Staff are helpful, great buffet breakfast is provided.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2015年8月16日
above average
Good hotel with kind staff and clean room
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
Ilesh
Ilesh (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月5日
Lovely hotel, cost of alcoholic drinks are the dearest in Mumbai
William
William (6 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Ilesh
Ilesh (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月1日
Kashyap
Kashyap (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Parin
Parin (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月25日
Stayed with family ,wont return
I have stayed here with family 2 times before but this time it wasnt the same. Stayed with family so 2 rooms.The check in time was over 2 hours. They tried giving me my room far away from one another,down the corridor.
Rooms were ok and food was good.
No staff were there to attend to us during pool time during the day.
During one of the breakfast time, the staff were dropped some hot fammable liquid cups and went over back of my dress and my dress and hair caught on fire,luckily my daughter was behind me and helped me put it out otherwise lot more damage would be done.
The staff were more concerned about cleaning the mess than look to see if any guests were injured.
Food and room conditions were fine but overall the hotel needs a refurb.
Not sure if ill stay here again now.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Jai
Jai (10 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月22日
Nice hotel but not homely.
Overall nice hotel, didn’t feel welcomed by staff when I arrived. There was only one bar, hotel wanted to charge entry. When we eventually entered the bar, very little staff avaliable to provide service.
Rooms were nice but door and soap dispenser didn’t work, I did requesting replacement.
kishor
kishor (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月11日
Alay
Alay (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Nice hotel
All in all we were happy with our stay. The room was well equipped and comfortable.
My main problem was that they took a 15,000.00rp payment as security from my credit card and don’t refund it for 3-4 weeks.
Normal practice would be to just place a hold on the credit card.
Andrew
Andrew (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Khushboo
Khushboo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
MATTHIEU
MATTHIEU (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
Disappointing & dirty
Disappointing. We had high hopes for this hotel as we were staying for a friend's wedding. Check-in was slow despite a number of staff being on the desk. When asking if we could speed up check-in as we were attending a wedding, we were asked to join a different queue. Eventually the woman managing wedding check-in agreed to check us in.
Bags were meant to be brought to the room. We waited but eventually got the bags ourselves.
Dirty! The hotel floors and rooms were dirty. They had not been vacuumed properly if at all, and the sheets had blood stains on them (noticed late at night) Gross. I did not feel like the hotel was taken care of. Rooms are dated. Hotel is also dated and needs refurb. Peeling paint etc.
We enjoyed the wedding as was catered by outside caterers.
Overall, I would not stay here again in its current state.
Surendra
Surendra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Lovely stay thanks
David
David (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月21日
Horrible visit do not come here
Service was terrible it took them 2 hours just to send a their address to be written on a paper. We asked for coffee mugs every evening and it took them over an hour to get us coffee mugs and plates to us. Lastly, the bed sheets were absolutely filthy with huge red marks on them! Not worth paying for this hotel considering how expensive the stay was just for 4 days terrible service overall 4/10 service