Experience the vibrant vibe at Grand Riviera Princess - All Inclusive, a luxury all-inclusive hotel in a shopping district. Enjoy international cuisine at one of the 9 on-site restaurants, indulge in rejuvenating spa treatments like facials and hydrotherapy, or soak up the sun on the white sand beach with 2 beach bars and sun loungers. Guests rave about dining options, pool amenities like swim-up bars and cabanas plus free WiFi to stay connected.
VIP Access
Reviews
8.08.0 out of 10
Very good
Popular amenities
Connecting rooms available
Pool
Bar
Free breakfast
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
On the beach
9 restaurants and 2 beach bars
3 poolside bars and 9 bars/lounges
3 swim-up bars
Full-service spa
12 outdoor pools and indoor pool
Water park
Nightclub
Free children's club
Free supervised childcare
6 outdoor tennis courts
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Rollaway/extra beds available (surcharge)
Connecting/adjoining rooms available
The current price is HK$2,401
HK$2,401
HK$2,401 total
includes taxes & fees
12 Mar - 13 Mar
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite With Jacuzzi and Outdoor Shower
Suite With Jacuzzi and Outdoor Shower
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
65 sq m
Sleeps 2
1 King Bed
View all photos for Super Saver
Super Saver
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout curtains
55 sq m
Sleeps 4
2 Double Beds and 1 Single Sofa Bed
View all photos for Family Room
Family Room
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
59 sq m
Sleeps 5
View all photos for Room
Room
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
59 sq m
Sleeps 5
View all photos for Deluxe Room, Pool Access (Pool View)
Deluxe Room, Pool Access (Pool View)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
56 sq m
Sleeps 3
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
View all photos for Suite (with 2 Jacuzzies)
Suite (with 2 Jacuzzies)
Highlights
Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
59 sq m
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
View all photos for Deluxe Room, Garden View
Deluxe Room, Garden View
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
55 sq m
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
El Camaleón Mayakoba Golf Course - 7 min drive - 3.6 km
Punta Esmeralda Beach - 12 min drive - 5.1 km
Playa del Carmen Main Beach - 19 min drive - 9.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
Tulum Intl. Airport (TQO) - 108 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/21 km
Restaurants
Amaranto - 19 min walk
Alberca - Pool - 12 min walk
Privilege Lounge - 18 min walk
Piano Bar - 5 min drive
Restaurante Hacienda - 13 min walk
About this property
Grand Riviera Princess - All Inclusive
At Grand Riviera Princess - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be within a 10-minute drive of Gran Coyote Golf. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool and a nightclub. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Activities and facilities/equipment
All non-motorised water sports are included.
Land activities
Fitness facilities
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Access to on-site nightclubs
On-site live performances
Languages
English, French, German, Spanish
At a glance
Hotel size
674 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11:30 AM
9 restaurants
9 bars/lounges
2 beach bars
3 poolside bars
3 swim-up bars
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Travelling with children
Free children's club
Water park access (surcharge)
Children's pool
Playground
Free supervised childcare/activities
Lifeguard on-site
What to do
On the beach
Tennis lessons
Fitness classes
Beach volleyball
Basketball
Archery
Kayaking
Snorkelling
Evening entertainment
Shopping
Pool table
Ping pong
Scuba-diving nearby
Working away
5 meeting rooms
Conference space (5425 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2007
ATM/banking
Garden
Terrace
Health club
12 outdoor pools
An indoor pool
Water park access (surcharge)
Full-service spa
Nightclub
Hot tub
6 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Music library
Vegetarian dining options
Humane treatment of captive wild animals
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dining
Buffet Verde – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería – This theme restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.
Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue – This theme restaurant only serves dinner. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess
Grand Riviera Princess All Inclusive
Grand Riviera Princess - All Inclusive Playa del Carmen
Grand Riviera Princess All Suites Resort Spa All Inclusive
Grand Riviera Princess - All Inclusive All-inclusive property
Frequently asked questions
Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?
Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Riviera Princess - All Inclusive ?
Yes, there are 12 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Riviera Princess - All Inclusive ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Riviera Princess - All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).
Is there an on-site casino at Grand Riviera Princess - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.
What is there to do at Grand Riviera Princess - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, archery and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars and a nightclub, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Grand Riviera Princess - All Inclusive ?
Yes, there are 9 on-site restaurants, featuring international cuisine.
Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
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Grand Riviera Princess - All Inclusive Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 February 2025
Awesome Resort
My time spent here with my family was AMAZING, we’ll definitely be back
Latesha
Latesha, 4-night trip
10/10 Exceptional
4 March 2025
Very relaxing, friendly staff will definitely return. Highly recommend.
Valerine
Valerine, 7-night trip
10/10 Exceptional
8 December 2024
Really enjoyed my stay! would definitely recommend, and the beach was beautiful
Diana
Diana, 7-night trip
10/10 Exceptional
24 November 2024
Amazing staff clean place loved my stay here
Arezou Jalali
Arezou Jalali, 6-night trip
10/10 Exceptional
3 December 2024
Great resort I will come back
Marlene Clara
Marlene Clara, 7-night trip
8/10 Very good
8 December 2024
Very nice Hotel with a lot of Nature around.
Richard
Richard, 7-night trip
10/10 Exceptional
20 December 2024
It was amazing the hotel was amazing the staff were amazing the whole hotel was an amazing experience
After the refurbishments
We will be back for sure
Matthew
Matthew, 7-night trip
10/10 Exceptional
16 November 2024
Great place with great staff and food
Justin Montgomery
Justin Montgomery, 7-night trip
10/10 Exceptional
2 December 2024
The staff was amazing, food was good, lots of activities to keep busy. Our family can't wait to go back!
Adrianne
Adrianne, 7-night trip
10/10 Exceptional
22 November 2024
Resort cleanings are great, restaurants have great choices and great accommodations and amenities.
Luis Albert
Luis Albert, 6-night trip
10/10 Exceptional
29 November 2024
We liked the grounds and wildlife. Also very nice pools with plenty of seating.
joyce
joyce, 5-night trip
10/10 Exceptional
1 December 2024
Nice resort in the riviera maya. Very relaxing and has some wilderness that makes it different from other resorts that we have been in cancan hotel zone.
alakesh
alakesh, 4-night trip
10/10 Exceptional
27 November 2024
Staff was extremely friendly and helpful.
Erin
Erin, 7-night trip
10/10 Exceptional
28 November 2024
Enjoyed my time there! The room was great, staff was great, overall a wonderful experience
Justin
Justin, 7-night trip
10/10 Exceptional
8 December 2024
I can’t say enough good things about this place. It checked off our wishes for a great vacation. Can’t wait to go back.
Dawn
Dawn, 7-night trip
10/10 Exceptional
27 November 2024
Service was excellent and staff was always nice and talkative made the place feel safe and comfortable
Alexa Mejia
Alexa Mejia, 5-night trip
10/10 Exceptional
1 December 2024
Had a smooth memorable experience with family
Prabhu
Prabhu, 1-night trip
8/10 Very good
6 December 2024
Hotel rooms need renovations, the food is good, restaurants only few good.
Iana
Iana, 6-night trip
10/10 Exceptional
4 December 2024
Excellent service. Beautiful resort. Great shows
Miguel
Miguel, 5-night trip
10/10 Exceptional
23 November 2024
Food was great, many bars, staff was great they are polite and we all can joke around, Had a pool.view room pool and ocean swimming was excellent
Travis Elden
Travis Elden, 7-night trip
10/10 Exceptional
28 November 2024
Beautiful property...staff excellent and attentive...clean...food options...restaurant options...beach real close and clean...room service...open bars...shuttles...minutes from downtown playa
Jason Curtis
Jason Curtis, 5-night trip
10/10 Exceptional
8 December 2024
The food was great, lots of options. Staff is very nice and helpful. Pools and surrounding areas were clean and properly kept.
Luis
Luis, 5-night trip
8/10 Very good
6 December 2024
The staff was good. The food option were very nice.
Jay
Jay, 5-night trip
10/10 Exceptional
11 November 2024
Stay was awesome, staff and people were friendly fos is 7/10 but will definitely visit again
Jazmin
Jazmin, 4-night trip
10/10 Exceptional
8 December 2024
The property was very beautiful, well maintained and secure. Felt very safe, staff were very inviting and friendly. Would have liked some more shopping options, pharmacy on the resort, but otherwise fantastic experience.