Nestled by the lake, Regis Hotel & Spa offers a haven of relaxation with a garden and playground for all ages. Unwind in the lobby near the cozy fireplace or indulge in reflexology at Regis, the onsite spa. With free WiFi and babysitting services available, this hotel is perfect for families to relax together.
Panajachel Municipal Market - 10 min walk - 0.9 km
Getting around
Quetzaltenango (AAZ-Los Altos) - 112 min drive
Guatemala City (GUA-La Aurora Intl.) - 43.3 miles/69.6 km
Restaurants
The Little Spoon - 3 min walk
Pollo Campero Panajachel - 4 min walk
Atlantis - 4 min walk
Circus Bar - 5 min walk
Guajimbos - 1 min walk
About this property
Regis Hotel & Spa
Regis Hotel & Spa offers a great location, putting you within a short 10-minute walk of Lake Atitlán. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other highlights include a bar/lounge, a sauna and a garden. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
24 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Playground
Childcare in room (surcharge)
What to do
Hot springs
Ecotours nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Zip-lining nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
3 buildings/towers
Built in 1934
Safe-deposit box at front desk
Garden
Fireplace in reception
Bike parking
Full-service spa
Sauna
Massage/treatment rooms
At least 80% of food locally sourced
Vegetarian dining options
Locally owned and organised tours and activities
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
Water dispenser
Accessibility
Grab bar near toilet
Room amenities
Be entertained
24-inch TV
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Patio
Garden
Individually decorated
Freshen up
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
LED light bulbs
Special features
Spa
Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 5 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 20 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 35 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the spa without adult supervision
Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel
Frequently asked questions
Does Regis Hotel & Spa offer free cancellation for a full refund?
Yes, Regis Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Regis Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Regis Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Regis Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Regis Hotel & Spa and nearby?
Have fun with nearby activities such as boat tours, hiking and kayaking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.
Are there restaurants at or near Regis Hotel & Spa?
Yes, there's an on-site restaurant.
Does Regis Hotel & Spa have any outdoor private spaces?
Yes, every room features a patio and a garden.
What's the area around Regis Hotel & Spa like?
Regis Hotel & Spa is in the heart of Panajachel, a short 7-minute walk from Lake Atitlán and 9 minutes' walk from Church of Saint Francis.
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Regis Hotel & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Gardens
Hot springs
Bed
Spa
Breakfast
Lake
Food
What guests liked
The spa area was highly praised for its relaxing hot tubs, thermal pools, and massage services. (20 reviews)
The hot tubs were a highlight, with many guests describing them as delightful, amazing, and relaxing. (13 reviews)
Breakfast was excellent and included in the stay. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
8 Jul 2025
Excellent hotel in relation price and quality, close to everything and beautiful
Marco
Marco, 2-night trip
10/10 Excellent
8 Jul 2025
I really enjoy my stay , it was a beautiful place , and the staff were very nice
Aurelina
Aurelina, 2-night trip
10/10 Excellent
9 Jul 2025
Very nice hotel, well situated, clean, friendly staff, spacy room...
Pieter
Pieter, 4-night trip
10/10 Excellent
16 Jun 2025
Perfect location for the main touristic way in Pana.
Karen
Karen, 2-night trip
10/10 Excellent
8 Jul 2025
Close to everything. Great starting point for our next stop to San Pedro
Brian
Brian, 1-night trip
10/10 Excellent
26 May 2025
The whole settings are beautiful and the staff very friendly.
Just one thing, the bathrooms need security bars.
Eugenia
Eugenia, 1-night trip
10/10 Excellent
23 May 2025
I liked everything, I thought the price included breakfast but it didint however everything else was pretty amazing we enjoyed it and everyone was super friendly, we will be back :)
Room was pretty spacious, clean very clean, even the pillows smelled clean which was great.
Iqui
Iqui, 1-night trip
10/10 Excellent
10 Apr 2025
Convenient location. Room was spacious and clean.
Angel
Angel, 1-night trip
10/10 Excellent
6 Feb 2025
Amazing place , close to everything and hot springs was very enjoyable. Very clean rooms
Sara
Sara, 1-night trip
8/10 Good
5 Sept 2024
Great location, the thermal water pools are awesome.
Luis
Luis, 2-night trip
10/10 Excellent
24 Feb 2025
Beautiful hotel! Excellent service. Everything was wonderful.
Karlita
Karlita, 2-night trip
6/10 Okay
4 Jul 2025
Good location. But the owners penny pinch for everything. They accused us of breaking the mini mirror when we told staff right away what happened and the manager said not to worry and later that night we were told the owner wants us to pay for it. For that reason I won’t stay here again we’ve lost trust
Raquel
Raquel, 2-night trip
8/10 Good
23 Mar 2025
Great location. Good parking. Bed is comfortable. Bathroom could use a remodel.
Micah
Micah, 1-night trip
8/10 Good
1 Feb 2025
A nice little oasis in a bustling town.
Evelyn
Evelyn, 3-night trip
10/10 Excellent
25 Jan 2025
Great choice In Panajachel!
Excellent stay at this hotel, right off the busy strip. Super friendly staff, and clean and comfortable room. Hope to return someday. Very good breakfast as well
Alberto
Alberto, 5-night trip
10/10 Excellent
29 Jan 2025
We have stayed here on 2 different trips several years apart. The hotel is very clean and the staff is very nice. The rooms could really use some updating but I would stay again if I return to Panajachel.
jim
jim, 2-night trip
10/10 Excellent
7 Feb 2025
Very nice place! Close from every thing but still very calm and quiet. Jacuzzi are amazing
Guillaume
Guillaume, 1-night trip
10/10 Excellent
15 Jan 2025
Lovely hotel and great staff. Beautiful, clean, spacious room and bathroom. Shower was gorgeous tile.
Nancy
Nancy, 1-night trip
10/10 Excellent
5 Aug 2024
Really good hotel close to the lake
Johanna
Johanna, 1-night trip
10/10 Excellent
11 Nov 2024
Beautiful garden. Excellent breakfast and friendly staff.
Marves
Marves, 3-night trip
10/10 Excellent
5 Jul 2024
Overall it was a good place to stay! Met all of our needs and it was nice having a restaurant onsite.
Devin
Devin, 2-night trip
8/10 Good
26 Feb 2024
Excellent staff, good rooms and very helpful
Kristin
Kristin, 3-night trip
10/10 Excellent
21 Apr 2024
Nice hotel to stay in center of Panajachel, where all main activities are at a walking distance.
Abel
Abel, 2-night trip
10/10 Excellent
4 Apr 2024
Grounds are wonderful and great location!
MEGAN
MEGAN, 1-night trip
10/10 Excellent
13 Apr 2024
Love this little hotel. A real oasis right on the Main Street.