As I mentioned, it's not a hotel and it's apartment. You won't expect to get house keeping service, trash disposal or changing towel. You need to do on your own. I had couple bad experiences, the garage key didn't work many times. Their office close at 6 pm, so you won't get any service after that. I stayed 2 weeks in this place, the last night I stayed there. My door was opened when I got back and scare me out, luckily nothing was missing. But the whole night I couldn't sleep. I won't come back there