While some of the pictures depicted a balcony, it was a faux balcony. We had a very large window to open. We were actually nervous leaving it open for fear of a seagull coming in. Pictures seemed somewhat nicer looking room and I may have overlooked information about no air conditioning and no elevator, we ended up on 3rd or 4th floor which maybe we could have asked for a different floor, the room was fairly clean, the shower is really small, difficult to get in and water really difficult to control. But it did work. The staff is 11/10 so kind and they even brought up a new fan for us since Edinburgh was having a heat wave. Location is a 11/10. Just a walk to busses, tram. So many coffee, bakery, food shops up the street. Breakfast is 11/10 . Lots to choose from plus something made to order.