guests rave about dining options, pool amenities like swim-up bars and cabanas plus free WiFi to stay connected.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
The current price is HK$1,891
HK$1,891 total
includes taxes & fees
3 Jun - 4 Jun

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Free minibar, in-room safe, desk, blackout curtains

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Children’s theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Room

View from room

Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Free minibar, in-room safe, desk, blackout curtains

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Quadruple Room Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Double Room Premium With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds

View all photos for Double Room Luxury With Pool View

Free minibar, in-room safe, desk, blackout curtains

Double Room Luxury With Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Premium With Garden View

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Premium With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very good, 4,300 reviews
The price is HK$3,665
HK$4,457 total
includes taxes & fees
17 Jun - 18 Jun
Occidental at Xcaret Destination - All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Tres Rios Ecopark - 12 min drive - 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
  • Tulum Intl. Airport (TQO) - 108 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/21 km

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool and a nightclub. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 674 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table
  • Ping pong
  • Scuba-diving nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Buffet Verde – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería – This theme restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.
Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue – This theme restaurant only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess
Grand Riviera Princess All Inclusive
Grand Riviera Princess - All Inclusive Playa del Carmen
Grand Riviera Princess All Suites Resort Spa All Inclusive
Grand Riviera Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Riviera Princess - All Inclusive ?

Yes, there are 12 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Riviera Princess - All Inclusive ?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Riviera Princess - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).

Is there an on-site casino at Grand Riviera Princess - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.

What is there to do at Grand Riviera Princess - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, archery and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars and a nightclub, as well as a sauna, a steam room and a garden.

Are there restaurants at or near Grand Riviera Princess - All Inclusive ?

Yes, there are 9 on-site restaurants, featuring international cuisine.

Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Booking
Drinks
Family friendly
Entertainment

What guests liked

  • The property features a variety of pools, many of which are well-maintained and offer a range of options for guests to enjoy. (179 reviews)
  • The beach was huge, very nice, and had a great selection of activities and amenities. (153 reviews)
  • The spa service was wonderful, relaxing, and reasonably priced with many reviewers praising the hydrotherapy and skilled therapists. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Incredible family vacation

WOW! We had a wonderful vacation! Excellent service, friendly staff, clean rooms, great food! Will be back soon!
Glory, 9-night trip

10/10 Exceptional

We thoroughly enjoyed our stay. Staff was amazing, food was great and everything was beautiful to look at!
Amber, 5-night trip

10/10 Exceptional

I love this hotel.
Ismarelys Alvarado, 6-night trip

10/10 Exceptional

Love this place it was our 19 th time there
rodica, 5-night trip

10/10 Exceptional

Awesome Resort

My time spent here with my family was AMAZING, we’ll definitely be back
Latesha, 4-night trip

10/10 Exceptional

Clean rooms Great staff and helpful
Francisco, 3-night trip

10/10 Exceptional

Best vacation ever, wildlifes around, food and drinks were great, friendly staffs nearby.
Charles, 6-night trip

8/10 Very good

Great stay!
Brenda Ann, 6-night trip

10/10 Exceptional

The staff was so friendly!
Denise, 4-night trip

8/10 Very good

The beach access was nice and close walking distance
marvin, 4-night trip

10/10 Exceptional

The resort was amazing, they treated us well !
Tyrrell, 3-night trip

10/10 Exceptional

Very relaxing, friendly staff will definitely return. Highly recommend.
Valerine, 7-night trip

10/10 Exceptional

So clean courteous staff hrest drinks staff beaches and amenities cant waot to go back
Cynthia, 3-night trip

10/10 Exceptional

One of the best places to stay in Playa Del Carmen!
Julio, 3-night trip

10/10 Exceptional

It was a large resort. Lots of walking options and dining options. The pools were nice
Anneke, 4-night trip

10/10 Exceptional

Beautiful resort with a shuttle service since the resort is quite large
RACHEL JANE, 3-night trip

10/10 Exceptional

Had a great time at this resort. Plenty of pool options, the beach was clean, the entertainment at night was great, and the staff was extremely friendly. The buffet was a little bland, but not terrible.
Daniel, 4-night trip

10/10 Exceptional

Staff was outstanding
Dan, 4-night trip

10/10 Exceptional

The place was amazing. Staffs were friendly, buffet was great!
Milan, 1-night trip

10/10 Exceptional

Nice staff, beautiful property and rooms. buffet was fine, drinks were okay. Best drinks were in the restaurant lobby’s. Teppenyaki was best dinner we had.
Luisa, 7-night trip

8/10 Very good

Resort well maintained, lots of local wildlife in the resort. Excellent staff
Emily, 7-night trip

8/10 Very good

The Mexican people make the resort. They are very pleasant, friendly and accommodating.
Paul, 7-night trip

10/10 Exceptional

Our room was excellent and the staff were all very helpful and friendly. Tons of stuff to keep you entertained on the resort and so many pools. We also loved all the animals. And the food was excellent.
Susan, 9-night trip

8/10 Very good

Very family oriented and the staff was super friendly . Everything was convenient. The property is gorgeous. I loved how close the pools were . And it’s right by the beach which was amazing .
Michelle, 4-night trip

8/10 Very good

Great friendly staff. Some areas were closed and the bars did not have enough staff.
Adam, 6-night trip